How to Recover Accidentally Cleared Media Storage on Android

Jean updated on Jan 03, 2019 to Resource | How-to Articles


Accidentally cleared media storage app on Android and lost all ringtones, notification tones as well as many of the media files? Do not despair. Follow the advice in this page, so you can easily settle the problem and recover deleted media storage files from Android phone or tablet with the least efforts.

Accidentally cleared media storage app

"I pressed 'clear data' on the media storage app in my Android phone. To my huge surprise, it removed all standard tones, ie ringtones, notifications, and alarm tones... and many of the media files were gone, either. If you know a fix for how to recover deleted media storage app data, please tell me in time. Thanks."

accidentally cleared media storage data

What's media storage Android? What will you lose by clearing media storage data

Media files in the Android phone usually contain songs, photos, and videos. By going to settings--> apps-->media storage, in the app info interface, you have multiple options to manage the media storage, such as "force stop", "disable", "clear data" and "clear cache". 

These buttons are very useful in some certain circumstances. For example, when media storage app drains your phone's battery, you can disable it; when 'unfortunately app has stopped' error occurs, you can try to force stop it; or when your phone's memory is filling up and run out of space, will you immediately press "clear data" or "clear cache" on it?

It's no problem by clearing data in the media storage app, but you'll soon find out the media app does not show any files, including songs, music, pictures, ringtones, etc. Do not despair when you clear data in media storage app intentionally or accidentally that results in unwanted data loss, here are some ways you can try to fix the problem and bring everything back.

How to Recover Deleted Media Storage Data on Android?

STEP 1. Restart your Android device

If you're trying to get back all the sounds, simply restart your phone and this will bring all ringtones and gallery pictures back. It's a matter of the Android OS restoring metadata during the restart.

STEP 2. Sync cleared data on your Google account

Tap on settings-->applications-->accounts-->Google account, uncheck the boxes for sync and check the boxes again. In this way, the cleared data is synced again and reappears in the media storage.

STEP 3. Find cleared data in lost.dir folder

If reboot your Android device does not help you find lost data files back, you can try to locate lost.dir folder and look for the lost files there.

STEP 4. Download Android data recovery software

Still, none of the methods above finds your lost media files? It's time to apply the best Android data recovery software to recover deleted files from media storage.

For a non-rooted Android

1) Download and install EaseUS free data recovery software on a Windows PC.

2) Connect your phone to the PC using a USB cable.

3) Make sure you mount the phone in the USB disk mode(the default mode on Android nowadays mounts the phone in MTP/PTP mode).

4) Launch EaseUS Data Recovery Wizard. Select the disk drive that represents your Android phone. Click the "Scan" button.

5) Wait patiently until the scan finishes. Select the target files and click "Recover" button.

recover lost files with easeus

For a rooted Android

1) Download and install EaseUS MobiSaver for Android on a Windows PC.

2) Connect your Android device to the computer with a USB cable.

3) Run EaseUS MobiSaver for Android and click "Start" button.

connect android phone to computer and start to recover deleted files from media storage

4) Scan Android to find all lost data files.

scan the lost files from media storage app on Android

5) Browse the files in the categories of Gallery, videos, audio and more, and click "Recover" button to get them all back.

click recover button to recover deleted files from media storage app on Android


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Frequently Asked Qusetions

1. Why cannot I recover 2GB data for free?

It is recommended to check the version installed is Free or Trial because they are different versions.

Trial has data preview function but cannot save any files, while the Free version enables to recover 2 GB files. The default free space is 500 MB and you may share the product on social media to get another 1.5 GB.

2. Why cannot the recovered files be opened?

A file is saved as 2 parts on the storage device: directory info (which is comprised by file name, time stamp and size info, etc.) and data content.

If the files with original file names and folder structures cannot be opened, one possible reason is the corrupted directory info. There is still a chance to recover the data content with the RAW Recovery method in our software.

3. Why isn't it suggested to recover the files back to the original drive?

The storage structure of the lost files would be altered or damaged by any changes on the drive. If you save the recovered files back to the same drive, the original data structures and data content would be corrupted or overwritten, which causes permanent data loss. So you should prepare another disk to save the files.

4. How can I check whether my data is recoverable or not before purchase?

The Free version helps you save 2GB files to better verify the recovery quality of our product before purchase.

5. How long does it take to scan the drive?

It strongly depends on the capacity of your hard drive and the performance of your computer. As reference,most drive recoveries can be completed in around 10 to 12 hours for a 1-TB healthy hard drive in general conditions.

About Data Recovery Wizard

It's super easy to recover 250+ types of files after deletion, disk formatting and virus infection. Click the links and compare the difference of each version.