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[Solved] My Laptop Keeps Crashing When Watching Videos

Updated on Dec 06, 2018 by Brithny to Partition Manager

Relax! If you are trapped by a crashing laptop when watching videos, we can help. This post provides professional help for you to fix the 'laptop keeps crashing when watching videos' issue. You may not need to try them all, just work your way down until you find the one that works for you.
Reboot Your Laptop/PC and Run SFC
Scan the Partition to See What Causes the Crashing Laptop
Update the Device Driver
Perform a System Restore or a Clean Install of Windows 10

"I've had my Asus laptop for around a year, and I've never had this problem before. When I watch a video on youtube after 5 minutes or so, the screen will free and the laptop will make a buzzing noise before it got crashed. Sometimes the rate changes like I was able to watch 25 minutes' show when it crashed. I'm not able to click anything. It has happened while watching a video on full screen and on normal size. It only happens when watching a video. I don't know what is wrong and I want to fix it as soon as possible."

Here below are the contents of this page - Computer/laptop freezes or keeps crashing when watching videos, and if you are having a similar issue, just follow the solutions below to remove laptop crash or freezes up error while watching videos without losing data now:

Solution One. Reboot Your Laptop/PC and Run SFC

1. Right-click the Start button and select “Command Prompt (Admin)”.
2. Type sfc /scannow into the Command Prompt window and press "Enter" to run a full system scan.

Leave the Command Prompt to run – this may take between 5-10 minutes. After the process is finished at 100%, if everything goes well, you would get the message 'Windows Resource Protection did not find any integrity violations.' If you see a message 'Windows Resource Protection found corrupt files and successfully repaired them', it tells you that you have successfully repaired missing or corrupted system files in Windows 10 with SFC.

Solution Two. Scan the Partition to See What Causes the Crashing Laptop

EaseUS partition manager software free version allows you to effectively check bad sectors in Windows system that stops your laptop from watching videos:

Download Now

 Windows 10 is supported


Step 1: Open EaseUS Partition Master on your computer. Then locate the disk, right-click the partition you want to check, and choose "Check File System".

Check Partition - Step 1

Step 2: In the Check File System window, keep the "Try to fix errors if found" option selected and click "Start".

Check Partition - Step 2

Step 3: The software will begin checking your partition file system on your disk. When it has completed, click "Finish".

Check Partition - Step 3

Solution Three. Update the Device Driver 

  • Click Start menu and click the "Settings" tab.
  • Click "Update & security".
  • Select "Windows Update" in the left pane and click "Check for updates" (make sure you have an active Internet connection).

Solution Four. Perform a System Restore or a Clean Install of Windows 10

If your laptop or computer keeps crashing when you are watching videos or playing games, it is a nice choice to perform a system restore to roll back to the previous version or do a clean install of Windows 10 to find a fix.

Either a system recovery or a clean install of Windows 10 will erase all the data you have created on your PC. To avoid this issue, please back up your data in advance.

This solution will be easy but you may lose some files and data. All you need is to download relative ISO image files of your present Windows system and then perform a clean installation of Windows 10, 8 or 7. Then the laptop crashing errors will all be solved.