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Fixes for Hard Drive Not Detected During Windows Installation

Updated on Dec 07, 2018 by Jean to Partition Manager

Summary:
The installation of Windows 10, 8 or 7 needs a recovery hard disk, but sometimes the hard drive is not detected during the Windows installation with error messages like "We could not find any drives". To get a storage driver, click "Load driver" or "No drives were found, click load driver to provide a mass storage driver for installation". When such hard disk not showing up and detecting problem occurs during Windows installation, read this post and get solutions.

Errors: Hard disk not detected during Windows 10 installation

During the process of installing Windows OS on a specified HDD or SSD, you may surprisingly find that the hard disk is not detected during the Windows installation, with either of the following error messages coming along.

"We couldn't find any drives. To get a storage driver, click Load driver."

"No drives were found. Click Load Driver to provide a mass storage driver for installation."

However, clicking Load driver doesn't solve the problem at all. What's the next move then? Have you found viable solutions to troubleshoot the case that Windows 10, 8 or 7 installation doesn't detect or recognize the hard drive even it's normally connected to the computer?

5 Solutions to hard drive not detected during Windows installation

Fix 1: Ask help from the manufacturer

Since the manner of installing or reinstalling Windows OS happens so frequently that most personal PC or desktop manufacturers have built-in checking tools for a quick troubleshooting and repair. For example, Dell Online Diagnostic Tool, Lenovo Diagnostic Software for Hard Drive Quick Test, etc. So if you're their customers, feel no hesitate to ask help from the manufacturer and learn how to use tools to fix hard drive not detected issues alright.

Fix 2: Check the hard drive in BIOS

Otherwise, take some time to check if hard drive shows up in BIOS, especially you're installing an operating system from a bootable USB or CD/DVD disc.

By holding and pressing F2, you'll enter BIOS settings. See if the hard drive showing up there. Click solution to repair hard drive not showing in BIOS.

If not, Check your BIOS settings for the following parameters: 
* SATA configuration -> Enhanced 
* Configure SATA -> AHCI

Fix 3: Use third-party software

Here we find another three solutions that can perfectly clear the errors and make your desired hard disk appear on the screen of Windows install. And all the fixes can be done by a third-party free partition manager.

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 Windows 10 is supported

You may have heard of EaseUS Partition Master, which is a very powerful disk & partition management software that allows you to format a corrupted hard drive, check hard drive, repair bad sectors, wipe hard drive and more. Next, you're going to make full use of the three mentioned features to remove the error of hard disk not detected during Windows installation. (Method 2 and method 3 are running to erase all data on the hard drive and make it a totally new one, so make sure that you have made a full backup of what you need.)

Let's launch the software you've installed on PC, and take a look at how to proceed with every feature that is helpful. 

Method 1. Check and repair hard drive bad sectors or other errors

 

Step 1: Open EaseUS Partition Master on your computer. Then locate the disk, right-click the partition you want to check, and choose "Check File System".

Check Partition - Step 1

Step 2: In the Check File System window, keep the "Try to fix errors if found" option selected and click "Start".

Check Partition - Step 2

Step 3: The software will begin checking your partition file system on your disk. When it has completed, click "Finish".

Check Partition - Step 3

Method 2. Format hard drive that is not showing in Windows install screen

 

Step 1: Run EaseUS Partition Master, right-click the hard drive partition you intend to format and choose "Format".

Format Hard Drive Partition - Step 1

Step 2: In the new window, set the Partition label, File system (NTFS/FAT32/EXT2/EXT3), and Cluster size for the partition to be formatted, then click "OK".

Format Hard Drive Partition - Step 2

Step 3: Then you will see a warning window, click "OK" in it to continue.

Format Hard Drive Partition - Step 3

Step 4: Click the "Execute Operation" button in the top-left corner to review the changes, then click "Apply" to start formatting the partition on your hard drive.

Format Hard Drive Partition - Step 4

Method 3. Wipe hard drive that is not detecting by Windows install

 

Step 1: Launch EaseUS Partition Master, right-click the partition you want to erase data from, and choose "Wipe Data".

Wipe Partition - Step 1

Step 2: In the new window, set the time for which you want to wipe your partition, then click "OK".

Wipe Partition - Step 2

Step 3: Click the "Execute Operation" button in the top-right corner, check the changes, then click "Apply" to wipe the data on your partition.

Wipe Partition - Step 3
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 Windows 10 is supported