Fix Folder Not Showing Files and Retrieve Lost Data

Roxanne updated on Jan 21, 2021 to File Recovery | How-to Articles

Files not showing in folder in Window 10 or Windows Explorer not showing all files or folders may happen when meeting a virus attack or Windows update. If you are troubled by this issue and want to recover the disappeared files, you can make it by changing the viewing feature, using CMD, or applying a professional data recovery software.

Workable Solutions Step-by-step Troubleshooting
Fix 1. Unhide files Click on "Start" > type folder options in Search > click View...Full steps
Fix 2. Use cmd Click on "Start" > type cmd in Search > type: attrib -h -r -s /s /d e:*.*...Full steps
Fix 3. Use file recovery software Download file recovery software > choose a location to scan > preview and recover...Full steps

Files not showing up in the folder

"When I connect my USB drive to PC and try to open a folder for data transfer, I couldn't see any files. I'm quite sure that I have stored some important working documents there. It seems that something goes wrong and make the folder not showing files. Is there any way to find and retrieve my data back?"

Folders not showing up in Windows file explorer

"I saved my family pictures and videos in two different folders on my laptop, but when I double click to access my data, Windows File Explorer not showing the folders just like they have never existed. It drives me crazy! Please help me fix the issue."

As you can see from the two situations mentioned above, the issue of files not showing up in folder usually happens in two cases: folder not showing files and Windows File Explorer not showing folders. And sometimes, you may also get an error message says "This folder is empty". If you are also a victim encountering these two problems and can't access your data on a hard disk, USB drive or other memory storage devices, you can use the following three data recovery solutions to find a way out. 

Note: Here, if you encounter "folder won't open" issue and are prevented from accessing your data, please refer to how to fix File Explorer won't open in Windows 10 to get a solution. 

What Cause Files Not Showing up in the Folder

Many factors can cause files not showing in folder or Windows Explorer not showing folders. The possible reason is that some malware or virus attack your hard disk, USB drive, or other memory storage device. And all these threats can hide or even delete your files so that you won't see them in the folder. And some users report that Windows 10 update also can be one of the causes. Whatever the reason might be, try the solutions below to recover virus-infected files and fix the issue. 

How to Fix Folder Not Showing Files in Windows 10/8/7

If the folder not showing files in Windows 10 results from virus attack and get hidden, here are three ways you can try to unhide your files. 

Fix 1. Using Unhiding Files Feature

1. Click on "Start" > In the search box, type folder options, and press Enter. 
2. In the Folder Options window, click on the "View" tab.
3. Check the option "Show hidden files, folders or drives" and uncheck the "Hide protected operating system files".
4. Click the "OK" button to save all the changes. 

fix files not showing in folder windows 10

At most time, these steps will help you unhide missing folders/files which were hidden by the virus. So, open the device to check if your files are showing up in the folder after all the operations. If it does not help, try the second way.

Fix 2. Using CMD 

1. Click on "Start" > In search box, type cmd.
2. Right-click the Command Prompt and choose "Run as administrator".
3. Type: attrib -h -r -s /s /d e:*.* and hit Enter.  (Replace e: with the drive letter of your device where want to recover shortcuts files)

The command will quickly find and recover your hidden files or folders. When it finished, refresh and check your external hard disk or USB drive, you will find that folder not showing files issue is fixed, and all your files are there. 

Manual input of the command line is suitable for computer professionals since wrong commands can cause more severe problems. Therefore, for security and usability, we strongly recommend you try an automatic command line alternative. EaseUS Tools M is a practical tool that enables you to check and fix files system error, enable/disable write protection and system update with one-click instead of typing intricate command lines.

Follow the simple steps below to show hidden files with this 1-click-fix software. 

Step 1.  DOWNLOAD EaseUS Tools M for Free.

Step 2. Start EaseUS Tools M, choose "File Showing" on the left pane. Next, choose the target drive for scanning.

show hidden files - step 2

Step 3. After the operation completes, click the View button to check the hidden files. 

show hidden files - step 3

Fix 3. Using EaseUS Data Recovery Software

If neither of the above two ways files to unhide files in the folder, or if the virus deletes the files, you still have the last chance to fix files not showing up in folder and recover missing files by using a professional hard drive recovery software – EaseUS Data Recovery Wizard. This capable program can search and retrieve data lost/hidden in all situations.

Except for recovering deleted files, EaseUS data recovery program also does well in recovering files from emptied recycle bin, formatted/damaged hard drive/USB/Pen drive/SD card, lost partition, RAW partition, etc. Now, follow the steps below to recover files not showing up in folders. 

Step 1. Select a location and start scanning.

Launch EaseUS Data Recovery Wizard, hover on the partition where you lost data, then click "Scan".

select a location and click scan

Step 2. Preview and select the files.

Wait until the scanning completes. If you need to double-click the item to preview the file, then select the data you attempt to recover.

Choose files to recover

Step 3. Recover lost data.

Click "Recover", choose a location to save the recovered data, then click "OK". You should store the data in another place instead of the original one.

Recover lost data

Other Quick Fixes for Files Not Showing in Folder Windows 10

As said before, files not showing up in folder or Windows Explorer not showing folders may be caused by Windows 10 update. If so, you can try tips below to troubleshoot. 

1. Check for missing files and folders manually if they are moved to a different folder because of Windows 10 update. Go to This PC > Local Disk (C) > Users > User Name > Documents or This PC > Local Disk (C) > Users > Public.

2. Switch to your old user account if a new account is created for you per default by Windows 10.

3. Turn off Fast Startup in Power Options.

4. Set the folder to hidden and read-only temporarily and then cancel the setup.

5. Check your hard drive to see if the files not showing problem is caused by HDD corruption.

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Frequently Asked Questions

1. Why choose EaseUS Data Recovery Wizard?

"EaseUS Data Recovery Wizard is the best we've seen. It's far from perfect, partly because today's advanced disk technology makes data-recovery more difficult than it was with the simpler technology of the past, but it's fast and efficient..."PCMag

"The first thing you'll notice about EaseUS Data Recovery Wizard Pro is that its interface is very clear and uncluttered, with only a small collection of self-explanatory controls. You won't find lots of extra options hidden in a system of hidden menus, either; what you see really is what you get."techradar

"Recover lost files, even after deleting a partition or formatting your drive."Macworld

2. Why cannot I recover 2GB data for free?

It is recommended to check the version installed is Free or Trial because they are different versions.

Trial has data preview function but cannot save any files, while the Free version enables to recover 2 GB files. The default free space is 500 MB and you may share the product on social media to get another 1.5 GB.

3. Why cannot the recovered files be opened?

A file is saved as 2 parts on the storage device: directory info (which is comprised by file name, time stamp and size info, etc.) and data content.

If the files with original file names and folder structures cannot be opened, one possible reason is the corrupted directory info. There is still a chance to recover the data content with the RAW Recovery method in our software.

4. Why isn't it suggested to recover the files back to the original drive?

The storage structure of the lost files would be altered or damaged by any changes on the drive. If you save the recovered files back to the same drive, the original data structures and data content would be corrupted or overwritten, which causes permanent data loss. So you should prepare another disk to save the files.

5. How can I check whether my data is recoverable or not before purchase?

The Free version helps you save 2GB files, so verify the recovery quality of our product before purchase.

6. How long does it take to scan the drive?

It strongly depends on the capacity of your hard drive and the performance of your computer. As reference,most drive recoveries can be completed in around 10 to 12 hours for a 1-TB healthy hard drive in general conditions.

About Data Recovery Wizard

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