Fix Windows 11 Won't Shut Down with 10 Easy Solutions

How to fix it when Windows 11 is stuck on the shutting down screen, or when Windows 11 will not shut down but keeps restarting. Want to know about alternate methods to shut down your device? There is no need to worry at all because we have got you covered!

Page Table of Contents


Updated on Mar 15, 2024

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Page Content:

  1. Part 1. Why Is My Windows 11 Not Shut Down
  2. Part 2. Alternative Ways to Shut Down Your Computer (5 Ways)
  3. Part 3. Create a Bootable Windows 11 Backup (Important!)
  4. Part 4. Completely Fix the Windows 11 Not Shutting Down Problem (8 Ways)

Turning off your computer or device is vital when you have completed your day's work. When troubleshooting a common computer glitch, shutting down your device can be the simplest escape, and Windows 11 is no different. But what do you do if you come across a Windows 11 won't shut down problem? Fortunately, there are several simple solutions.

Shutting down and restarting our computers are two of the most popular methods we use to resolve a wide range of difficulties on Windows 11. Getting a Refresh or Restart is generally helpful in resolving minor or transitory difficulties, such as particular errors or slow speed. What happens if you cannot even shut down your computer? Isn't it supposed to be annoying? In this post, you will discover many solutions to the problem of Windows 11 PC or laptop stuck on shutting down screen, or computer won't shut down just restarts. Don't worry, we got all issues and solutions covered here!

windows 11 won't shut down

Why Is My Windows 11 Not Shut Down?

It is common to find yourself in trouble with software-related issues when attempting to shut down your computer. Depending on the cause, either a flaw in the Windows 11 operating system or an application interfering with the PC's capacity to function properly has been identified.

A broken power button is another reason a computer would not shut down properly (if you're shutting down manually). Fortunately, this is a very unusual situation that most people will not have to be concerned about; nevertheless, other methods of shutting down Windows 11 do not require the actual power button. There's also a possibility that nothing is wrong with Windows or the power button, but a specific option has been switched off, causing your device not to shut down even when you push the power button.

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Alternative Ways to Shut Down Your Windows 11 Computer

The most straightforward method is to shut down your computer at the time of issue and then attempt to restart it again.

It is possible to resolve the problem of not being able to shut down your computer by applying numerous methods of shutting down the computer.

  1. 1. Use Physical Power Button
  2. 2. Press Ctrl + Alt + Delete
  3. 3. Use CMD
  4. 4. Use Shortcuts Alt+F4
  5. 5. Use Batch File

Now let's learn each of these solutions one by one:

1. Use Physical Power Button to Shut Down

Even if a software fault prevents you from shutting down Windows 11 using the mouse or keyboard, most computers will react to a press-and-hold of the power button for many seconds. This works regardless of whether the power button is enabled in Control Panel or disabled.

2. Press Ctrl + Alt + Delete to Find the Shut Down Option

The Ctrl+alt+Delete shortcut keys allow you to shut down your Windows 11 PC. This shortcut key may stop running programs and enter a safe mode to shut down the PC. This option is helpful when the Start menu or other methods don't function. Here's how it works:

Step 1. Press Ctrl + Alt + Delete

press alt ctrl del

Step 2. Click the Power symbol in the bottom right.

Step 3. Select Shutdown/Reboot

click shut dowm

3. Shut Down Windows 11 Using CMD

Adding the /S argument to the shutdown command enables a local machine to shut down quickly. You may remotely shut down the system using this syntax, but you must be logged in as an administrator. So, when you run across this problem, follow the steps below:

Step 1. Press Win+S.

Step 2. Enter CMD.

Step 3. Right-click on the Command Prompt under the Best match tab.

Step 4. Click on Run as administrator

click run as administrator

Step 5. When prompted by UAC, choose Yes to run the Command Prompt.

Step 6. Then right-click the prompt and paste the command.

Step 7. To execute the command, press Enter.

enter the shut down command

4. Use Windows 11 Shut Down Shortcuts Alt+F4

Alt+f4 is another alternative if Windows 11 does not shut down properly. A 'Shut Down Windows' box will appear with various options. This shortcut works when no programs are running or are minimized to the taskbar.

Step 1. Close or minimize all running applications.

Step 2. Press F4 and Alt together.

Step 3. Shutdown should be the default option. Press OK or Enter.

press ok to shut down

5. Customize a Shutdown Button Using Batch File

You can use a batch file to design a new shutdown button for Windows 11 that won't shut down. Look below:

Step 1. Right-click desktop and choose New and select Text Document

create a new text document

Step 2. Copy shutdown /s /f /t

Step 3. Copy the Command into the text file.

Step 4. Go to File > Save As.

Step 5. Select All Files (*.*) as the Save As Type.

Step 6. Type "Shutdown.bat" as the File name and Save.

save the batch file

Next, Create a Bootable Windows 11 Backup

Repairing your computer is the last choice if restarting does not fix the problem. Not shutting down may lead to the Windows 11 won't boot issue; therefore, you should completely back up the files and applications before trying to solve it.

That is why we recommend using EaseUS Todo Backup Free to make a backup of the critical data on a disk or partition. EaseUS Todo Backup can function well in the hard drive and partition backups. In addition, this tool is also highly praised due to its disks and OS clone functions. A few clicks, and you'll be back up and running on a corrupted hard disk with the ability to restore files from a backup location.

Download this trustworthy, effective, and all-around Windows free backup program for free and begin the process of data backup.

The full guide below may be helpful when you wish to use this reliable backup software.

Step 1. Prepare a USB drive which can be written and read.

Create emergency disk

Step 2. Launch and install EaseUS Todo Backup on the Computer B.

Step 3. Find and click "Tools" and choose "Create Emergency Disk".

Create Emergency Disk

Step 4. Choose the Boot disk location. You can create an ISO file, a bootable USB or CD/DVD disc.

Create emergency disk step2

Step 5. Then click "Create" to start.

At Last, Completely Fix the Windows 11 Not Shutting Down Problem

If clicking the power button doesn't completely shut down your computer, the following methods may help.

Workable Solutions Step-by-step Troubleshooting
Simple Win 11 Shut Down Methods

Fix 1. Change Power Settings...Full steps

Fix 2. Disable Fast Start-up...Full steps

Fix 3. Run Power Troubleshooter...Full steps

Fix 4. Update the Windows...Full steps

Advanced Win 11 Shut Down Methods

Fix 1. Update Drivers...Full steps

Fix 2. Run System File Checker...Full steps

Fix 3. Scan and Remove Third-party Programs...Full steps

Fix 4. Reinstall Windows 11...Full steps

Here are the particular steps of how to completely fix Windows 11 not shutting down the problem by using the ways mentioned above.

1. Change Power Settings

Windows 11 won't shut down due to mismatched power choices. However, hitting the hardware power button does not turn off the computer due to the error setting. But first, we must verify the settings.

Step 1. Open the Taskbar, click Start. Type Control and press Enter.

Step 2. Pick Large icons or Small icons from the drop-down menu in the Control panel.

Step 3. Click on Power Options.

Step 4. Choose "Choose what the power button does."

change power settings

Step 5. Select "Shut down" under "When I hit the Power button."

click shut down under when i hit the power button

Step 6. Click "Save."

2. Disable Fast Start-up

Fast start-up is a valuable utility for Windows users, but it has drawbacks. Fast start-up in Windows 11 or previous versions typically causes hardware incompatibilities. So, if Windows 11 won't shut down, deactivate this option.

Step 1. Press Win+S, Type Control, and Press Enter.

open contro panel

Step 2. Control Panel > Power Options.

change power options

Step 3. Select the "Choose what the power button does."

Step 4. On the next window, click the Change unavailable settings.

change unavailable settings

Step 5. Click "Turn on quick start-up (recommended)" again and "Save changes."

3. Run Power Troubleshooter

Power troubleshooter is the suggested fix for Windows 11 not shutting down correctly. After identifying the problem, the utility will also fix or recommend a solution.

Step 1. Press Windows + I key

Step 2. Go to the right window and scroll down.

Step 3. Troubleshoot the problem.

troubleshoot problem

(Note: The Troubleshooter will tell you what the problem is, and you follow what the Power Troubleshooter Says.)

4. Update the Windows

It's worth a try if you haven't updated Windows 11 lately. Because updates may fix bugs or system problems like Windows 11 not shutting down. So, check for updates and install them if any are pending. This approach also allows for updates for OEM drivers, so follow the instructions. –

Step 1. Press the Window key + and Check for updates.

Step 2. Activate all pending updates on your PC. Click on Restart immediately.

check for updates

5. Update Drivers

Check for outdated drivers if your Windows 11 PC won't shut down. Windows has a built-in device Manager tool that helps you roll back, uninstall, update, and see driver data and attributes. So, follow these procedures to update drivers manually:

Step 1. Open the Run Window and Type "devmgmt. msc" then press Enter.

Step 2. The GUI will show a list of all installed devices and drivers. Double click each item and look for a yellow warning mark.

update drivers

Step 3. If detected, right-click and choose – Update Driver.

Step 4. Then, choose Auto search for drivers from the wizard's menu.

Step 5. See if the best drivers are installed. If not, replicate with all cautioned drivers and check whether Windows 11 shuts down now.

6. Run System File Checker

SFC is a universal solution for Windows 11 to repair issues caused by missing or damaged system files. SFC is a must-have program that can even resolve a Windows 11 shutdown issue. Follow these instructions to run the System File Checker from the Command Prompt:

Step 1. Enter cmd.exe in Windows Search. Then press Ctrl+Shift+Enter to finish.

Step 2. When UAC prompts, choose Yes.

Step 3. Enter the command "SFC /scan now" in the command prompt.

enter and run sfc command

Step 4. Wait for a few minutes and then restart the machine.

7. Scan and Remove Suspicious Third-party Programs

If you are a gamer and have loaded heavy gaming programs and software, the laptop may not shut down properly. Remove them as stated below:

Step 1. Open the taskbar's Search and type Apps & features

Step 2. Locate the unwanted applications and select Uninstall from the three dots menu.

uninstall unnecessary apps

Step 3. Re-click 'Uninstall' to confirm.

8. Reinstall Windows 11

Finally, if everything else fails, you may have to reboot Windows. During a reset, you may opt to preserve or delete personal files. Here's how.

Step 1. Press the Windows key + I to open Settings. Select Advanced Options from the Windows Update tab.

Step 2. Scroll down to Recovery and click.

Step 3. Under Recovery options, select Reset PC to start resetting your PC.

click on reset pc

What Should You Concern When Fixing Windows 11 Not Shutting Down Problem?

To fix the Windows 11 Won't Shut Down problem, you must use all the procedures on this page. While some solutions are straightforward and safe, others have the potential to cause data loss. Using the Ease Todo Backup program to back up your data, you won't have to worry about trying unsafe ways.

EaseUS Todo Backup

EaseUS Todo Backup is a dependable and professional data backup solution capable of backing up files, folders, drives, APP data and creating a system image. It also makes it easy to clone HDD/SSD, transfer the system to different hardware, and create bootable WinPE bootable disks.

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    Daisy is the Senior editor of the writing team for EaseUS. She has been working at EaseUS for over ten years, starting as a technical writer and moving on to being a team leader of the content group. As a professional author for over ten years, she writes a lot to help people overcome their tech troubles.…
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    Jean is recognized as one of the most professional writers in EaseUS. She has kept improving her writing skills over the past 10 years and helped millions of her readers solve their tech problems on PC, Mac, and iOS devices. …
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