External Hard Drive Not Showing Files Though They Still Exist Mac [4 Fixes]

External hard drive not showing files though they still exist on Mac? If you encounter such a problem, check out the solutions in this post. We strongly recommend retrieving and exporting important files on your external drive with EaseUS Mac Data Recovery Wizard and then trying to fix the problem of files not showing on the external drive.

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External hard drives can readily store data in the gigabyte range. As a result, they are extensively utilized by students, entrepreneurs, and other personnel to store and access vital files. However, when you connect an external drive to your Mac, files on the external disk sometimes don't show up. It might be aggravating if you don't know how to solve this problem.

This post will address what causes external hard drive not showing files though they exist on Mac , how to fix can't see files on external hard drives on Mac issue, and how to view files on the external hard drive.

Restore Missing Files on an External Hard Drive with Mac Data Recovery Software

If files are not shown on the external disk, the possibility of disk damage cannot be ruled out. The disk repair process will cause data loss, so we recommend that you recover important files before solving the problem.

EaseUS Data Recovery Wizard for Mac restores lost data or recovers deleted files from an external hard drive on Mac. It supports external hard drive recovery in any file format, including photos, videos, and documents. 

This software can retrieve data from any device, including a media player, camera, USB drive, HDD, or SSD. It is safe and has a high success rate. Perform the following steps to recover lost files on your external hard drive:

Step 1. Search for lost files

Correctly connect your external hard drive to your Mac. Launch EaseUS Data Recovery Wizard for Mac, and select the external hard drive. Then, click "Search for lost files" to find lost/deleted files on your external devices.

Note: Before data recovery, you'd better click "Disk Backup" from the left sidebar to create a backup of your external hard drive to avoid further data loss. After backing up the external hard drive, the software can recover data from your external hard drive's backup, and you can remove the external hard drive and use it again.

select the external hard drive and click Search for lost files

Step 2. Filter and find lost files

After the scan, all file types will be presented in the left panel. Select the file type to find wanted files on your external devices.

scan for lost files on external hard drives

Step 3. Preview and recover

Click the file and preview it. Then, select the files you want to recover and click the "Recover" button. You can save your data to local and cloud drives.

recover lost files on external hard drives

Share this data recovery software on your social media to help more people who need data recovery.


3 Solutions to External Hard Drive Not Showing Files on Mac

After recovering the files disappeared from the external hard drive on Mac, you can confidently solve the problem of files not showing on the external disk. Try the below solutions one by one to fix this error.

  1. Solution 1. Mount the External Hard Drive with Disk Utility
  2. Solution 2. Run First Aid to Repair Your External Disk
  3. Solution 3. Repair Driver Issue of the External Drive

Solution 1. Check Whether the External Hard Drive Is Mounted in Disk Utility

You can only access files on a Mac's external hard disc if mounted in Disk Utility. So, if you can't see files on your external hard drive, first check to verify if the external drive is visible in Disk Utility and mounted. To do so:

Step 1. First, navigate to "Applications," then click on "Utilities" and tap on "Disk Utility."

Step 2. If the drive is displayed in the sidebar, mount it by clicking the Mount button at the top of the window. Alternatively, you can click the "Mount" button next to the drive.

mount external hard drive

You should now be able to see all of the files on the external hard drive in Finder and on the desktop.

Solution 2. Fix External Hard Drive Issues with First Aid

The First Aid tool is more beneficial than your computer's internal disk. It can also see the hard disk when connected to a Mac via an external source. If you're having trouble acquiring the correct mount for your external HDD or SSD storage, try First Aid to see if it can assist.

Step 1. First, go to your "System Preference" and tap the "Disk Utility" button.

Step 2. Now highlight the external hard drive and select "First Aid."

Step 3. Next, you will be asked if you want to run it on the media, then just hit on the "Run" button.

run first aid

When you want to know how to open an external drive on a Mac when it doesn't mount, this sequence automatically allows macOS to address potential problems. If any errors are fixed, you will be notified. If no problems are found, you must jump to the next solution.

Solution 3. Update or Reinstall the Driver for the External Hard Drive

The next solution is to update or reinstall the driver, and this scenario mainly comes in two situations i.e.

  • Following a new macOS upgrade, namely the current macOS Big Sur 11 release.
  • The switch from an Intel Mac to an M1 Mac.

If you can't access files from an external hard drive on your Intel-based Mac running macOS Big Sur 11, you can update to macOS Big Sur 11.4, fixing many existing issues.

If you can't read, view, or write files or folders on an NTFS external hard drive using an Apple Silicon M1 Mac, you'll require NTFS for Mac software that is compatible with the M1 Mac.

Why Can't See Files on an External Hard Drive on Mac

Many causes may cause files to disappear from an external hard drive on Mac without your knowledge, such as:

  • Accidental deletion: Sometimes files are removed inadvertently, and you are unaware of it. In this case, you need to recover deleted files on Mac
  • Hidden by system: The operating system hides files in some circumstances, making them inaccessible on an external hard drive. You may unintentionally hide files; the system also hides sensitive files by default to keep things easy.
  • File system error: Files are not visible on an external hard drive because the disk's file system is corrupted. As a result, the computer system cannot access or display the entries in your files.
  • Disk driver issues: This has recently occurred on the new Apple Silicon M1/M2 Mac. The NTFS disc driver may not function normally on the new Apple Silicon M1 Mac, which utilizes a different architecture than Intel. See how to fix the external hard drive read-only error on Mac.
  • Virus attack: Your external hard drive could be infected with a virus or be attacked by malware that hides, deletes, or encrypts its files.

In addition to the main causes, several other factors might contribute to external hard drive files not showing Mac. Don't be concerned. All of these issues are readily fixed, and files can be retrieved. Let's go right to work on resolving this issue in the next part.

Now that you know how to solve external hard drives not showing files on a Mac, share this article with more friends needing help.



To summarise, it is common for external hard drive files not showing Mac, but with the above mentioned methods, you can can tackle this issue on your own. Furthermore, if you have lost data from an external device, you may quickly recover it with EaseUS Data Recovery Wizard for Mac. Its user-friendly interface enables users to recover any volume of deleted data on Mac with ease.

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Updated by Cedric

Cedric Grantham is a senior editor and data recovery specialist of EaseUS. He mainly writes articles and how-to tips about data recovery on PC and Mac. He has handled 10,000+ data recovery cases and is good at data recovery of NTFS, FAT (FAT32 and ExFAT) file systems, and RAID structure reorganization.

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Written by Jean

Jean is recognized as one of the most professional writers in EaseUS. She has kept improving her writing skills over the past 10 years and helped millions of her readers solve their tech problems on PC, Mac, and iOS devices.

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