How to Recover Skype Messages, Chat History in Windows

Jean updated on Feb 22, 2020 to File Recovery | How-to Articles


Your lost or deleted Skype messages and chat history can be found in the AppData folder in Windows computer. Here is how you can recover skype messages and chat history fast.

Workable Solutions Step-by-step Troubleshooting
Method 1. Recover Skype Database Download Skype viewer > Open the main .db file > Browse the Skype messages...Full steps
Method 2. Recover Skype Cache Data Download file recovery software > choose Skype drive to scan > Preview and recover...Full steps

Lost chat history after Skype crash in Windows 10, how to retrieve it? 

"Hello, I just updated to Windows 10 on my desktop and have been having a lot of tech issues with Skype 7.10. The most serious problem is this I lost all my chat messages and history while Skype stops responding and keeps crashing over and over! I did a hard reset, and reinstalled Skype, but lost all the historical record from my several very important friends. I'm really worried. Can you tell me how to recover Skype messages and chat history for Windows computer?"

Many users have been reporting the same issue that Skype crashes on Windows 10. Some are lucky to solve the problem in time without losing anything, however, many are not. Their chat history, video call, messages are totally cleared out by unknown software crashing, freezing, not responding or Windows not responding. Facing this problem, experienced customers in Skype community advise to update Windows 10 to the latest version to check if the problem persists, or you might need to install the latest drivers. But if want to recover lost messages and your chat history on Skype, you should try the following solutions. 

Check the video tutorial at first on how to recover Skype chat history and messages, then, read the comprehensive text guide for step-by-step details. 

How to Recover Deleted Skype Messages and Chat History in Windows

You can access the lost or deleted messages of Skype in the AppData folder on Windows computer. Skype logs, calls, messages, documents, videos, voicemails, file transfers and other information is stored in a database file, called main .db. When you remove messages in Skype, it hides those interactions from view but does not delete them from the program's database file. You can use Skyperious, SkypeLogView or Skype Log Viewer to recover both chat history and Skype messages from the database file in your Windows computer.

To recover the removed or deleted Skype data, the ways below deserve a try. 

Step 1. Download and install Skyperious, SkypeLogView or Skype Log Viewer to open and read the contents of Skype's database file.

Step 2. Launch the application you just installed and open the main.db file located in the following directory:


Step 3. Use the application's browser to locate the conversation that contains the messages you deleted.

how to recover deleted skype chat history

Or you can try to recover Skype messages, chat history and other sent or received items by:

Step 1. Go to C:\Users\YourWindowsUsername\AppData\Roaming\Skype\YourSkypeUsername.

Step 2. Right click on the File > click on "Properties" > click on the "Previous versions" tab > Highlight the older version > clicked on "Restore".

how to recover deleted skype chat history

Most of Skype users have successfully restored the lost data by following the guide, but some users will fail if the AppData folder in Windows computer is lost. At this time, don't worry, you can restore missing AppData folder by using EaseUS hard drive recovery software. Other troubles such as how to recover deleted files from the hard drive can also be solved by this tool. Try it anyhow, don't miss any chance to recover your lost data. 

recover skype videos

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Frequently Asked Questions

1. Why choose EaseUS Data Recovery Wizard?

"EaseUS Data Recovery Wizard is the best we've seen. It's far from perfect, partly because today's advanced disk technology makes data-recovery more difficult than it was with the simpler technology of the past, but it's fast and efficient..."PCMag

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"Recover lost files, even after deleting a partition or formatting your drive."Macworld

2. Why cannot I recover 2GB data for free?

It is recommended to check the version installed is Free or Trial because they are different versions.

Trial has data preview function but cannot save any files, while the Free version enables to recover 2 GB files. The default free space is 500 MB and you may share the product on social media to get another 1.5 GB.

3. Why cannot the recovered files be opened?

A file is saved as 2 parts on the storage device: directory info (which is comprised by file name, time stamp and size info, etc.) and data content.

If the files with original file names and folder structures cannot be opened, one possible reason is the corrupted directory info. There is still a chance to recover the data content with the RAW Recovery method in our software.

4. Why isn't it suggested to recover the files back to the original drive?

The storage structure of the lost files would be altered or damaged by any changes on the drive. If you save the recovered files back to the same drive, the original data structures and data content would be corrupted or overwritten, which causes permanent data loss. So you should prepare another disk to save the files.

5. How can I check whether my data is recoverable or not before purchase?

The Free version helps you save 2GB files to better verify the recovery quality of our product before purchase.

6. How long does it take to scan the drive?

It strongly depends on the capacity of your hard drive and the performance of your computer. As reference,most drive recoveries can be completed in around 10 to 12 hours for a 1-TB healthy hard drive in general conditions.

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