External Hard Drive Keeps Freezing or Freezes Computer (3 Solutions, No Data Loss)

Jean updated on Jan 21, 2021 to Storage Media Recovery | How-to Articles

External hard drive keeps freezing issue can be solved now. Whenever your external hard drive freezes computer or Windows Explorer, and you could not access files, do not worry. We found many effective solutions to revive from the frozen external hard drive. If files are there but not accessible at the moment, let EaseUS Data Recovery Wizard recover data from a hard drive freeze.

In order to guide you easily to recover from a hard drive freeze without making an effort, we list all the feasible solutions in the beginning. Select at least one workaround to fix the problem of an external hard drive keeps freezing when opening the drive, copying files, accessing data, launching File Explorer or simply starting a program on your computer or laptop.

Three solutions to the external hard drive freezing up problem:

Workable Solutions Step-by-step Troubleshooting
Fix 1. Diagnose & Repair Drive Open File Explorer > Right-click external hard drive > "Properties" > "Tools" > "Check Now"...Full steps
Fix 2. Fix Bad Sectors Open Command Prompt as Administrator > Type E: chkdsk /f /r (E is the external hard drive drive letter)...Full steps
Fix 3. Reformat External Drive Run EaseUS recovery software to scan and recover data first > Format the drive...Full steps

Now, we're going to teach you how to apply the method in each solution in the list. Here's a reminder you must read first. In the final solution, reformatting a drive would bring a great data loss, so copy as much data as possible before an attempt. In addition, since your external hard drive will spontaneously freeze itself up when copying files or Windows 7/Windows 10 freezes up when copying files due to the problematic hard drive, you can only use EaseUS data recovery program to automatically extract the files from the hard drive which is not accessible in the current circumstance. The detailed guide for frozen hard drive data recovery will be given in the Solution Three area.

Solution One. Diagnose the hard drive health and repair

  • In Windows 7/10, click Start -> Computer or This PC.
  • Right-click your external hard drive.
  • Click Properties -> Tools and press Check Now (This option will check the drive for physical problems). 

If errors were found, you can attempt to repair them using this utility. Restart your computer once after the repair finished.

Solution Two. Fix bad sectors on a frozen external hard drive

Windows Command Prompt knowledge is required for this fix.

  • Press Windows + X and choose Command Prompt (Admin).
  • In the black window, type the command starting at [drive letter:] + chkdsk /[f/r]. To be specific, let's assume that the demanded drive letter is E. So, you need to input the command line as follows.

chkdsk /f E: (this is for finding and repairing errors on drive E)
chkdsk /r E: (this is for locating bad sectors and recovering readable information)

  • Press Enter. Wait for the command to take effect.

If you don't have any technical know-how and want to minimize data risks, using third-party software could be a better choice. The Command line is suitable for computer professionals since wrong commands can cause severe problems. Therefore, we strongly recommend you try an automatic command line alternative.

EaseUS Tools M is a practical computer fixing tool that is safe and light-weighted. It's a perfect alternative to CHKDSK command. Use this one-click tool to solve your computer issues.

To fix file system error or disk error:

Step 1: DOWNLOAD EaseUS Tools M for Free and install it.

Step 2: Open the software and select the "File showing" option. 

Step 3: Choose the drive and wait for repairing. After the operation completes, click the "View" button to check the drive. 

select the drive and check off file system error

Solution Three. Reformat the external hard drive for reuse

Taking your important data into consideration, you must take a full backup before proceeding with the final method. If copying files still cause your external hard drive not responding, crashing and freezing up in the end, download EaseUS hard drive recovery software to access and retrieve inaccessible data.

Step 1. Choose the external hard drive

Since you're going to recover data from the external hard drive, run EaseUS Data Recovery Wizard and choose the exact drive where you lost data. Click Scan.

select external hard drive

Step 2. Scan for lost data

The software will start immediately to scan all over the selected drive for all lost data. During the scan, you could see more and more data showing up in the results.

scan external hard drive

Step 3. Preview and recover data

After the scan is over, check the scan results for the desired data. You can preview the file by double-clicking on it. Click Recover and choose another location to save the recovered data.

preview and recover data

Next, go to Disk Management to remove the freezing issue from the external hard drive.

  • Press Windows + R keys and type diskmgmt.msc in the Run box.
  • Disk Management is now open. There, right-click the external hard drive in question and click Format...
  • Follow the format wizard and complete the procedure.
  • Restart your computer and check if the issue remains.

Extra tips for resolving your external hard drive freezing issue

Virus infection is the other truth that causes your external hard drive to keep freezing, most commonly Seagate, Western Digital, Toshiba, etc. Simply removing bad sectors will not work in this situation. So, try to remove a virus from a hard drive or other storage devices with a similar issue.

You got two options to start out. Antivirus software like Avast is a good choice, otherwise, you can also use cmd to remove a virus by referring to this link. Both ways are helpful.

Besides, people also ask these questions. Read on if interested.

1. Can hard drive failure cause freeze?

When you noticed hard drive freezing, chances are that the hard drive is about to fail. So yes, hard drive failure will largely affect the data, programs opening and transferring speed, and make your mouse and keyboard stop working. In a result, the computer freezes a lot when you trying to access files stored on a damaged or corrupted area of your hard drive.

2. Does freezing a hard drive work?

Many experienced users suggest that freezing a hard drive would effectively solve the problem of the most common hard drive problems, such as becoming slow or crashing. However, it does not last long.

3. How do I fix my external hard drive not being recognized?

When a hard drive is not showing up or recognized by Windows, try to change a USB port or connection cable. Sometimes, it might help to use antivirus software to scan and remove the virus. You may take a close look at the advanced solutions to external hard drive not recognized.

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Frequently Asked Questions

1. Why choose EaseUS Data Recovery Wizard?

"EaseUS Data Recovery Wizard is the best we've seen. It's far from perfect, partly because today's advanced disk technology makes data-recovery more difficult than it was with the simpler technology of the past, but it's fast and efficient..."PCMag

"The first thing you'll notice about EaseUS Data Recovery Wizard Pro is that its interface is very clear and uncluttered, with only a small collection of self-explanatory controls. You won't find lots of extra options hidden in a system of hidden menus, either; what you see really is what you get."techradar

"Recover lost files, even after deleting a partition or formatting your drive."Macworld

2. Why cannot I recover 2GB data for free?

It is recommended to check the version installed is Free or Trial because they are different versions.

Trial has data preview function but cannot save any files, while the Free version enables to recover 2 GB files. The default free space is 500 MB and you may share the product on social media to get another 1.5 GB.

3. Why cannot the recovered files be opened?

A file is saved as 2 parts on the storage device: directory info (which is comprised by file name, time stamp and size info, etc.) and data content.

If the files with original file names and folder structures cannot be opened, one possible reason is the corrupted directory info. There is still a chance to recover the data content with the RAW Recovery method in our software.

4. Why isn't it suggested to recover the files back to the original drive?

The storage structure of the lost files would be altered or damaged by any changes on the drive. If you save the recovered files back to the same drive, the original data structures and data content would be corrupted or overwritten, which causes permanent data loss. So you should prepare another disk to save the files.

5. How can I check whether my data is recoverable or not before purchase?

The Free version helps you save 2GB files, so verify the recovery quality of our product before purchase.

6. How long does it take to scan the drive?

It strongly depends on the capacity of your hard drive and the performance of your computer. As reference,most drive recoveries can be completed in around 10 to 12 hours for a 1-TB healthy hard drive in general conditions.

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