Windows 10/8/7 System Restore Points Not Working

Windows System Restore can become faulty for a variety of reasons. It sometimes will not let you select a restore point and restore your Windows OS to a previous state even when your computer seems to be running fine. Windows System Restore can be repaired manually, or bypassed entirely with software that can perform the same functions. We’ve got five solutions here to get your Windows 10/8/7 System Restore working.

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Updated by Daisy on Feb 22, 2023
Written by Jean

Five Solutions to Fix System Restore Not Working in Windows 10/8/7

To fix the matter, there are five fixes you can try.

Workable Solutions Step-by-step Troubleshooting
Fix 1. Run System Restore in Safe Mode Restart your computer, press "F8" during...Full steps
Fix 2. System Properties Settings Right-click the "Computer/This PC" icon and...Full steps
Fix 3. Volume Shadow Copy Service Type Services.msc in the Start Menu...Full steps
Fix 4. Repair Corrupted System Files Press "Windows + X" to bring up a menu...Full steps
Fix 5. System Restore Alternative Create a system backup and restore...Full steps

Do you receive any of the following error messages that indicate your System Restore is not working?

  • System Restore failed
  • A shadow copy could not be created
  • Error 0x80070005/0x800423F3/0x80070570
  • System Restore did not complete successfully
  • System Restore failed to extract the original copy of the directory from the restore point.
  • Restore point could not be created for this reason: Error detected in the Volume Shadow Copy Services (VSS).

When Windows System Restore is not working, it usually happens after users update the system, install an application, or their computer becomes infected with malware or a virus. However, there are many other factors that result in failure to restore a previous version of Windows. We provide several methods to fix System Restore within this page, but it is an all-too-common problem that can be caused at no fault to the user. There are simpler alternatives to restoring your System besides using Windows System Restore and reconfiguring your PC every time something inevitably fails with it.  

You can create restore points of the status of your system, applications, and personal files using third-party software. EaseUS Todo Backup is capable of doing just that, and it allows users to perform a complete system restore in Windows 10/8/7. More details are provided in the FINAL PART first we'll discuss how to directly fix Windows System Restore.

Fix 1: Run System Restore in Safe Mode

There are different ways to enter Windows Safe Mode, depending on the version of your Windows OS. The specifics of the procedure vary slightly between Windows 10/8.1/8 and Windows 7, but the general method is the same.

Step 1. Restart your computer, press "F8" during the boot process to open the Windows "Advanced Boot Options" menu and enter "Safe Mode".

Step 2. In the Safe Mode menu, type recovery into the Start Menu search bar and select "Recovery" from the list.

Step 3. Open "System Restore" from the Advanced recovery tools menu.

system restore in safe mode

By booting into Safe Mode, you may be able to create a system restore point or restore to a prior restore point. Alternatively, if the issue is not resolved, you could execute a Clean Boot to see if you are able to get system restore working without potentially-interfering applications.

Fix 2: Check System Protection Settings and Configure Disk Space Usage

If the size of your created system restore points exceeds the maximum disk space configuration in the System Protection settings, you will lose many new backup images. In this case, you cannot restore your Windows to the desired restore point because it has not truly been saved. To resolve this, allocate more space for system restore points.

Step 1. Right-click "Computer/This PC" icon and select "Properties" -> "System Protection" -> "Configure".

configure restore settings

Step 2. When you arrive at the Configure area, drag the "Max Usage" bar and consider increasing from the default 3 percent to over 5 percent.

configure disk space usage for system restore

Fix 3: Check the Status of Volume Shadow Copy Service & System Restore Service

You should be aware of another facet of the system that can cause System Restore to not work properly. Volume Shadow Copy Service (VSS) is an implementation that allows volume backups to be performed while applications are running. If VSS is not enabled or the registry value of the Volume Shadow Copy Service has been changed in the Registry, it will lead to Windows System Restore issues.

To set the Volume Shadow Copy Service to "Automatic":

Step 1. Type Services.msc in the Start Menu search box and hit "Enter".

Step 2. Search for "Volume Shadow Copy, Task Scheduler, and Microsoft Software Shadow Copy Provider Service"; check if they are Running and have their "Startup type" set to "Automatic".

Step 3. Reboot your computer and retry System Restore.

volume shadow copy automatic startup

Fix 4: Repair Corrupted System Files

If system restore loses functionality, one possible reason is that system files are corrupt. So, you can run System File Checker (SFC) to check and repair corrupt system files from the Command Prompt to fix the issue.

Step 1. Press "Windows + X" to bring up a menu and click "Command Prompt (Admin)".

open Command Prompt with admin rights

Step 2. On the Command Prompt window, type: sfc /scannow and press "Enter".

run sfc to check and repair system files

Fix 5: Windows System Restore Alternative - EaseUS Todo Backup

The System Restore feature is undoubtedly a very useful feature that is a life-saver when your computer runs into an accident and requires a restore. But at times, no matter how many restore points Windows automatically created for you, you are unable to restore your computer:  System Restore simply won't work!

What's worse, you don't get the luxury of having a specialized consultant help solve your problems. If you find your Windows System Restore not working time and time again,  it is wise to prepare a backup plan that can perfectly replace the Windows function.

Alternatively, backup software can provide double protection of your system restore points. EaseUS Todo Backup is the best tool for the job. You can use it to create a backup image of everything - including system data, applications, and files - onto internal/external hard drives, Network, or Cloud storage. Furthermore, you have direct access to a dedicated support team if you ever have an issue using the product. Ensure that you can always bring your computer back to a safer state with this backup and recovery program.

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Create a system restore point with EaseUS Todo Backup

The detailed steps are provided here:

Part 1. Create a system backup

Step 1. Launch EaseUS Todo Backup on your computer, and click Create Backup on the home screen and then hit the big question mark to select backup contents.

backup outlook mail step1

Step 2. To back up your Windows operating system, click "OS" to begin the backup task.

backup outlook mail step2

Step 3. Your Windows operating system information and all system related files and partitions will be automatically selected so you don't need to do any manual selection at this step. Next, you'll need to choose a location to save the system image backup by clicking the illustrated area.

system backup

Step 4. The backup location can be another local drive on your computer, an external hard drive, network, cloud or NAS. Generally, we recommend you use an external physical drive or cloud to preserve the system backup files. 

backup outlook mail step4

Step 5. Customiztion settings like enabling an automatic backup schedule in daily, weekly, monthly, or upon an event, and making a differential and incremental backup are available in the Options button if you're interested. Click "Backup Now", and the Windows system backup process will begin. The completed backup task will display on the left side in a card style.

backup outlook mail step 5

Part 2. Restore the system

After you back up the system, you can refer to the detailed guide to restore the system from its restore points or follow the simple guide below to get things done.

Choose a system backup image -> Click "System Recovery" -> Choose a recovery drive -> Click "Proceed".

restore system from a restore point with easeus todo backup

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Updated by Daisy

Daisy is the Senior editor of the writing team for EaseUS. She has been working in EaseUS for over ten years, starting from a technical writer to a team leader of the content group. As a professional author for over 10 years, she writes a lot to help people overcome their tech troubles.

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Written by Jean

Since graduating from university, Jean has been writing tech articles and has been a valuable member of the EaseUS team for over 5 years. Her areas of expertise include data recovery, disk partitioning, data backup, and multimedia world.

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Product Reviews

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