Fix Word Not Opening on Mac

Jean updated on Aug 30, 2019 to Mac File Recovery | How-to Articles

Summary

When you try to open a Word document on Mac document, Word stops opening. If you are faced with this issue and are willing to solve it, then follow the 3 solutions. If you have data loss problem after fixing the Word not opening issue, EaseUS Data Recovery Wizard for Mac can do you a favor.

"Word 2016 on my Mac won't open. It flashes immediately by double-clicking and then closes unexpectedly. I didn't do anything or any change. How to fix it if Microsoft Word won't open at all?"

In addition to this situation, most users are also faced with these errors:

As Microsoft Word is widely used among people, owning some basic Word troubleshooting is recognized as an essential skill. Today you're going to learn three tricks in solving Word not opening on Mac. The given workarounds are applicable to all Word editions such as 2003, 2007, 2010, 2013 2016.

1. Run Repair Disk Permissions

Step 1: On the "Go" menu, click "Utilities". Start the Disk Utility program.

open disk utility on mac

Step 2: Choose the primary hard disk drive for your computer. Then, click the "First Aid" tab.

click first aid on mac

Step 3: Click "Run" to repair the disk volume errors and permissions. When it finishes, click "Done".

run the repair process and repair the disk error

2. Remove Word Preferences

Step 1: Open "Library". Usually, click "GO" > "Go to the folder", then type ~/Library

enter the mac library

Step 2: Locate a file named as "Preferences".

open the preferences folder

Step 3: Find a file named as com.microsoft.Word.plist. Move the file to the desktop.

find the microsoft,com file

Start Word, and check whether the problem still occurs.

If the problem still occurs, exit Microsoft Word, and then restore the "com.microsoft.word.prefs.plist" file to its original location. Then, go to Step 4.

If the problem seems to be resolved, you can move the file to the trash.

Note: If you do not locate the file, the program is using the default preferences.

Step 4: Exit all Microsoft Office for Mac programs. Then, Click the Word icon. On the left, click "Preferences".

open word prefernces

Step 5: Click "File Locations".

select mac word file locations

Step 6: Select "User templates".

select user template

Step 7: Locate the file that is named Normal, and move the file to the desktop.

locate and move normal file to desktop to fix the word not opening

You can also find the file named as Normal through this way: "Library" > "Application Support" > "Microsoft" > "Office" > 'User Templates" > "Normal"

Start Word, and check whether the problem still occurs. If the problem seems to be resolved, you can move the "Normal" file to the trash.

3. Try to Open and Repair Word

Step 1: Start Word. On the File menu, click "Open".

open word dialogbox

Step 2: In the Open dialog box, select the file that you want to open. Click the down arrow on the Open button, click "Open" > "Repair".

repair the word error

Recover Deleted and Missing Word on Mac

Do not worry if the "Word not opening" issue causes data loss disaster, you can recover unsaved Word document on Mac from its Temporary folder and AutoRecovery save. While for a deleted Word document on Mac, the easiest way of recovery is using a third-party Mac data recovery software.

EaseUS Data Recovery Wizard for Mac also recovers Word document that is missing, deleted or lost due to formatting, virus infection and other misoperation, and the best part of using the software to recover Word is being able to preview the file entirety. 

Step 1. Select the location where your important Word documents were lost and click Scan button.

select the location where your documents lost and click scan

Step 2. EaseUS Data Recovery Wizard for Mac will start immediately a quick scan as well as a deep scan on your selected disk volume. Meanwhile, the scanning results will be presented in the left pane.

scan the selected drive to find lost documents

Step 3. By Path and Type, you can quickly filter the Word files you've lost earlier. Select the target files and click Recover Now button to get them back at once.

click the recover now button to recover lost documents on your Mac

 
 

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Frequently Asked Questions

1. Why cannot I recover 2GB data for free?

It is recommended to check the version installed is Free or Trial because they are different versions.

Trial has data preview function but cannot save any files, while the Free version enables to recover 2 GB files. The default free space is 500 MB and you may share the product on social media to get another 1.5 GB.

2. Why cannot the recovered files be opened?

A file is saved as 2 parts on the storage device: directory info (which is comprised by file name, time stamp and size info, etc.) and data content.

If the files with original file names and folder structures cannot be opened, one possible reason is the corrupted directory info. There is still a chance to recover the data content with the RAW Recovery method in our software.

3. Why isn't it suggested to recover the files back to the original drive?

The storage structure of the lost files would be altered or damaged by any changes on the drive. If you save the recovered files back to the same drive, the original data structures and data content would be corrupted or overwritten, which causes permanent data loss. So you should prepare another disk to save the files.

4. How can I check whether my data is recoverable or not before purchase?

The Free version helps you save 2GB files to verify the recovery quality of our product before purchase.

5. How long does it take to scan the drive?

It strongly depends on the capacity of your hard drive and the performance of your computer. As reference,most drive recoveries can be completed in around 10 to 12 hours for a 1-TB healthy hard drive in general conditions.

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