Recover Unsaved Word/Excel Files in Crashed Office 2016 on Mac

Microsoft Office 2016 update crashes on macOS or Mac OS X is a high-frequency problem that can cause the unsaved Word document to be lost unexpectedly. To recover the unsaved Word document on Mac, you can use AutoRecover, Temporary folder, and Time Machine. Besides, use EaseUS Data Recovery Wizard for Mac to recover deleted Office files 2016.

Table of Contents

Overview of Recovering Unsaved Word/Excel

Stay calm when you lose an unsaved Excel file when suddenly the Office 2016 application crashed on Mac. Follow the provided methods, you will bring the unsaved Excel file back:

Workable Solutions Step-by-step Troubleshooting
Method 1. Recover from AutoRecover Open Finder > Go > Go to Folder > Type "~/Library/Containers/"...Full steps
Method 2. Restore Temporary Folder Go to Applications > Utilities > Terminal > Type open $TMPDIR ...Full steps
Method 3. Use Recovery Software Run EaseUS Mac data recovery software > Scan drive > Restore lost Excel...Full steps

Microsoft Office for Mac 2016 update crashes from time to time on macOS or Mac OS X, which will cause the unsaved Word document lost unexpectedly. You may have been working hard for long nights and days on the Word file, and the sudden loss is unacceptable. Then, how to recover the unsaved Office files due to accidental application crash? Read on and see the three potential solutions here. What's more, a professional Mac data recovery tool is recommended to help you recover permanently deleted/lost Word document in the simplest way.

How to Recover Unsaved Word in Microsoft Office 2016 on Mac

Two possible ways are listed below to recover the unsaved Word files caused by software crashes on Mac. We also offer online tutorials on how to recover unsaved or lost Excel file on Mac. Check it if you need it. 

Method 1. Recover from AutoRecover Word 2016

AutoRecover, a feature that is available in some Office applications, attempts to recover files automatically in the event of an application or system crash. 

Step 1. Open "Finder" on your Mac, then head to "Go" > "Go to Folder".

Step 2. Type: ~/Library/Containers/ and click "Go".

Step 3. Open the AutoRecovery folder, locate all the files that start with the words "AutoRecovery save of". Select the one you want to recover, rename the file, then add the ".doc" filename extension.

Step 4. Double-click the file. The document now opens in Word for Mac.

Step 5. Click the File menu and select "Save As"'. Type a new name for the file into the Name field, select a folder for the file and click the "Save" button.

Recover unsaved Word documents from AutoRecovery folder

Method 2. Restore from the Temporary Folder

Follow steps provided below to restore unsaved Office files caused by software crash on Mac from Temporary/Temp folder.

Step 1. Go to "Applications" > "Utilities" and double-click "Terminal".

Step 2. In Terminal, enter open $TMPDIR and you will be directed to the TMP folder which is used to keep files temporarily.

Step 3. In the TMP folder, find and open the folder named "TemporaryItems". In it, right-click the desired unsaved Word files and "Open with..." Microsoft Word.

Step 4. Save the Word file by clicking on "File" > "Save As" and save it to another location.

Recover unsaved Word documents from Temporary items folder

If you still need the guides on how to recover unsaved Word documents on Windows, here is the access.

Method 3. Recover Unsaved Word 2016 with Data Recovery Software

Here EaseUS Data Recovery tool is ready to help. Check the steps below, learn how to recover unsaved Word documents in 3 steps.

Note: You can create a backup by clicking the "Disk Backup" on the left first. When the disk is damaged or the unsaved document on the disk is accidentally deleted or lost, you can get the data back from the backup image.

Step 1. Select the disk

Launch EaseUS Data Recovery Wizard for Mac, hover the mouse over the device where you lost an unsaved file, and click "Search for lost files".

select a location and scan for unsaved documents

Step 2. Choose unsaved documents

After the scan, click "Type", and expand "Unsaved Documents". Click the exact file type - Word, Excel, Powerpoint, Keynote, Pages, or Numbers you lost without saving.

choose the unsaved documents

Step 3. Preview and recover unsaved files

Double-click to preview your unsaved file, select the right version and click "Recover" to save the file to another secure location on Mac.

recover unsaved documents on Mac

How to Recover Permanently Deleted/Lost Word 2016 on Mac 

If your saved Word, Excel, or PPT is lost permanently from your Mac resulted from mistaken deletion, disk formatting, virus attack, partition loss, etc., you have to apply third-party software to help you recover the files. And EaseUS Data Recovery Wizard for Mac is one of the top best Mac data recovery software worthy of trying.

With this tool, you have a pretty big chance to recover Mac deleted files from a trash bin, memory card, USB drive, internal/external hard drive, and more. 

Note: You can create a backup by clicking the "Disk Backup" on the left first. The software will recover the document from the backup image. It can prevent further damage to your disk and data, making it safer and more reliable.

Step 1. Scan for lost documents

Select the location where your important Word/Excel/PPT/Numbers/Pages documents were lost and click "Search for lost files".

select a location and scan for lost documents on Mac

Step 2. Find lost documents on Mac

EaseUS Data Recovery Wizard for Mac will immediately start a scan on your selected disk volume. Meanwhile, the scanning results will be presented in the left pane. Select "Documents" and you can quickly filter the DOC/PDF/PPT/XLS files you've lost earlier.

choose the lost documents

Step 3. Recover lost/deleted documents

Select the target files and preview them by double-clicking them. Then, click "Recover" to get lost documents back at once.

recover lost documents from Mac

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Updated by Cedric

Cedric Grantham is a senior editor and data recovery specialist of EaseUS. He mainly writes articles and how-to tips about data recovery on PC and Mac. He has handled 10,000+ data recovery cases and is good at data recovery of NTFS, FAT (FAT32 and ExFAT) file systems, and RAID structure reorganization.

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Written by Jean

Jean is recognized as one of the most professional writers in EaseUS. She has kept improving her writing skills over the past 10 years and helped millions of her readers solve their tech problems on PC, Mac, and iOS devices.

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