How to Recover Data from Corrupted or Scratched CD/DVD

Jean updated on Oct 15, 2020 to Storage Media Recovery | How-to Articles

When your CD or DVD fails to show up in your DVD player or computer, it's probably corrupted. Scratches is one of the top causes that makes the CD or DVD unreadable. Apply CD recovery software with manual repair methods on this page to recover data from your corrupted or scratched CD/DVD as soon as possible.

How to Recover Data from Corrupted or Scratched CD/DVD Disc

With more portable and powerful storage drives coming out, the number of CD/DVD disc users is decreasing. However, a certain number of people are still using the CD or DVD disc to store favorite music, videos, recordings, or other audio files. 

Since the CDs or DVDs are vulnerable get scratched, corrupted, or damaged. In the end, you can no longer access the saved data. 

Therefore, is it possible to rescue data on a scratched or corrupted CD or DVD? Given that your CD or DVD is corrupted or scratched, we have found several reliable CD recovery solutions to help repair corrupted or scratched disc and recover files as soon as possible. Read on to get the details.

Manually Check Corrupted or Scratched CD/DVD

Before you start repairing the DVD or CD disc which is not working in a DVD player or computer, here is a manual check process that we need you to follow through first. By doing so, you'll learn the exact problem of your disc and you may even possibly get the data back:

  • Step 1: Clear covered dust on the CD or DVD disc with a jewelry cloth.
  • Clear dust on CD, DVD.
  • Step 2: Re-insert the CD or DVD to the DVD player or computer CD-ROM, check if the disc is accessible.
  • If yes, congratulations. And we suggest you create a folder on PC and copy the saved data from CD/DVD to the folder.
  • If not, move on the next step.
  • Step 3: Check the surface of unreadable or scratched CD or DVD, determine the repair method that you'll need.
  • Check CD, DVD problem.
  • If the surface of your CD or DVD is as smooth as the first image, you can turn to professional CD recovery software for help.
  • If your CD or DVD disc is covered by scratches as shown in image 2 and 3, you'll need to use a manual method to repair the scratches and then restore the data.
  • Note that if your disc is fully covered by deep scratches as shown in image 3, you are at a high risk of being unable to restore the saved data. 

Solution 1. Apply Best CD/DVD Data Recovery Software for Help

Applies to: corrupted or lightly scratched CD/DVD that can be detected but not accessible on PC

When CD or DVD discs becomes inaccessible or unreadable, usually, professional CD or DVD data recovery software can scan and restore the disk data with ease. 

Here is a list of CD/DVD recovery software that you can apply to restore the inaccessible CD/DVD data:

1. CD Recovery Toolbox

This software has a free version which enables you to scan CD or DVD to find and restore data and files. You can simply search it online and download if for help.

CD  recovery toolbox.

2. Roadkil's Unstoppable Copier

This is a similar software as CD Recovery Toolbox, which supports to scan and restore data from corrupted or scratched discs. 

Roadkil's Unstoppable Copier.

You can also search for CD or DVD recovery software online to find a better solution. 

Solution 2. Manually Repair Scratched CD or DVD

Applies to: corrupted CD or DVD that is covered by light or deep scratches

There is a widely used manual way for repairing scratches on CD or DVD disc, which is to wax or polish the discs. And here is how to do it:

  • Step 1: Prepare a tube of toothpaste, Vaseline or liquid car wax or Scratch Out.
  • Prepare to polish CD, DVD.
  • Step 2: Cover a thin layer of toothpaste, Vaseline or Scratch Out on the scratched CD/DVD.
  • Cover CD, DVD with a layer of toothpaste.
  • Step 3: Wipe disc in a radial motion: inside - outside with a clean and soft lint-free cloth.
  • Polish CD, DVD.
  • Step 4: Test the disc, inserting it back to your computer to see if it's accessible.
  • If yes, congratulations. To protect the valuable data, we suggest you create a new folder on PC and copy data to the folder immediately.
  • If not, don't worry. Go back to Solution 1 and apply the recommended software to recover data from the CD or DVD.

Extra Tip: 3-Step Recovery of Saved CD/DVD Videos, Images on PC

If you have saved the CD or DVD videos, images on PC but lost them by careless operation, the last chance to get back your data is to use professional data recovery software and scan the same drive where you used to save CD or DVD copies. And all you need is to download EaseUS hard drive recovery software to recover files in 3 steps.

You can only use the software to recover files on the drive which was used to save CD or DVD copies or folder. It does not support recovery on CD/DVD directly.

Step 1. Select and scan hard drive.

On EaseUS Data Recovery Wizard, select the drive where you lose your data and click "Scan". Wait patiently until this program finishes the scanning, it will find all your lost data on the drive.

select and scan the hard drive

Step 2. Find and preview found files on the selected drive.

Check "Deleted Files", "Lost Files" or use "Filter", "Search" to find the lost files on the selected hard drive. You can double-click to open and check the found files.

Preview lost hard drive data

Step 3. Recover and save lost hard drive data.

Select all found lost hard drive files, click "Recover" and browse another secure location to save them. Click "OK" to confirm and finish the recovery process.

recover data from hard drive

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Frequently Asked Questions

1. Why choose EaseUS Data Recovery Wizard?

"EaseUS Data Recovery Wizard is the best we've seen. It's far from perfect, partly because today's advanced disk technology makes data-recovery more difficult than it was with the simpler technology of the past, but it's fast and efficient..."PCMag

"The first thing you'll notice about EaseUS Data Recovery Wizard Pro is that its interface is very clear and uncluttered, with only a small collection of self-explanatory controls. You won't find lots of extra options hidden in a system of hidden menus, either; what you see really is what you get."techradar

"Recover lost files, even after deleting a partition or formatting your drive."Macworld

2. Why cannot I recover 2GB data for free?

It is recommended to check the version installed is Free or Trial because they are different versions.

Trial has data preview function but cannot save any files, while the Free version enables to recover 2 GB files. The default free space is 500 MB and you may share the product on social media to get another 1.5 GB.

3. Why cannot the recovered files be opened?

A file is saved as 2 parts on the storage device: directory info (which is comprised by file name, time stamp and size info, etc.) and data content.

If the files with original file names and folder structures cannot be opened, one possible reason is the corrupted directory info. There is still a chance to recover the data content with the RAW Recovery method in our software.

4. Why isn't it suggested to recover the files back to the original drive?

The storage structure of the lost files would be altered or damaged by any changes on the drive. If you save the recovered files back to the same drive, the original data structures and data content would be corrupted or overwritten, which causes permanent data loss. So you should prepare another disk to save the files.

5. How can I check whether my data is recoverable or not before purchase?

The Free version helps you save 2GB files, so verify the recovery quality of our product before purchase.

6. How long does it take to scan the drive?

It strongly depends on the capacity of your hard drive and the performance of your computer. As reference,most drive recoveries can be completed in around 10 to 12 hours for a 1-TB healthy hard drive in general conditions.

About Data Recovery Wizard

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