How to Fix a Slow WD External Hard Drive Without Losing Data

Jean updated on Dec 29, 2018 to Storage Media Recovery | How-to Articles

Summary

Are you facing a hopeless situation that your WD external hard drive becomes very slow to open files or boot the operating system? Find solutions to fix the slow WD external hard drive in this post, and let EaseUS Data Recovery Wizard help with file recovery if the slow drive threatens your important data.

WD My Passport 1TB external hard drive is suddenly very slow

"I have a three years old WD My Passport 1TB external hard drive which has been used as a backup drive. About a week ago, something unusual happened. The drive became extremely slow, especially when I was trying to transfer data from my computer or open files on the drive. Is this problem serious? Perhaps is there any way to fix the slow WD external hard drive? Please help me."

If you are one of the WD Elements and WD My Passport (Ultra) external hard drive consumers who are currently experiencing a slow transfer speed, slow response or slow boot problem, please read this post carefully. It offers information on how to fix a slow WD external hard drive, additionally introduces EaseUS data recovery solution to protect important data from corrupted or inaccessible slow WD external drive.

What's the risk of having a slow external hard drive?

Once your hard drive is very slow suddenly without warning or reporting errors, be alert! There are some potential risks that might cause an even severe damage to your hard drive and the data as well.

A list of risks that might be developed from a slow WD external hard drive:

1. Hard drive starts making clicking sound or noise.
2. Files cannot open anymore, being corrupted.
3. Windows can no longer detect the hard drive or display the data.
4. Hard drive keeps crashing, hanging or freezing when double-clicking on it or trying to open files.

How to prevent data from corrupting or becoming inaccessible on a slow hard drive?

When you're faced with a slow hard drive, such as a hard drive of Western Digital or other brands like SanDisk, Toshiba, Kingston or Samsung, try to protect your data from being damaged as soon as possible.

And the best way to access data in a WD external hard drive which can hardly open is to let EaseUS Data Recovery Wizard help. It's the most proficient hard drive recovery software that takes three steps to help WD users find all data they want.

Step 1. Choose the external hard drive

Since you're going to recover data from the external hard drive, run EaseUS Data Recovery Wizard and under the External Devices tab, choose the exact drive where you lost data. Click Scan.

select external hard drive

Step 2. Scan for lost data

The software will start immediately to scan all over the selected drive for all lost data. During the scan, you could see more and more data showing up in the results.

scan external hard drive

Step 3. Preview and recover data

After the scan is over, check the scan results for the desired data. You can preview the file by double-clicking on it. Click Recover and choose another location to save the recovered data.

preview and recover data

How to fix a slow WD external hard drive?

With data fully protected, now you can start to apply every possible workaround to resolve the slow issue on a WD external drive. Altogether, we've picked up five viable solutions for you.

1. Change the SATA data cable.
2. Change the USB 2.0 port to USB 3.0 port.
3. Perform disk fragmentation to optimize the disk.
4. Check and repair hard drive logic errors and bad sectors.
5. Send the drive to hard drive repair center or simply replace the slow hard drive with a new one.

Next, we're going to give a detailed instruction of the sixth and seventh solutions, which people can easily test all by themselves on their PCs.

6. To optimize a slow WD external hard drive

Step 1. Go to Computer (Windows 7) or This PC (Windows 10).
Step 2. Right-click on the slow WD external hard drive and choose Properties.
Step 3. In the tab, click Tools, under the Tools click Optimize.
Step 4. Follow the onscreen wizard to complete the process.

check and repair hard drive errors

By doing like we taught, you can optimize your drives to help it run more efficiently. It's one of the most applied ways to speed up a hard drive that is suddenly slow, overloaded or sluggish.

7. To check and repair hard disk bad sectors

Step 1. Open the WD external hard drive Properties window likewise.
Step 2. In the tab, click Tools, click Check this time. (This option will check the drive for file system errors that may slow down a hard drive's performance )
Step 3. Follow the onscreen wizard to complete the process or file system checking and repairing.

Tip
If the hard drive crashes while you trying to open it by right-clicking, go to check hard drive partition errors and remove bad sectors in the other way.
Download EaseUS free partition manager software to check and repair bad sectors on the WD external hard drive.

If the slow drive disables you from doing both of the troubleshooting steps, please do a further examination: is its LED light flashing appropriately, or does Windows recognize the disk? If not, it's time to send the drive to a professional repair center or contact the WD support to seek help. Your drive seems to be damaged heavily and it's losing its capability.

 
 

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Frequently Asked Questions

1. Why cannot I recover 2GB data for free?

It is recommended to check the version installed is Free or Trial because they are different versions.

Trial has data preview function but cannot save any files, while the Free version enables to recover 2 GB files. The default free space is 500 MB and you may share the product on social media to get another 1.5 GB.

2. Why cannot the recovered files be opened?

A file is saved as 2 parts on the storage device: directory info (which is comprised by file name, time stamp and size info, etc.) and data content.

If the files with original file names and folder structures cannot be opened, one possible reason is the corrupted directory info. There is still a chance to recover the data content with the RAW Recovery method in our software.

3. Why isn't it suggested to recover the files back to the original drive?

The storage structure of the lost files would be altered or damaged by any changes on the drive. If you save the recovered files back to the same drive, the original data structures and data content would be corrupted or overwritten, which causes permanent data loss. So you should prepare another disk to save the files.

4. How can I check whether my data is recoverable or not before purchase?

The Free version helps you save 2GB files to better verify the recovery quality of our product before purchase.

5. How long does it take to scan the drive?

It strongly depends on the capacity of your hard drive and the performance of your computer. As reference,most drive recoveries can be completed in around 10 to 12 hours for a 1-TB healthy hard drive in general conditions.

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