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External Hard Drive Not Working/Responding? Fix with 100% Working Methods Now!

Updated on Jan 25, 2018 by Tracy King to Storage Media Recovery

Summary

This article provides you with 100% working methods to fix "external hard drive not working/responding error" without losing any data. If your external hard drive is not working, fails to respond or becomes undetectable, download EaseUS disk data recovery software here with 100% working methods to repair your not working external hard drive in Windows 10/8/7 PC and restore data now.

External hard drive/disk not working or responding?How to fix it?

Is this not the first time that your external hard drive, USB drive, SD card or other storage devices are not responding while connecting to your PC? Your external hard drive suddenly cannot be detected or recognized by your PC or laptop? Relax! You don't have to buy a new external hard drive and give up all precious data.

100% working fixes are available here to help you resolve external hard drive not responding issue without losing any data in this article now. No matter what brands of devices you are using such as WD Elements external hard drive, Seagate external hard drive, SanDisk or Toshiba hard disks etc, just follow this article to get your problem solved with provided methods here now. Let's see how to repair the not responding external hard drive or undetectable external hard disk drive now:

Tip: Connect your external hard drive to a new USB port or a new computer to check out whether it's really not responding, or just a damaged USB port that disallows your drive to show up on the PC.

Quick fix: Check power management for USB Hub to repair not working external hard disk 

If it doesn't work after changing USB port or cannot be read by a new PC, try the quick fix below to repair an unrecognizable external hard drive now:

  1. 1. Click Start > Type: devmgmt.msc and hit Enter.
  2. 2. Open Device Manager > Expand Universal Serial Bus controllers.
  3. 3. Right-click USB Root Hub > Properties > Power Management > uncheck Allow the computer to turn off this device to save power.

Note: If your external hard drive is physically damaged, please take your broken drive to the data recovery center for a manual repair.
If it just doesn't work or respond, just follow 3 steps below to fix a not working external hard drive or disk on Windows 10/8/7 PCs.

Part 1. Fix external hard drive not working issue with 100% working methods in Windows 10/8/7

The very first step for fixing external hard drive not responding issue is to make not responding drive show up or be detectable by a Windows 10/8/7 computer or laptop. How? Here below are some 100% fixes offered by professional administrators that you can try:

Method 1. Boot PC/Laptop into Safe Mode to fix external hard drive not working issue

Sometimes, when an external hard drive, USB or SD card etc external hard drive doesn't show up, the problem might exist on PC. Therefore, you can reboot the PC or laptop into Safe Mode and then check out where the problem exactly exists. 

Method 2. Run a disk checkup and fix internal errors on external hard drive

Here you have two options to check up the disk and fix internal errors on a not responding external hard drive:

Option 1. Check and fix external hard drive not responding errors with partition manager freeware

1. Launch EaseUS Partition Master Free and right-click the partition that you want to check by clicking "Check partition".
2. Choose the way you want to use to check the partition: Check Partition Properties, Call Windows Chkdsk to fix errors or Surface Test.
Click OK
3. Let EaseUS Partition Master automatically check the hard disk partition errors and repair errors for you. Click OK to finish the process.

Fix external hard drive not responding error by fixing internal error

Option 2. Run CMD to manually check and fix external hard drive errors

  • 1. Open Command Prompt and type: chkdsk /f c: (replace c with the drive letter of your external hard drive);
  • 2. Hit Enter to let the checking process to run;
  • 3. When it's finished, type: exit and hit Enter to finish the process.

After this, your not responding external hard drive should now show up. If it still doesn't work, Method 3 shall help.

Method 3. Force not responding external hard drive to show up by uninstalling drivers

  1. 1. Click on Start > Type: devmgmt.msc and hit Enter;
  2. 2. Open Device Manager > Expand Universal Serial Bus controllers > check out whether any device shows up as unrecognized;
  3. 3. If it shows as unrecognized, go to the drivers tab and delete/uninstall the driver; Then check out whether the external hard drive shows up on My Computer/My PC or not;
  4. 4. If it doesn't show up, reboot or restart the PC; 
  5. 5. If it shows up but disappears later, repeat the above steps and go to Disk Management > change drive letter OF YOUR EXTERNAL DRIVE ONLY > Go and select a new drive letter to replace the old one of the non-responsive drive by clicking Change, and click OK to confirm. Then not responding external hard drive can be read and detected now.

If you are having a similar problem with your USB drive, SD card or hard drive partitions, you can also follow the above methods to fix them with ease now.

Part 2: Restore data after fixing external hard drive not responding error

If you are still unable to access your data after fixing external hard drive not responding issue, don't worry. As long as the external hard drive is not physically damaged, you can recover data with EaseUS Data Recovery Wizard. This data recovery software allows you to scan and recover data from the external hard drive when it cannot be recognized or detected by a computer or when it becomes inaccessible due to disk error.

After fixing the External HDD not working or responding error with the offered methods in Part 1, follow these steps to see how to restore data from the external hard drive with HDD recovery software with simple clicks now:

1. Connect your external hard drive to your PC and free download EaseUS Data Recovery Wizard; 
2. Activate and run EaseUS Data Recovery Wizard and select the location where your external hard drive is, click Scan;

Recover data from not responding external hard drive.

3. Let the software to scan and find all data and other files on the external hard drive with Quick Scan and Deep Scan mode; 
Preview and select the found files, click Recover to restore all selected files to a safe spot on your PC.

Scan and restore all lost data from not responding external hard drive.

Part 3. Repair and reset not working external hard drive by formatting

In order to make sure that the external hard drive is secure for storing new data again, it's recommended that you format it to repair the not working drive to be usable again with disk management tool:

  1. 1. Right-click This PC/Computer and select Manage;
  2. 2. Go to Disk Management tool and right-click external hard drive, USB or SD card;
  3. 3. Select Format volume to format whole disk.

You can set the file system of your external hard drive to NTFS or FAT32 so to store data on it again. 

Note: The methods offered in this article can also be applied to repair and fix SD cards, memory cards, USB drives, flash drives or hard drive partitions etc devices with not responding/working or undetectable issues. If you are having similar issues with your storage devices, follow the above steps to get your problem solved right now.