Repair and Restore Not Working/Failed/Dead SSD

Tracy King updated on Sep 23, 2019 to Partition Manager | How-to Articles

Quick Fix. Unplug and re-plug SATA data cable
Fix 1. Update firmware SSD
Fix 2. Update SSD drivers
Fix 3. Run CMD or free partition manager software
Run CMD command
Use free partition manager software

Hi there, are you trying to find a way to restore your SSD when it suddenly died, stop working or not responding to any operations on your PC? Don't worry anymore if you are having the same problem. Before you start the process to fix 'SSD is not working' error, please make sure that your SSD 'died' due to logical error but not physical damage.

  • If your SSD disk broke, the provided methods on this page won't help. You'll need to take your drive to a local disk repair center for help.
  • If your SSD fails to respond due to logical reason, follow this page to fix and restore your 'dead' SSD to work again.

Quick Fix. Unplug and re-plug SATA data cable on SSD

  • Step 1: Unplug SATA data cable on SSD, leave the power cable connected.
  • Step 2: Turn on the PC and boot into BIOS.
  • Step 3: Let PC sit at idle in BIOS for about half an hour and turn off PC.
  • Step 4: Plug the SATA data cable back into SSD and turn on PC to boot into BIOS.
  • Step 5: Make sure the boot order is correct, save it and launch Windows.

There you can check and read everything on your SSD drive right now. If this doesn't work, never mind. Three effective methods are available to help!

Fix 1. Update firmware of 'dead'/not working SSD

  • Step 1: Right-click on the Windows/Start icon and click "Device Manager" on the left pane.
  • Step 2: Expand "Disk drives" and right-click your SSD drive, select "Properties".
  • Step 3: Select "details and Hardware IDs" under properties and click "OK".

Update SSD firmware and fix 'SSD is not working' error.

  • Step 4: Install and run "SSD firmware update tool" (Crucial for example), check the firmware versions of your SSD on the tool.
  • Step 5: Click License and select Accept.
  • Step 6: Select updates available and click "Update Drive", confirm the update by clicking "Yes".
  • Step 7: Click OK to finish the firmware update process.
    Then you can exit the update tool and check your SSD drive now.

Fix 2. Update drivers to fix not responding/'dead' SSD

  • Step 1: Click Start button and type: Device Manager, hit Enter to open it up.
  • Step 2: Expand the drive driver category, right-click on each driver and select "Update driver".

Update drive driver of SSD and make it work again.

  • Step 3: Reboot PC when the process finishes.

After this, you can check and see SSD drive saved data on your PC then.

Fix 3. Run CMD/free partition manager software to fix file system on SSD

If your computer warns you that the file system on your SSD disk corrupted or your SSD failed to respond due to some unknown file system error, CMD command or EaseUS free partition manager can fix this error for you. 

Option 1. Run CMD command

  • Step 1: Open Command Prompt and type: chkdsk /f c: (replace c with a drive letter of your external hard drive).
  • Step 2: Hit Enter to let the checking process to run.
  • Step 3: When it's finished, type: exit and hit Enter to complete the process.
  • Step 3: After this, you'll be able to access and read data on your dead SSD in PC then.

Option 2. Use free partition manager software for help

If you don't know quite well about CMD command line in PC, you can let free partition manager software help. EaseUS Partition Master Free will do the job to help you repair and fix dead or not working SSD on your PC:

Download Now

 Windows 10 is supported


Step 1: Open EaseUS Partition Master on your computer. Then locate the disk, right-click the partition you want to check, and choose "Check File System".

Check Partition - Step 1

Step 2: In the Check File System window, keep the "Try to fix errors if found" option selected and click "Start".

Check Partition - Step 2

Step 3: The software will begin checking your partition file system on your disk. When it has completed, click "Finish".

Check Partition - Step 3


The quick fix and three methods provided on this page only work for fixing SSD firmware error, disk not showing up/not responding or SSD disk fails to work properly error. If all these methods don't work out well, contact your SSD manufacturer and see if they have any better solutions for you. 


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