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Computer Cannot Shutdown: How to Fix Windows 10 Automatically Restarts

Updated on Jan 03, 2019 by Brithny to Resource


In this post, we are going to show you the tried-and-true solutions to fix Windows 10 cannot shutdown, restarts instead problem. Follow the details below to fix Windows 10 restarts instead of shutting down.

Have you ever met this situation: when you click "Shut down", Windows 10 automatically restarts. According to many computer users, they often complain that their Windows 10 restarts after they click shut down from Start menu.

That's really confusing and also annoying. Luckily, we've got the solutions for you. Please patiently follow the easy steps to fix the issue. And if the previous one solution didn't solve fix Windows 10 restarts, try another one.

windows 10 will not shu down and restart automatically

Method 1. Close the Fast Startup Feature

Turning off the startup feature is the quickest way to fix Windows 10 Won't shutdown problem. follow the simple steps below to get rid of this error:

  • Press Windows key + I key to open the Settings window 
  • Then click System
  • Click Power & sleep > Additional power settings
  • Click Choose what the power button does
  • Click Change settings that are currently unavailable
  • Uncheck Turn on fast startup and click "Save changes"

What if "Method 1" fails? As far as I am concerned, Windows 10 update can also cause Windows 10 automatically restarts even you have clicked "Shut down". You can go to Method 2 to fix your problem.

Method 2. Use Windows Troubleshooter to Fix the Won't Shutdown Problem

  • Click the Windows icon in the lower-left corner of the taskbar
  • Select Control Panel
  • Select Troubleshooting
  • Under System and Security Select Fix Problems with Windows Update
  • Select Trouble Shoot as an Administrator

fix windows shutdown problem with choosing fix problems with windows update

After this, you can try to turn off your computer again to see it works or not.

Method 3. Boot Computer from Safe Mode and Cancel Automatically Restart

  • Continuously press F8 before the Windows logo appears;
  • Release F8 until the boot menu shows up and choose Safe Mode;
  • Boot the computer from Safe Mode and go to search after Windows boot up;
  • Type: sysdm.cpl and open sysdm.cpl;
  • Click Advanced > Settings under Startup and Recovery;
  • Uncheck Automatically restart;
  • Click OK and reboot the computer.

Tips to Restore Lost Data During the Above Operations

When the computer cannot shut down, data loss often accompanied. If you have the problem with recovering your lost files, don't hesitate to let us help you! EaseUS Data Recovery software guarantees the easiest way to recover lost files with just three steps:

1. Select a location to start finding data

Select a computer hard disk(Disk C, D, E, F, G) where your files get lost after computer restart and click the "Scan" button to start scanning.

find the place or location where you lose your data after computer restart

2. Scan your computer hard disk or device

It will scan your selected hard drive automatically, and find the lost files for you. 

let the software scan the lost data

3. Preview and recover deleted files

After the scan completed. You can preview all recoverable files, select the targeted files and click "Recover" button to restore your files.

recover wanted data from your computer