An external hard drive, also known as an external hard disk, is a huge storage device for both Windows and Mac users to transfer files, save big data, or create backups of precious personal data items. Like other types of storage devices, it's also fragile to lose data due to various reasons.

On this page, we'll introduce 4 reliable external hard drive recovery solutions to you and guide you to pick up the right method to recover data from external hard drives under different circumstances.

Here, we collected 4 reliable methods that work to help you effectively recover data from external hard drives in different situations:

💾Restore external HDD data via software Data recovery software scans the external hard disk and recover deleted files from hard drive. This procedure is determined by the level of damage to the external hard drive and the type of data recovery software employed.
🗂️Recover external hard disk with data recovery services When you encounter data loss on an external hard drive and you cannot fix the problem by yourself, it is better to contact local/online data recovery services.
🔮Show hidden files on external hard drive This approach is used to unhide files on an external hard disk that have been concealed. It entails modifying file and folder parameters under the folder options. The strategy is determined by whether the files are hidden.
📡Run CMD command to repair external hard drive Using the Command Prompt, go to the external hard drive and retrieve hidden files with commands like "attrib" and "dir." The efficacy of this strategy is determined by the user's understanding of CMD commands.

If you don't know which method you should apply, you can go to the external hard drive diagnosis part to find more information.

Method 1. Recover Data from External Hard Drives with Data Recovery Software

⭐Applies to Scan and recover data from external hard drives due to deleting, formatting, RAW, OS crash, power failure, partition loss, hidden files, etc., errors.

When you lose files on an external hard drive, the easiest way to recover data from an external hard drive is to turn to the best data recovery software for Windows for help. Professional hard drive recovery software - EaseUS Data Recovery Wizard can help.

 Download for Win Recovery Rate 99.7%
 Download for Mac Trustpilot Rating 4.7

This external hard drive recovery software supports restoring data from an external hard drive lost due to accidentally formatting, deleting data, virus attack, or other reasons on all brands of devices, such as Buffalo, WD, Seagate, Toshiba, Samsung, Lacie, Silicon, ADATA, and more. Watch the video guide for external hard drive data recovery:

  • 00:00 External hard drive data loss overview
  • 01:00 Download EaseUS Data Recovery Wizard
  • 01:19 How to Recover data with EaseUS
external hard drive recovery

Follow the 3-step tutorial below to recover deleted files from an external hard drive immediately:

Step 1. Choose and scan the external hard drive

  • Download and install EaseUS Data Recovery on your PC or laptop. 
  • Connect the external hard drive to your computer.
  • Run EaseUS Data Recovery Wizard and choose the external drive from External drives list. Then, click "Search for Lost Data". 
select external hard drive

Step 2. Check the scan results

  • EaseUS data recovery software will immediately scan the selected drive for all data, including deleted, corrupted, and existing data.
  • You can use the Filter feature to quickly locate the files of one kind, such as Pictures, Word, Excel, PDF, videos, emails, etc.
scan external hard drive

Step 3. Preview and recover data

  • Double-clicking a file from the scanned results to preview.
  • Choose the files you want and click "Recover".
  • Select a different drive to save the recovered files instead of the original one.

💡Tip: You can restore data on the local disks, external hard drives, and also the cloud storage.

preview and recover data

If you think EaseUS Data Recovery Wizard is useful, you can recommend this hard drive repair software to more users and help them recover files from external hard drives.


Method 2. Apply External Hard Drive Data Recovery Services

⭐Applies to: Recover lost external hard drive data and fix external hard drive issues.

After reading the first method, you should have recovered deleted files from the external hard disk corrupted. You may need to try an advanced method if you cannot complete external hard drive data recovery with data recovery software. If you are in the USA, you can contact US data recovery services. If you don't want to go outside or the local stores are not working hours, you can contact EaseUS data recovery services. Our professional recovery team will always be there to ask questions and fix all the data loss issues.

Consult with EaseUS Data Recovery Experts for one-on-one manual recovery service. We could offer the following services after FREE diagnosis:

  • Fix external hard drive not working, corrupted RAID structure, unbootable Windows OS, and corrupted virtual disk file (.vmdk, .vhd, .vhdx, etc.)
  • Recover/repair lost partition and re-partitioned drive
  • Unformat the hard drive, recover the formatted SD card, and repair the RAW drive (BitLocker encrypted drive)
  • Fix disks that become GPT-protected partitions

Method 3. Show Hidden Files on External Hard Disk

⭐Applies to: Show files that were hidden on the external hard disk.

Sometimes, in order to protect some confidential data, you may set to hide some items on your devices. If you are in this situation, here are the steps to show hidden files on Windows 11 or 10:

Step 1. In Windows 10/8/7, press Windows + E to bring up the Windows File Explorer.

Step 2. Go to the Folder Options or File Explorer Options window, and click "View".

Step 3. Under the Hidden Files and Folders section, click the "Show hidden files, folders, and drives option".

how to show hidden files in usb in windows file explorer options

Step 4. Then click "Apply", then click "OK". After this, you'll see the 'lost' files on the external hard drive.

You can check more information about how to show hidden files in the following passage:

show hidden files Windows 10

3 Ways to Show Hidden Files/Folders in Windows 11

How to show hidden files in Windows 11? It is not difficult to show hidden files in Windows 11, and you'll learn four ways. Read more >>

Method 4. Repair Corrupted External Hard Drive and Recover Data

⭐Applies to Restore lost files on the external hard disk by repairing external hard drives with CMD.

Sometimes, viruses or malware may cause external hard drive corruption and data loss. This method is to recover files from corrupted external hard drive. Be aware of typing the right command lines each time as any false operation may cause serious problems.

Running chkdsk can hopefully fix the file system errors, however, it can also result in total data loss. So, perform data recovery in advance, and then continue with the CMD method.

You can use Windows CMD commands as linked and the steps below to restore external hard drive data now:

Step 1. Press the "Win + R" keys and type: cmd, hit "Enter" to open the Command Prompt window.

Step 2. Type the following command lines and hit Enter each time:

  • chkdsk F: /f (Replace F with the drive letter of the external hard drive.)
  • Y
  • F
  • F:\>attrib -h -r -s /s /d *.*

Step 3. Wait for the operation to complete and type exit to close the window.

How to recover files from external hard drive using CMD

After this, restart your computer and reconnect the external hard disk. You shall be able to view and check all data on the external hard drive. If the command prompt is not working on your computer, turn to Method 1 and use EaseUS data recovery software for help instead.

 Download for Win Recovery Rate 99.7%
 Download for Mac Trustpilot Rating 4.7

Check the following passage to recover files from corrupted hard drive with a more detailed tutorial:

repair corrupted external hard drive

How to Repair Corrupted External Hard Drives Without Losing Data

External hard drive corrupted so you cannot access all saved data? Relax. This article will show you how to repair a corrupted hard drive. Read more >>

How to Diagnosis External Hard Drive Failure

In order to find the right external hard disk recovery solution, it's essential to learn what causes file loss on your device.

1️⃣What Causes Data Loss on an External Hard Drive

Here is a list of data loss reasons that anyone may encounter on an external hard drive on a daily basis:

  • 🗑️Accidental file deletion or formatting
  • 🗂️Critical file system structures loss or corruption
  • 🗃️Unexpected system shutdown or application failure
  • ❌Partition structures are damaged or lost
  • 🔋Damage due to a power failure or surge
  • 🦠Virus attack or other unknown reasons

2️⃣What to Do When You Lost External Hard Drive Files

If you have lost your data due to one of the reasons, no worry. Check the following two tips and learn how to recover files from your external hard drive right now:

  • 1. Stop using the external hard drive immediately. Once you have lost data on an external hard drive, stop using it because new data is highly likely to overwrite the lost data, making the lost files unrecoverable.
  • 2. Turn to a reliable data recovery solution for help. When you lose files on an external hard drive or other storage devices, turning to EaseUS data recovery software will be the smartest solution.

3️⃣Common External HDD Failures

We will list some external hard drive failures you may easily encounter, and we'll also provide a suitable recovery solution to save your time.

Logical Failure: It's common to encounter this kind of disk issue. When the external hard drive's file system is corrupted, some data is damaged during data transformation or a sudden power surge. If you find some files on the external disks are not accessible or there is no file showing up, you may encounter logical errors. To recover data from a logically damaged external hard drive, you'll need professional recovery software that can handle complex data missing issues.

💡Solution: Reliable External Hard Drive Recovery Software

External Hard Drive Unaccessible: When you connect the external disk to the computer, your computer recognizes the disk, but you cannot access any files and folders on this disk. It may be because the file system is damaged. Luckily, you can still rely on recovery tools to restore the files, or you can try to repair a damaged file system with the built-in utility.

💡Solution: Reliable External Hard Drive Recovery SoftwareRepair External Hard Drive

External Hard Disk Not Recognized: When your external hard disk is not detected, it could indicate that your motherboard and external hard drive are incompatible. Sometimes, a wrongly formatted external hard disk or a loose connection may cause this issue. 

💡Solution: Data Recovery Services

External Hard Drive Make Clicking Noise: A clicking sound is frequently a sign of severe hard disk deterioration. They happen when an external hard disk can't move the write head or rear back to its original position. You may not be able to fix this kind of issue by yourself, find local hard drive repair lab for help.

💡Solution: Data Recovery Services

Malware or Computer Viruses Infection: When you find some files are suddenly missing or the computer is sending you an alert of a virus attack, you should be aware of it. Some viruses may delete or damage data on the external hard drive. You need to clean the viruses with software, and recover lost data.

💡Solution: Reliable External Hard Drive Recovery Software

You can share these functional tips on social media to help more external hard drive users!


Protect External Hard Drive Data and Avoid Data Loss

After trying the above solutions, you should be able to view and use your external hard drive data again. In order to protect your external hard drive data and avoid further data loss, we have collected some tips for you. 

1️⃣Format an External Hard Drive to Usable Again

It's important that you make sure the external hard drive is ready and safe for storing data again. So, don't rush to save the restored files back on your device. Format it first.

Step 1. Connect the external hard drive to the PC and open File Explorer.

Step 2. Right-click the external hard drive and select the "Format" option.

Step 3. On the format window, select the NTFS option and tick "Quick Format". Click "Start".

windows file explorer usb formatter

After this, save your files back to your external hard drive again.

2️⃣Create an Extra Backup of the External Hard Drive Data

It's also a wise decision to create an extra backup of your external hard drive files to another location, for example, saving to the Cloud drive. To back up an external hard disk with free backup software.

With external hard drive backup software, you can make an image file of the content on your storage device and quickly recover it whenever you need it. With the backup, you provide a double guarantee for the safety of your critical data.

3️⃣Run Antivirus Software and Scan All Your Devices Regularly

If you have antivirus software installed on your computer, it's also recommended that you run it to scan all your devices. It will protect your device and data from viruses and malware infections timely.

Don't hesitate to share these useful tips to help more users avoid data loss on the external hard drive.


To Sum Up

On this page, we explained what an external hard drive is and the normal causes of file loss errors on external hard drives, and we also collected 4 reliable solutions to help you effectively recover data from external hard drives with ease.

In addition to the four methods above, we also offer 3 tips to help you protect your disk files safely. Also, don't forget to turn to EaseUS Data Recovery Wizard for help whenever you lose files on your external hard drive, internal HDD/SSD, USB, etc., devices.

It's a wise choice for you to equip your computer with such a powerful tool, which will help you retrieve your lost data as soon as possible and minimize your loss.

 Download for Win Recovery Rate 99.7%
 Download for Mac Trustpilot Rating 4.7

FAQs About External Hard Drive Recovery

Common data loss scenarios are relatively easy to handle, and EaseUS hard drive data recovery software can help recover 99% of deleted and lost data from an external hard disk. However, there are still some concerns from people that this article may not cover. For example:

1. How much does it cost to recover data from an external hard drive?

Usually, the price for such recovery varies from $500 to $1000. If the drive isn't physically damaged but there is a logical error, you can try a DIY approach by using data recovery software like EaseUS Data Recovery Wizard. The price to recover data from external hard drives using EaseUS software is much lower than the manual data recovery service.

For more information, follow to learn more about hard drive recovery costs.

2. How can I recover data from an external hard drive not recognized?

First, connect your external hard drive to another computer and test if it is a USB port problem. If it works on another computer, you should fix the USB port. Otherwise, check the external hard drive connection in Disk Management, and use EaseUS Data Recovery Wizar to recover data from the not recognized external hard drive.

3. Can you retrieve data from a dead external hard drive?

Yes, you can easily recover data from a dead hard drive by using EaseUS bootable data recovery software. By creating a bootable USB, CD/DVD, you can boot your computer normally and perform the USB recovery tool in three steps.

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Updated by Dany

Dany is an editor of EaseUS who lives and works in Chengdu, China. She focuses on writing articles about data recovery on Mac devices and PCs. She is devoted to improving her writing skills and enriching her professional knowledge. Dany also enjoys reading detective novels in her spare time.

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Approved by Evan Galasso

Evan Galasso is a digital forensics and data recovery engineer with over 10 years of experience in the field. He presents opinions on the current state of storage media, reverse engineering of storage systems and firmware, and electro-mechanical systems of SSDs and HDDs.

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