How to Recover 0 Byte Word Document in Windows 10/8/7

Jean updated on Nov 05, 2020 to File Recovery | How-to Articles

When you're facing a Word document of which the property shows 0 bytes in size, don't worry. Read solutions on this page and follow to resolve Microsoft Word .doc, .docx file shows 0 bytes after saving and recover 0 byte Word files in Windows 10/8.1/8/7.

Quick Navigation: 4 Solutions to Fix Word Document Shows 0 Bytes

In this post, we have gathered six useful solutions to fix 0 bytes error. Whenever you are bothered by a Word document showing 0 bytes, you can follow these solutions to fix this error.

Workable Solutions Step-by-step Troubleshooting
Fix 1. Use Anti-virus Software Right-click on the Avast orange icon in the Windows system tray and open Avast UI...Full steps
Fix 2. Run CHKDSK Press the Windows key and type cmd. Right-click "Command Prompt"...Full steps
Fix 3. Run CHKDSK Alternative Download EaseUS Tools M for Free and install it. Open the software and select...Full steps
Fix 4. Show Hidden Files In Windows 10/8/7, press Windows + E to bring up the Windows Explorer...Full steps

Why Is My Word Document Saving as Zero Bytes

"Saved a Word document before forcing a restart of my laptop. Strange enough because now it is not opening with an error, and the doc file size is 0 bytes. How do Word files become empty after being saved properly? How to get my document back? It has essential data that I can't afford to lose."

recover 0 byte Word document

It's rare to see an empty Word document showing 0 bytes even with data pages on it. Nevertheless, many people still find themselves being stuck in a 0-byte Word doc or Docx file. How did it come? Generally, when you're facing a Word document where the property shows 0 bytes in size, you should know that it is not a good sign because a 0-byte file often points to a corrupt or damaged file or a bad sector hard drive or flash drive. Your contents have been wiped out.

Part 1. How to Recover 0 Byte Word Documents in Windows 10/8/7

Before you are going to fix the Word file saving as 0 bytes error, recover the Word document as soon as possible. There are times that you may delete your Word files accidentally with the fixes. So, retrieve your Word document in advance. There are two ways to restore DOC files, using software, or using the manual solution.

  1. 1. Recover 0 Byte Word Document with Data Recovery Software
  2. 2. Restore DOC Files in Windows 10/8/7 Manually

1 - Recover 0 Byte Word Document with Data Recovery Software

If you happen to lost Word document, do not hesitate to download EaseUS Data Recovery Wizard on your PC. It's good at scanning and recovering all types of files that you accidentally deleted.

  • Recover deleted, formatted, and inaccessible data in different data loss situations.
  • Recover photos, audio, music, and emails from any storage effectively, safely, and completely.
  • Recover data from the recycle bin, hard drive, memory card, flash drive, digital camera, and camcorder.

Simple steps to retrieve Word documents:

Step 1. Choose the Word file location.

Do you know where you lost Word files? Choose the hard disk drive or a specific folder and click the San button. If it's on a USB flash drive or SD card, take one more step to connect it to your computer.

select a location and click scan

Step 2. Scan all lost data.

The software will start immediately scanning all lost data on the selected drive, and you'll see more and more data showing up in the scan results. After the scan, use the quickest way to the wanted Word documents by choosing "Documents" from the drop-down list in "Filter". 

scan word files

Step 3. Select Word files and recover.

You're allowed to preview a Word file if you have Microsoft Word application installed on your computer. Finally, select the desired documents and click "Recover".

select word documents and recover

2 - How to Restore DOC Files in Windows 10/8/7 Manually

Another way to get back Word Documents is by using the temporary files. The chances are small but still worth a try. Follow the steps below:

For Word 2010 - 2019

Step 1. Open the Word program, and click "File" > "Options". In the left navigation pane, click "Save". Copy the AutoRecover file location path and paste it into File Explorer.

Step 2. Go to the File Explorer, find the unsaved document, and copy the .asd file.

Step 3. Go to your Word app, click "File" > "Open" > "Recover Unsaved Documents" at the bottom.

Step 4. Paste the copied .asd file into the File Name box popping up. Open the Word file recover it.

how to recover 0 byte Word document

Office under 2010

While for other Office editions, the path is different. Find the temp files by navigating to:

  1. 1. C:\ Documents and Settings\\Application Data\Microsoft\Word
  2. 2. C:\ Documents and Settings\\Local Settings\Temp

Locate files like ~wrdxxxx.tmp, ~wrfxxxx.tmp, ~wraxxxx.tmp and open it in a notepad, and then save. After data recovery, follow the solutions below to fix the Word document saved as 0 bytes. Usually, the Word document showing as 0 bytes are caused by these reasons:

  • Virus infection
  • Application failure
  • System crash or bad sectors
  • Files are hidden

Part 2. How to Fix Zero Bytes Word Document Error 

According to these common causes, you can remove the 0KB error now. 

  1. Solution 1. Remove 0KB Virus with Anti-virus Software
  2. Solution 2. Run CHKDSK to Resolve Disk Errors
  3. Solution 3. Run CHKDSK Alternative
  4. Solution 4. Show Hidden Files

Solution 1. Remove 0KB Virus with Anti-virus Software

The easiest way to remove viruses is by using anti-software. There are lots of antivirus software that can help you get rid of the 0KB virus. Here is the way to remove the virus with Avast.

Step 1. Right-click on the Avast orange icon in the Windows system tray and open Avast UI

Step 2. Go to "Protection" > "Virus Scans".

Step 3. Click "RUN SMART SCAN " and the scanning process starts. 

fix 0 byte Word document by anti-software

After the scan completes, Avast displays all found issues. You can resolve the problems directly on the results screen or configure each Virus Scan to resolve detection issues automatically.

Solution 2. Run CHKDSK to Resolve Disk Errors

If you have a disk error or bad sector error, you can try this method to fix Word file 0 bytes error.

Step 1. Press the Windows key and type cmd.

Step 2. Right-click "Command Prompt" and choose "Run as administrator".

Step 3. Enter the following command:

Click to copy

run chkdsk to fix 0 byte Word document

Solution 3. Check and Repair Errors Using CHKDSK Alternative

If you don't have any technical know-how and want to minimize data risks, using third-party software could be a better choice. The Command line is suitable for computer professionals since wrong commands can cause severe problems. Therefore, we strongly recommend you try an automatic command line alternative.

EaseUS Tools M is a practical computer fixing tool that is safe and light-weighted. It's a perfect alternative to CHKDSK command. Use this one-click tool to solve your computer issues.

To fix file system error or disk error:

Step 1: DOWNLOAD EaseUS Tools M for Free and install it.

Step 2: Open the software and select the "File showing" option. 

Step 3: Choose the drive and wait for repairing. After the operation completes, click the "View" button to check the drive. 

select the drive and check off file system error

Solution 4. Show Hidden Files to Fix 0 Byte Word Document

There are times that your Word files get hidden and replaced by the 0-byte file. You can try the steps below to show hidden files.

Step 1. In Windows 10/8/7, press Windows + E to bring up the Windows Explorer.

Step 2. In the Folder Options or File Explorer Options window, click the "View" tab, under Hidden files and folders, click the "Show hidden files, folders, and drives" option.

Step 3. Then click "Apply > OK". You'll see the files of the drive.

how to fix Word document shows 0 bytes by showing hidden files


A zero-byte file is never a good sign and often points to a corrupt or damaged file or a bad sector on your hard drive or flash drive. By default, these causes mean that the contents of the zero-byte document are wiped out. But you needn't worry, the solutions above can solve your problem perfectly. Never hesitate to turn to EaseUS data recovery software for help.

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Frequently Asked Questions

1. Why choose EaseUS Data Recovery Wizard?

"EaseUS Data Recovery Wizard is the best we've seen. It's far from perfect, partly because today's advanced disk technology makes data-recovery more difficult than it was with the simpler technology of the past, but it's fast and efficient..."PCMag

"The first thing you'll notice about EaseUS Data Recovery Wizard Pro is that its interface is very clear and uncluttered, with only a small collection of self-explanatory controls. You won't find lots of extra options hidden in a system of hidden menus, either; what you see really is what you get."techradar

"Recover lost files, even after deleting a partition or formatting your drive."Macworld

2. Why cannot I recover 2GB data for free?

It is recommended to check the version installed is Free or Trial because they are different versions.

Trial has data preview function but cannot save any files, while the Free version enables to recover 2 GB files. The default free space is 500 MB and you may share the product on social media to get another 1.5 GB.

3. Why cannot the recovered files be opened?

A file is saved as 2 parts on the storage device: directory info (which is comprised by file name, time stamp and size info, etc.) and data content.

If the files with original file names and folder structures cannot be opened, one possible reason is the corrupted directory info. There is still a chance to recover the data content with the RAW Recovery method in our software.

4. Why isn't it suggested to recover the files back to the original drive?

The storage structure of the lost files would be altered or damaged by any changes on the drive. If you save the recovered files back to the same drive, the original data structures and data content would be corrupted or overwritten, which causes permanent data loss. So you should prepare another disk to save the files.

5. How can I check whether my data is recoverable or not before purchase?

The Free version helps you save 2GB files, so verify the recovery quality of our product before purchase.

6. How long does it take to scan the drive?

It strongly depends on the capacity of your hard drive and the performance of your computer. As reference,most drive recoveries can be completed in around 10 to 12 hours for a 1-TB healthy hard drive in general conditions.

About Data Recovery Wizard

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