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How to Fix Recuva Deep Scan Stuck or Frozen

Recuva deep scan stuck or frozen is troubling many users. Learn how to fix Recuva deep scan stuck and not working within minutes.

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Table of Contents

Issue: Recuva Deep Scan Stuck

Some Recuva users are saying that running Recuva deep scan on a hard disk, USB flash drive or a memory card sometimes gets stuck or frozen. It does not complete when goes to 0%, 16%, 25% or even 100%. According to a user of Recuva from forum.piriform.com:

"I am running Recuva deep scan on an external hard drive of about 600GB. After running for an hour or so, it finds tens of thousands of files but still says that the scan is 0% complete and that it won't be finished until 8 days from now...How long does Recuva deep scan take? I am thinking that the Recuva deep scan is stuck."

Recuva, as one of the best data recovery software for Windows, is the choice of many users who have suffered data loss on their storage devices like hard drives, USB flash drives, SD cards, digital cameras, and more. Like any other existing program, Recuva is also at the risk of being stuck or frozen while running, especially when performing a deep scan. 

What Is Recuva Deep Scan

A deep scan, sometimes called full scan, is a feature on almost all data recovery software, not existing exclusively on Recuva. Another feature that generally appears together with the deep scan is called "quick scan". For a better understanding of the concept, I will explain both.

  • A quick scan is the simplest way to search for files on the selected drive because it only looks for deleted files only by searching for entries that are marked as deleted.
  • A deep scan contains the quick scan phase and the process of searching for lost files in the unallocated cluster by their headers and footer. Simply speaking, a deep scan can find more files, including existing files, RAW files (files without specific name or path), and more.

Given that, if users fail to find their wanted files after a quick scan, they will switch to a deep scan instead.

How Long Does Recuva Deep Scan Take

There is no specific answer to the question "How long does Recuva deep scan take?" Why? The time a deep scan will take varies according to the size of the select partition/disk, the amount of the files stored, and the hard drive condition. Therefore, it's actually common for a deep scan to take hours on a large disk, and, in some extreme cases, it may take days for the data recovery software to complete the scanning.

Why Is Recuva Deep Scan Stuck

If you are scanning a large disk with lots of files, you can consider waiting for a longer time since hours of scanning is normal in such a case. To check whether Recuva is running properly, go to Task Manager and check the values of "CPU", "Memory", and "Disk". If these values are changing, Recuva is working, not stuck. 

While if Recuva deep scan takes an unusually long time, still stuck at stage 1 after hours, or you are sure it's stuck, it may suggest that the software is stuck due to overload or there are some issues with the disk or partition, e.g. bad sectors.

How to Fix Recuva Deep Scan Stuck

Based on the possible causes, there are three solutions for you to fix the Recuva deep scan stuck issue.

Method 1. Force Quit Recuva and Reconnect the Hard Drive

Refreshing the software is the easiest way to fix the stuck issue.

Step 1. Right-click any space on the taskbar and choose "Task Manager".

Step 2. Click "Recuva" > "End task".

Step 3. Reconnect the device you attempt to scan and make sure Windows can recognize the device. (If the hard drive is not recognized, fix the problem first.)

Step 4. Launch Piriform Recuva and reinitiate the deep scan.

Method 2. Fix the Disk Corruption and Restart Deep Scan

The bad sectors on a disk will inevitably slow down the deep scan. The more the bad sectors on the disk, the slower the deep scan will be. Thus, repair the bad sectors and then scan the disk will speed up the scanning process accordingly.

However, there are two types of bad sectors, logical bad sectors and physical bad sectors. The former can be repaired using utilities like chkdsk. The latter, unfortunately, can only be blocked using some third-party software.

Method 3. Choose Recuva Alternative

The last working solution is to apply the Recuva alternative, the EaseUS Data Recovery Wizard - EaseUS Data Recovery Wizard. EaseUS data recovery software outranks its equivalents in scanning speed, recovery quality, and success rate. Here is the result of five popular data recovery tools scanning the same disk on the editor's computer.

Product Name Recover My Files Recuva Disk Drill Stellar Data Recovery EaseUS Data Recovery Wizard
Scanning Time 1h > 1h > 1h 37min 27min
Files Found 321,297 files 111,213 files 2,254 files 414,170 files 784,741 files
File Size 13.80GB no size shown 1.92GB 19.84GB 38.53GB

As you can see, EaseUS Data Recovery Wizard takes the least time to finish the deep scan and finds the most files. Isn't it a good alternative when Recuva deep scan is stuck or frozen?

When you select a drive to scan is EaseUS Data Recovery Wizard, it will start a quick scan first and then initiate the deep scan automatically. Unlike Recuva, you can recover files during the scanning process whenever you want with EaseUS software. Besides, you can stop the deep scanning anytime.

Three Steps to recover files:

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Step 1. Run EaseUS Data Recovery Wizard on your computer. Choose the drive where you lost files and click "Scan". If your lost files were on an external storage device, connect it to your computer firstly.

select a location to scan

Step 2. The software will quickly scan the deleted files immediately, and then automatically perform a deep scan to find more lost files. After the scan is completed, you can use "Filter" to quickly filter specific file types.

Choose files to recover

Step 3. Click the "Preview" button or double-click on a file for a full preview. Finally, select the desired files, click "Recover" and choose another safe location to save all the files at once.

Recover lost data

If EaseUS Data Recovery Wizard also is stuck during the deep scan, you can follow the related guide to fix the problem or contact our support team ([email protected]) for help.

The Bottom Line

When Recuva deep scan is stuck, you first need to figure out it's a real stuck or just a normal sign of scanning a large drive. If it is really frozen, you have three ways available to cope with the problem. When the first two methods fail or you find Recuva not working, don't hesitate to try the Recuva alternative and enjoy a new experience.

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Updated by Daisy

Daisy is the Senior editor of the writing team for EaseUS. She has been working in EaseUS for over ten years, starting from a technical writer to a team leader of the content group. As a professional author for over 10 years, she writes a lot to help people overcome their tech troubles.

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Approved by Evan Galasso

Evan Galasso is a digital forensics and data recovery engineer with over 10 years of experience in the field. He presents opinions on the current state of storage media, reverse engineering of storage systems and firmware, and electro-mechanical systems of SSDs and HDDs.

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