Fixed: Windows 10 Freezes While Copying Files, No Data Loss

If Windows 10 freezes or gets stuck while copying files from the Windows PC to a new hard drive or an external device, stay calm. This page will offer you feasible methods with reliable file recovery software here to help you fix this issue without losing any data.

Table of Contents

Applies to: Fix "Windows 10 freezes/stuck when copying files" error without losing data.

Workable Solutions Step-by-step Troubleshooting
Fix 1. Close Running Programs Press Ctrl+Alt+Del > open Task Manager > End Task of running program...Full steps
Fix 2. Check Bad Sectors Run EaseUS Partition Master > Right-click device > "Surface test"...Full steps
Fix 3. Disable Remote Compression Open Windows Feature > Disable Remote Differential Compression ...Full steps
Fix 4. Delete Desktop.ini File Open File Explorer > "View" > "Options" > Click "View" > Check "Show hidden files, folder..."...Full steps
Fix 5. Restore Lost Files Run EaseUS file recovery software > Scan drive > Restore lost files if file copying fails...Full steps
  • If you lost files or data because of Windows 10 freezes while copying files, professional data recovery software like EaseUS Data Recovery Wizard will restore all lost files for you.
  • If you are trying to fix Windows 10 stuck in copying files, read on and you'll find reliable solutions for this issue.

Problem: Windows 11/Windows 10 hangs and freezes while copying files

According to Microsoft community and the Google searching result, Windows 10, 8 and 7 can easily get stuck, freeze while copying files to another hard drive or an external storage device like the below cases:

Case 1. Windows 10 freezes while copying files from drive D: to E:

"Windows 10 keeps freezing and everything stops responding while copying files from D: to E:. I was trying to move my files saved in D: drive to E: drive. All the files saved on D: drive is about 6GB. Now Windows 10 has totally frozen up. Is there a way to remove this error without losing any data?"

Case 2. Windows 10 stuck while copying files from PC to the external device:

"My computer which runs on Windows 10 stuck in copying files from PC to an external hard drive. Any method to resolve this issue?"

If you are faced with this issue, follow methods below to fix this issue without losing any files now.

Fixes for Windows 11/Windows 10 Freezes or Stuck Copying Files Error

In this part, you'll find two quick fixes and three manual methods for removing this error and offer you a smooth file transferring process on Windows 10:

Two Quick Fixes

# 1. Stop the file copying process and retry again

If your Windows 10 immediately gets stuck right after starting the copying process, you can directly stop the process and retry again:

Step 1. Click "Cancel" on the file copying taskbar or the close button at the right top corner.

Cancel file copying process.

Step 2. Click "Yes" to confirm that you want to abort the copying process.

Step 3. Select files to copy and save to your target hard drive or external storage device again.

Wait for the file copying process to complete in Windows 10.

# 2. Stop running programs and services that freeze Windows 10 on copying files

Step 1. Press Ctrl + Alt + Del and select Task Manager.

Step 2. Select the running programs and services that are taking high CPU or Disk usage.

Locate programs and services that are taking high CPU usage.

Step 3. Click "End Task" to finish the process.

This will stop running programs and services that are taking high CPU or Disk usage causing Windows freeze issue in your PC. After this, you can retry to copy files to another drive again.

PLUS: If it stuck while copying files to an external storage device, check if the power supply and USB cable are connected correctly. 

Three Manual Methods

Method 1. Check Bad Sectors on Hard Drive or External Storage Device

When a hard drive or an external storage device contains too many bad sectors, it will become extremely slow and even stuck while executing some operations on Windows PC.

EaseUS free partition manager software - Partition Master Free Edition with its Surface Test feature can help you to check existing bad sectors on the hard drive or other storage devices. 

Step 1. Open EaseUS Partition Master. Right-click the disk that you want to check, and then click "Advanced" > "Surface Test".

Step 2. The operation will be immediately performed and all bad sectors will be marked as red. 

After this, you can check existing bad sectors to decide how to deal with the bad sectors on your disk:

  • If the first sector on your device is marked as red, the whole disk is damaged. You can do nothing to the disk.
  • If the existing bad sectors have already exceeded 10% of the existing data on your device, you may get stuck while running programs or executing operations on the disk.
  • To resolve this issue, we suggest you upgrade the old disk to a new drive

Method 2. Disable Remote Differential Compression and Turn Off Thumbnail

# 1. Disable Remote Differential Compression:

Step 1. Type Windows Features in the Search box and open Turn Windows Features On or Off.

Disable remote differential compression.

Step 2. Uncheck Remote Differential Compression box, click "OK". Then restart your PC to keep all the changes.

Uncheck Remove differential compression.

# 2. Turn off Thumbnail to speed up copying files in Windows:

Step 1. Open the File Explorer and click "View".

Step 2. Click "Option" and a new dialog Folder Option will open.

Step 3. Click View, check "Always show icons, never thumbnail", click "Apply" and "OK" to turn off the Thumbnail.

Turn off thumnail.

Method 3. Check and Delete Desktop.ini File

Mostly, Desktop.ini file is invisible and not very big. However, when a Desktop.ini file is very big, more than 100MB, it will slow down your device performance.

So the other way that you can try is to check and delete the Disktop.ini file:

Step 1. Open Windows File Explorer, go to the View Tab and click "Options".

Step 2. On Folder Options, go to the View tab.

Check "Show hidden files, folder, or drives" and uncheck "Hide protected operating system files", click "OK" to confirm.

Show big Desktop.ini file.

Step 3. After this, locate and check the Desktop.ini file. If it's very big more than 100MB, delete the file and restart your PC.

When you finish the process, you can retry to copy files to another storage device again on your Windows 10 PC.

Extra Tip: Restore Lost Files If File Copying Fails in Windows 10/11

If you lost files since 'Windows freezes on copying a file' or Windows 10 copying files failed, don't worry. Professional data recovery software provided by EaseUS software can effectively help you out with simple steps:

Step 1. Choose the file location to scan

Run EaseUS Data Recovery Wizard on your computer. Choose the drive where you lost files and click "Scan". If your lost files were on an external storage device, connect it to your computer firstly.

select the file location and click scan

Step 2. Scan the lost files

The software will start immediately a quick scan for deleted files, and later a deep scan will launch to scan more lost files all over the selected drive. After the scan, you can use the Filter to quickly filter a specific file type.

scan the lost files

Step 3. Preview and restore files

Double-click on a file allows for a full preview. Finally, select the desired files, click "Recover" and browse another safe location to save all the files at once.

recover lost files

To sum up, on this page, you've learned the solutions to resolve Windows 10 stuck or hangs while copy files with two quick fixes and three manual methods.

When you lost files due to copying file failure on Windows PC, deletion, formatting or other reasons, EaseUS Data Recovery Wizard is always ready to help and bring your files back.

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Updated by Cedric

Cedric Grantham is one of the senior editors of EaseUS who lives and works in Chengdu, China. He mainly writes articles about data recovery tutorials on PC and Mac and how-to tips for partition management. He always keeps an eye on new releases and likes various electronic products.

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Written by Tracy King

Tracy joined in EaseUS in 2013 and has been working with EaseUS content team for over 7 years. Being enthusiastic in computing and technology, she writes tech how-to articles and share technical solutions about Windows & Mac data recovery, file/system backup and recovery, partition management and iOS/Android data recovery.

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