OneDrove Files Not Showing Online: Why & How to Fix

Have you ever encountered that the files you put in OneDrive can be seen in the local PC folder but not shown online? This post tells you why this happens and how to fix the issue of OneDrive files not showing online on Windows 10/8/7. Moreover, to prevent this problem, we will provide a solution that can back up files to OndDrive without syncing.

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Updated by Larissa on Sep 22, 2022

PAGE CONTENT:

"Hi, I just transferred some files in my One Drive folder on my pc, to be able to work from many locations and computers.

the files that were already online appeared in the folder, but the other way round did not happen, ie. the files I put in my folder did not appear online.

It is really important that they do, as I need them for work.

How can I do that?”

This is a real case from Microsoft OneDrive Community.

onedrive files not showing online

Have you ever encountered the same situation that the files you put in OneDrive can be seen in the local PC folder but not shown online Cloud? If so, don't worry. This post will tell you why this happens and how to fix the issue of OneDrive files not showing online. Moreover, to prevent this problem, we will provide a solution that can back up files to OneDrive without syncing.

Reasons Why OneDrive Files Not Showing Online

Before finding solutions to the "OneDrive files not showing online" issue, you may want to know why this happens in the first place. Here are some reasons that could cause your OneDrive files to go missing online.

1. OneDrive is not logged in on your PC

If you find that the OneDrive icon on the right side of your taskbar has a gray X on it, that means you're not logged into OneDrive on your PC. Simply click on the icon to log in and enter your Microsoft account credentials.

2. OneDrive is not up-to-date

If you're not running the latest version of OneDrive, you may experience issues with syncing. To update OneDrive, open the app and click on the gear icon in the upper-right corner. Then, click on 'Settings' and select 'Update Now'.

3. OneDrive is not syncing all folders

By default, OneDrive only syncs certain folders on your PC. To sync all folders, open the app and click on the gear icon in the upper-right corner. Then, click on 'Settings', select the 'Choose Folders' tab, and check the box next to 'Sync all files and folders in OneDrive'.

4. Files are being blocked by antivirus software

If you have antivirus software installed on your PC, it may be blocking OneDrive from syncing properly. To fix this, you'll need to add OneDrive to your antivirus software's exceptions list.

5. OneDrive is not set to start up automatically

If OneDrive isn't set to start up automatically, it won't sync your files until you open the app manually. To fix this, open the Start menu and search for 'OneDrive'. Then, right-click on the 'OneDrive' entry and select 'More > Open file location'. This will open the OneDrive folder on your PC. Right-click on the 'OneDrive' shortcut and select 'Properties'. In the 'Shortcut' tab, check the box next to 'Run as Administrator'. Then, click on the 'Advanced' button and check the box next to 'Run as Administrator'. Finally, click on 'OK' to save your changes.

3 Available Solutions to Fix OneDrive Not Syning

Once you know the reasons that could cause your OneDrive files to go missing online, it's time to find a solution. Here are a few things you can try to get your OneDrive files to show up online again.

Solution 1. Restart OneDrive on your PC

If OneDrive isn't syncing correctly, the first thing you should do is restart the app on your PC. To do this:

Step 1. Right-click on the OneDrive icon in your taskbar and select 'Exit'. 

Step 2. open the Start menu and search for 'OneDrive'. 

Step 3. Click on 'OneDrive' to relaunch the app.

Solution 2. Disable Antivirus Software & Firewall Temporarily

Step 1. Click the Windows Start icon > Settings > Update & Security.

Step 2. Select Update Security > Click Open Windows Defender Security Center.

Step 3. Select to temporarily turn off or disable Virus & threat protection and Firewall & network protection. 

disable antivirus software and firewall temporarily

Solution 3. Reset OneDrive on your PC

If the first two solutions don't work, you can try resetting OneDrive on your PC. Follow the steps:

Step 1. Press the Windows + R keys together, and enter %localappdata%\Microsoft\OneDrive\onedrive.exe /reset in the Run dialog, then click OK.

Step 2. If you see that the OneDrive icon in the notification area disappears, then appears after a few minutes, it means the OneDrive reset successfully. 

Step 3. If you see the "Windows cannot find..." prompt message, enter this path in the Run dialog C:\Program Files (x86)\Microsoft OneDrive\onedrive.exe /reset and try again.

reset onedrive on your pc

How to Backup Files to OneDrive without Syncing

Besides file syncing, OneDrive as a Cloud storage service allows its users to back up files on Windows 10/8.1/8/7 to OneDrive so that users can access these files anywhere and on any device for as long as they can have an Internet connection. 

To backup files to OneDrive, you need to copy or move the files/folders you want to backup to your OneDrive folder. But you need to copy or move files one by one manually. If you're going to automatically back up files on Windows 11/10/8/7 to OneDrive, you can use a third-party backup software like EaseUS Todo Backup

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With EaseUS Todo Backup, you can set up scheduled backup to automatically back up all critical files on your computer to your OneDrive account according to your needs, like daily, weekly, and monthly. 

You may also be interested: 

Here are the steps to back up files to OneDrive with EaseUS Todo Backup:

Step 1. To initiate a backup, click the Select backup contents option.

create file backup step1

Step 2. There are four data backup categories, File, Disk, OS, and Mail, click File.

create file backup step2

Step 3. On the left, both local and network files will be shown. You may extend the directory to pick the backup files.

File backup

Step 4. Follow the on-screen instructions and choose a location to store the backup.

File backup step4

Click Options to encrypt the backup with a password in Backup Options, then click Backup Scheme to specify the backup schedule and start the backup at a certain event. There are also other additional choices you may choose to tailor the backup process to your requirements.

Backup options

Step 5. The backup may be stored on a local disk, EaseUS' online service, or NAS.

file backup step4

Step 6. EaseUS Todo Backup enables customers to back up data to a third-party cloud drive as well as its own cloud drive.

If you want to back up data to a cloud drive provided by a third party, choose Local Drive, scroll down to add Cloud Device, and then add and log in to your account.

Backup to cloud
You can also choose the EaseUS cloud drive. Sign up for an EaseUS Account, then click EaseUS Cloud and log in.

backup to easeus cloud

Step 7. Click Backup Now to begin the backup process. The backup job will be presented as a card on the left side of the panel after it has been finished. Right-click the backup job to handle it further.

File backup step7

The Bottom Line

In this post, we shared some possible reasons why OneDrive files not showing online and three solutions on how to fix the issue. We hope these measures can help you OneDrive sync files properly. 

If you are looking for a better way to protect the safety of your files instead of OneDrive syncing, you can try backing up files to OneDrive with EaseUS Todo Backup

  Free Download

Support Windows 11/10/8/7

OneDrive Files not Showing Online FAQ

1. Why can't I see my OneDrive files online?

There are a few reasons why you might not be able to see your OneDrive files online: 

  • OneDrive is not logged in on your PC
  • OneDrive is not up-to-date
  • OneDrive is not syncing all folders
  • Files are being blocked by antivirus software
  • OneDrive is not set to start up automatically
  • OneDrive is paused
  • The file is too large or has an invalid character in the file name

You can refer to the post above for corresponding solutions.

2. How do I view my OneDrive files online?

To view your OneDrive files online, simply go to onedrive.com and log in with your Microsoft account. If you're not already signed in, click the Sign in button at the top right corner of the page, enter your email address and password, and click Sign in again. All your OneDrive files will be listed on the main page.

3. Should I disable OneDrive for security reasons? How do you set up your OneDrive to not auto-sync files? Or are there certain folders that should be un-synced?

OneDrive is a cloud-based storage service that comes with your Microsoft account. It's designed to sync your files across all your devices, so you can access them anywhere and anytime. For security reasons, you may disable OneDrive or not auto-sync files on your computer. Or you may want to unsync certain folders that contain sensitive information. 

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Updated by Larissa

Larissa has rich experience in writing technical articles. After joining EaseUS, she frantically learned about data recovery, disk partitioning, data backup, and other related knowledge. Now she is able to master the relevant content proficiently and write effective step-by-step guides on computer issues.

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