How to Recover Skype Messages and How to Recover Deleted Skype Chat History

Jean updated on Dec 11, 2020 to File Recovery | How-to Articles

Where are Skype conversations stored? How to recover deleted Skype chat history and Skype messages? Read this article and follow the step by step guide to recover old or deleted Skype messages.

How to recover Skype messages or How to see old skype messages? Check the table below to see the tutorial outline.

Workable Solutions Step-by-step Troubleshooting
Fix 1. Recover Skype messages How to recover deleted Skype chat history? You can restore the lost Skype messages from the main.db file...Full steps
Fix 2. Recover old Skype messages As long as you have access to the Skype account and haven't deleted chat history, you can view old...Full steps
Fix 3. Export Skype chat history  Sign into your Skype account. Select the option to download Skype Conversations, Files, or both, then select...Full steps

Lost Skype Chat History in Windows 10

"Hello, I updated Windows 10 last month and have been having a lot of tech issues with Skype. The most serious problem is that I lost all my chat messages and history while Skype stops responding and keeps crashing over and over! I did a hard reset, and reinstalled Skype, but lost all the Skype chat history. I need those conversation messages. Can you tell me how to recover Skype messages and chat history on Windows 10?" 

Many users have been reporting the same issue that Skype crashes on Windows 10. Some are lucky to solve the problem in time without losing anything. However, many are not. Their chat history, video calls, messages are totally cleared out by unknown software crashing, freezing, not responding, or Windows not responding.

Facing this problem, experienced customers in Skype community advise to update Windows 10 to the latest version to check if the Skype still doesn't work properly, or you might need to install the latest drivers. What we are going to discuss here is how to recover Skype messages that are missing or lost due to various issues. 

how to recover deleted skype chat history

How to Recover Deleted Skype Messages and Chat History

You can retrieve deleted or lost Skype conversations from Skype database or from previous versions. 

1. Recover Skype Messages from main.db File

You can access the lost or deleted messages of Skype in the AppData folder on Windows computer. Skype logs, calls, messages, documents, videos, voicemails, file transfers, and other information are stored in a database file called main .db. When you remove messages in Skype, it hides those interactions from view but does not delete them from the program's database file. You can use Skyperious, SkypeLogView, or Skype Log Viewer to recover both chat history and Skype messages from the database file in your Windows computer.

To recover the removed or deleted Skype data, the ways below deserve a try. 

Step 1. Download and install Skyperious, SkypeLogView, or Skype Log Viewer to open and read the contents of Skype's database file.

Step 2. Launch the application you just installed and open the main.db file located in the following directory, where Skype messages are stored.


Step 3. Use the application's browser to locate the conversation that contains the messages you deleted.

how to recover deleted skype chat history

2. Retrieve Deleted Skype Messages from Previous Version 

You can try to recover Skype messages, chat history, and other sent or received items from previous versions if you have enabled Windows Backup before. If the backup feature is not activated, this method is useless. 

Step 1. Go to C:\Users\YourWindowsUsername\AppData\Roaming\Skype\YourSkypeUsername.

Step 2. Right click on the File > click on "Properties" > click on the "Previous versions" tab > Highlight the older version > clicked on "Restore".

how to recover deleted skype chat history

Bonus Tip: How to Recover Deleted Files on Windows 10

Most Skype users have successfully restored the lost data by following the guide, but some users will fail if the AppData folder in Windows computer is lost. At this time, don't worry; you can restore missing AppData folder by using EaseUS hard drive recovery software.  

This data recovery software allows you to:

  • Recover deleted files or formatted, inaccessible data in different data loss situations.
  • Recover photos, audio, music, and emails from any storage effectively, safely and completely.
  • Recover data from the recycle bin, hard drive, memory card, flash drive, digital camera, and camcorder.

Now, download EaseUS hard drive recovery tool to help you recover deleted Skype chat history. Try it anyhow, don't miss any chance to recover your lost data. 

Step 1. Is it a local hard drive disk or a removable storage device from which the files were deleted? Choose the exact file location and then click the "Scan" button to continue.

select a location and click scan

Step 2. Wait for the scan to completes. After the process, you can preview the found files and select what you need. There is no limit in number.

scan deleted files

Step 3. Now, click the "Recover" button to save the restored files to another location rather than the original one. Then, click "OK" to finish the recovery.

select files and click recover

How to Recover Old Skype Messages and History

Some of your old Skype conversations will no longer appear in the chat window after a certain point. But Skype doesn't actually delete these messages in this case. To be exact, as long as you still have access to the Skype account on which you had the conversation and haven't manually deleted your chat history, you can view and access your old messages in the ways below.

Step 1. Sign into your Skype account that has the chat history you want to view.

Step 2. Click the "Contacts" tab in the left section of Skype. Then, all of your Skype contacts will display.

Step 3. Find the contact with whom you wish to view the Skype messages. Open the contact.

Step 4. Look to the right side of the Skype screen. Above any current messages displayed from this contact, you see a list of options that says "Show messages from:" followed by a list of time periods.

Step 5. Choose the time period, which could be anything from "Yesterday" to "1 Year" to "Since Beginning." Then, look for and see the old chat history you need.

How to Export Skype Chat History Windows 10

In this section, you can learn how to export and download Skype chat history easily,

Step 1. Sign into your Skype account. 

Step 2. You can choose to download your Skype conversations only or export both conversations and file. Then select Submit request.

Step 3. When your request is complete, you'll receive a notification on Skype with a link to view or download your chat history. If you don't receive a notification on Skype, check the export page. A link to download your files will also appear there once they are available to download.

Step 4. Click the Download button to download your files.  

The downloaded Skype messages and files are saved in.tar format. You may need an additional application to open the .tar file and extract your Skype messages and conversations. To extract the exported .tar file on Windows 10 and view the Skype chat history, here are the detailed tutorials.


If you have lost or deleted your Skype history by accident, don't worry. You can recover Skype messages from the main.db file or restore deleted Skype chat history from previous versions. Besides, if you want to see old Skype messages or export Skype files and chat history, you can also get help on this page.

EaseUS Data Recovery Wizard can help you recover deleted Skype message by restoring the missing main.db file caused by hard drive formatted, human deleting, or other reasons. It still has a good reputation in repairing corrupted files on Windows 10, including fixing damaged videos, photos, Word, Excel, or other documents. 

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Frequently Asked Questions

1. Why choose EaseUS Data Recovery Wizard?

"EaseUS Data Recovery Wizard is the best we've seen. It's far from perfect, partly because today's advanced disk technology makes data-recovery more difficult than it was with the simpler technology of the past, but it's fast and efficient..."PCMag

"The first thing you'll notice about EaseUS Data Recovery Wizard Pro is that its interface is very clear and uncluttered, with only a small collection of self-explanatory controls. You won't find lots of extra options hidden in a system of hidden menus, either; what you see really is what you get."techradar

"Recover lost files, even after deleting a partition or formatting your drive."Macworld

2. Why cannot I recover 2GB data for free?

It is recommended to check the version installed is Free or Trial because they are different versions.

Trial has data preview function but cannot save any files, while the Free version enables to recover 2 GB files. The default free space is 500 MB and you may share the product on social media to get another 1.5 GB.

3. Why cannot the recovered files be opened?

A file is saved as 2 parts on the storage device: directory info (which is comprised by file name, time stamp and size info, etc.) and data content.

If the files with original file names and folder structures cannot be opened, one possible reason is the corrupted directory info. There is still a chance to recover the data content with the RAW Recovery method in our software.

4. Why isn't it suggested to recover the files back to the original drive?

The storage structure of the lost files would be altered or damaged by any changes on the drive. If you save the recovered files back to the same drive, the original data structures and data content would be corrupted or overwritten, which causes permanent data loss. So you should prepare another disk to save the files.

5. How can I check whether my data is recoverable or not before purchase?

The Free version helps you save 2GB files, so verify the recovery quality of our product before purchase.

6. How long does it take to scan the drive?

It strongly depends on the capacity of your hard drive and the performance of your computer. As reference,most drive recoveries can be completed in around 10 to 12 hours for a 1-TB healthy hard drive in general conditions.

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