Recover Unsaved Word/Excel Files in Crashed Office 2016 on Mac

Jean updated on Feb 20, 2019 to Mac File Recovery | How-to Articles

Summary

The Microsoft Office 2016 update crashes on macOS or Mac OS X is a high-frequency problem, which can cause the unsaved Word document lost unexpectedly. To recover the unsaved Word document on Mac, three available approaches are covered here: from AutoRecover, Temporary folder, and Time Machine. Besides, EaseUS Data Recovery Wizard for Mac is recommended to help you recover deleted or lost Office files 2016.

PAGE CONTENT:
Part 1. 2 methods to recover unsaved Word files in crashed Office 2016 on Mac 
Part 2. Recover deleted/lost Word with a professional Mac data recovery tool

Microsoft Office for Mac 2016 update crashes from time to time on macOS or Mac OS X, which will cause the unsaved Word document lost unexpectedly. You may have been working hard for long nights and days on the Word file, and the sudden loss is unacceptable. Then, how to recover the unsaved Office files due to accidental application crash? Read on and see the three potential solutions here. What's more, a professional Mac data recovery tool is recommended to help you recover permanently deleted/lost Word document in the simplest way.

How to Recover Unsaved Word in Microsoft Office 2016 on Mac

Two possible ways are listed below to recover the unsaved Word files caused by software crash on Mac. We also offer online tutorials on how to recover unsaved or lost Excel file on Mac, check it if you need. 

Method 1. Recover from AutoRecover Word 2016

AutoRecover, a feature that is available in some Office applications, attempts to recover files automatically in the event of an application or system crash. 

Step 1. Open "Finder" on your Mac, then head to "Go" > "Go to Folder".

Step 2. Type: ~/Library/Containers/com.microsoft.Word/Data/Library/Preferences/AutoRecovery and click "Go".

Step 3. Open the AutoRecovery folder, locate all the files that start with the words "AutoRecovery save of". Select the one you want to recover, rename the file, then add the ".doc" filename extension.

Step 4. Double-click the file. The document now opens in Word for Mac.

Step 5. Click the File menu and select "Save As"'. Type a new name for the file into the Name field, select a folder for the file and click the "Save" button.

Recover unsaved Word documents from AutoRecovery folder

Method 2. Restore from the Temporary Folder

Follow steps provided below to restore unsaved Office files caused by software crash on Mac from Temporary/Temp folder.

Step 1. Go to "Applications" > "Utilities" and double-click "Terminal".

Step 2. In Terminal, enter open $TMPDIR and you will be directed to the TMP folder which is used to keep files temporarily.

Step 3. In the TMP folder, find and open the folder named "TemporaryItems". In it, right-click the desired unsaved Word files and "Open with..." Microsoft Word.

Step 4. Save the Word file by clicking on "File" > "Save As" and save it to another location.

Recover unsaved Word documents from Temporary items folder

If you still need the guides on how to recover unsaved Word document on Windows, here is the access.

How to Recover Permanently Deleted/Lost Word 2016 on Mac 

If your saved Word, Excel or PPT is lost permanently from your Mac resulted from mistaken deletion, disk formatting, virus attack, partition loss, etc., you have to apply a third-party software to help you recover the files. And EaseUS Data Recovery Wizard for Mac is one of the top best Mac data recovery software worthy of trying.

With this tool, you have a pretty big chance to recover Mac deleted files from a trash bin, memory card, USB drive, internal/external hard drive, and more. 

Step 1. Select the location where your important Word documents were lost and click Scan button.

select the location where your documents lost and click scan

Step 2. EaseUS Data Recovery Wizard for Mac will start immediately a quick scan as well as a deep scan on your selected disk volume. Meanwhile, the scanning results will be presented in the left pane.

scan the selected drive to find lost documents

Step 3. By Path and Type, you can quickly filter the Word files you've lost earlier. Select the target files and click Recover Now button to get them back at once.

click the recover now button to recover lost documents on your Mac

 
 

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Frequently Asked Questions

1. Why cannot I recover 2GB data for free?

It is recommended to check the version installed is Free or Trial because they are different versions.

Trial has data preview function but cannot save any files, while the Free version enables to recover 2 GB files. The default free space is 500 MB and you may share the product on social media to get another 1.5 GB.

2. Why cannot the recovered files be opened?

A file is saved as 2 parts on the storage device: directory info (which is comprised by file name, time stamp and size info, etc.) and data content.

If the files with original file names and folder structures cannot be opened, one possible reason is the corrupted directory info. There is still a chance to recover the data content with the RAW Recovery method in our software.

3. Why isn't it suggested to recover the files back to the original drive?

The storage structure of the lost files would be altered or damaged by any changes on the drive. If you save the recovered files back to the same drive, the original data structures and data content would be corrupted or overwritten, which causes permanent data loss. So you should prepare another disk to save the files.

4. How can I check whether my data is recoverable or not before purchase?

The Free version helps you save 2GB files, so verify the recovery quality of our product before purchase.

5. How long does it take to scan the drive?

It strongly depends on the capacity of your hard drive and the performance of your computer. As reference,most drive recoveries can be completed in around 10 to 12 hours for a 1-TB healthy hard drive in general conditions.

About Data Recovery Wizard

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