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How to Recover 0 Byte Word Document in Windows 10/8/7

Why does my word document say zero bytes? How to recover a 0-byte word document in Windows10, 8, 7? Read carefully to resolve Microsoft Word .doc, .docx file shows 0 bytes after saving and restore 0 byte Word files with EaseUS data recovery software.

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Table of Contents

Quick Navigation: 4 Solutions to Fix Word Document Shows 0 Bytes

In this post, we have gathered six useful solutions to fix 0 bytes error. Whenever you are bothered by a Word document showing 0 bytes, you can follow these solutions to fix this error.

Workable Solutions Step-by-step Troubleshooting
Fix 1. Use Anti-virus Software Right-click on the Avast orange icon in the Windows system tray and open Avast UI...Full steps
Fix 2. Run CHKDSK Press the Windows key and type cmd. Right-click "Command Prompt"...Full steps
Fix 3. Run CHKDSK Alternative Download EaseUS CleanGenius for Free and install it. Open the software and select...Full steps
Fix 4. Show Hidden Files In Windows 10/8/7, press Windows + E to bring up the Windows Explorer...Full steps

Why Is My Word Document Saving as Zero Bytes

"Saved a Word document before forcing a restart of my laptop. Strange enough because now it is not opening with an error, and the doc file size is 0 bytes. How do Word files become empty after being saved properly? How to get my document back? It has essential data that I can't afford to lose."

recover 0 byte Word document

It's rare to see an empty Word document showing 0 bytes even with data pages on it. Nevertheless, many people still find themselves being stuck in a 0-byte Word doc or Docx file. How did it come? Generally, when you're facing a Word document where the property shows 0 bytes in size, you should know that it is not a good sign because a 0-byte file often points vto a corrupt or damaged file or a bad sector hard drive or flash drive. Your contents have been wiped out.

Part 1. How to Recover 0 Byte Word Documents in Windows 10/8/7

Before you are going to fix the Word file saving as 0 bytes error, recover the Word document as soon as possible. There are times that you may delete your Word files accidentally with the fixes. So, retrieve your Word document in advance. There are two ways to restore DOC files, using software, or using the manual solution.

  1. 1. Recover 0 Byte Word Document with Data Recovery Software
  2. 2. Restore DOC Files in Windows 10/8/7 Manually

1 - Recover 0 Byte Word Document with Data Recovery Software

If you happen to lost Word document, do not hesitate to download EaseUS Data Recovery Wizard on your PC. It's good at scanning and recovering all types of files that you accidentally deleted.

  • Recover deleted, formatted, and inaccessible data in different data loss situations.
  • Recover photos, audio, music, and emails from any storage effectively, safely, and completely.
  • Recover files from the recycle bin, hard drive, memory card, flash drive, digital camera, and camcorder.

Simple steps to retrieve Word documents:

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Step 1. Choose the Word file location

Choose the drive or a specific folder and click the "Scan" button.

select a location and click scan

Step 2. Locate your Word files

The software will start immediately scanning all lost data on the selected drive. After the scan, click the "Documents" option in the left panel. Choose "Word" from the category bar. Then, click "Preview".

scan word files

Step 3. Recover Word files

After previewing the lost Word files, select the desired Word files and click "Recover". Then, select a folder to store the Word files.

select word documents and recover

2 - How to Restore DOC Files in Windows 10/8/7 Manually

Another way to get back Word Documents is by using the temporary files. The chances are small but still worth a try. Follow the steps below:

For Word 2010 - 2019

Step 1. Open the Word program, and click "File" > "Options". In the left navigation pane, click "Save". Copy the AutoRecover file location path and paste it into File Explorer.

Step 2. Go to the File Explorer, find the unsaved document, and copy the .asd file.

Step 3. Go to your Word app, click "File" > "Open" > "Recover Unsaved Documents" at the bottom.

Step 4. Paste the copied .asd file into the File Name box popping up. Open the Word file recover it.

how to recover 0 byte Word document

Office under 2010

While for other Office editions, the path is different. Find the temp files by navigating to:

  1. 1. C:\ Documents and Settings\Application Data\Microsoft\Word
  2. 2. C:\ Documents and Settings\Local Settings\Temp

Locate files like ~wrdxxxx.tmp, ~wrfxxxx.tmp, ~wraxxxx.tmp and open it in a notepad, and then save. After data recovery, follow the solutions below to fix the Word document saved as 0 bytes. Usually, the Word document showing as 0 bytes are caused by these reasons:

  • Virus infection
  • Application failure
  • System crash or bad sectors
  • Files are hidden

Part 2. How to Fix Zero Bytes Word Document Error 

According to these common causes, you can remove the 0KB error now. 

  1. Solution 1. Remove 0KB Virus with Anti-virus Software
  2. Solution 2. Run CHKDSK to Resolve Disk Errors
  3. Solution 3. Run CHKDSK Alternative
  4. Solution 4. Show Hidden Files

Solution 1. Remove 0KB Virus with Anti-virus Software

The easiest way to remove viruses is by using anti-software. There are lots of antivirus software that can help you get rid of the 0KB virus. Here is the way to remove the virus with Avast.

Step 1. Right-click on the Avast orange icon in the Windows system tray and open Avast UI

Step 2. Go to "Protection" > "Virus Scans".

Step 3. Click "RUN SMART SCAN " and the scanning process starts. 

fix 0 byte Word document by anti-software

After the scan completes, Avast displays all found issues. You can resolve the problems directly on the results screen or configure each Virus Scan to resolve detection issues automatically.

Solution 2. Run CHKDSK to Resolve Disk Errors

If you have a disk error or bad sector error, you can try this method to fix Word file 0 bytes error.

Step 1. Press the Windows key and type cmd.

Step 2. Right-click "Command Prompt" and choose "Run as administrator".

Step 3. Enter the following command: chkdsk E: /f /r /x

run chkdsk to fix 0 byte Word document

Solution 3. Check and Repair Errors Using CHKDSK Alternative

If command line is not your ideal choice, you can apply this command-line alternative tool - EaseUS CleanGenius. Use this one-click tool to fix the file system error on your hard drive.

Step 1. Download EaseUS CleanGenius on your computer for free.

Step 2. Run the software. Click "Optimization" on the left panel, and then choose "File Showing" . 

select the file showing option

Step 3. Go to "Choose drive" and select the drive with a file system error. Check the "Check and fix file system error" option and click "Execute".

fix file system

Step 4. Wait the EaseUS CleanGenius completes the repairing process. After that, click the "here" to view the result.

fix file system

Solution 4. Show Hidden Files to Fix 0 Byte Word Document

There are times that your Word files get hidden and replaced by the 0-byte file. You can try the steps below to show hidden files.

Step 1. In Windows 10/8/7, press Windows + E to bring up the Windows Explorer.

Step 2. In the Folder Options or File Explorer Options window, click the "View" tab, under Hidden files and folders, click the "Show hidden files, folders, and drives" option.

Step 3. Then click "Apply > OK". You'll see the files of the drive.

how to fix Word document shows 0 bytes by showing hidden files


A zero-byte file is never a good sign and often points to a corrupt or damaged file or a bad sector on your hard drive or flash drive. By default, these causes mean that the contents of the zero-byte document are wiped out. But you needn't worry, the solutions above can solve your problem perfectly. Never hesitate to turn to EaseUS EaseUS Data Recovery Wizard for help.

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Updated by Cedric

Cedric Grantham is one of the senior editors and data recovery specialists of EaseUS who lives and works in Chengdu, China. He mainly writes articles and how-to tips about data recovery tutorials on PC and Mac. He has handled 10,000+ data recovery cases and is mainly good at data recovery of NTFS, FAT (FAT32 and ExFAT) file systems, and RAID structure reorganization of RAID 0, 5, and 10.

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Written by Jean

Jean has been working as a professional website editor for quite a long time. Her articles focus on topics of computer backup, data security tips, data recovery, and disk partitioning. Also, she writes many guides and tutorials on PC hardware & software troubleshooting. She keeps two lovely parrots and likes making vlogs of pets. With experience in video recording and video editing, she starts writing blogs on multimedia topics now.

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