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[Solved] - Window 10 Quick Access Files/Folders Missing

Updated on Jun 12, 2019 by Jean to Data Recovery

Summary

Get solutions here for Windows 10 Quick Access files and folders missing from 'Frequent folders' and 'Recent files' groups. For the case in which you've permanently deleted items in Quick Access folder location, only EaseUS Data Recovery Wizard can retrieve the disappeared files from Quick Access in File Explorer.

Quick Access Files/Folders Missing

Case 1. "Hi, I found that my Quick Access's files and folders from both the Frequent Folders and Recent files disappeared. I don't remember what I did while tweaking. Can you tell me how to fix Windows 10 Quick Access files and folders missing problem? I can't even search some of the pinned files on the original location. What a bad day!"

Case 2. "I am experiencing a strange issue with pinned folders in Quick Access since upgrading to windows 10. The folders that the user has pinned to quick access disappear, but it is not an issue for everyone." (from TechNet)

How Windows 10 Quick Access Displaying Files and Folders

After upgrading to Windows 10, users can enjoy a new feature called Quick Access in File Explorer. The Quick Access displays computer files in two groups, including Frequent folders and Recent files. Both of the groups are fixed, and this is what you usually see when navigating here. 

windows 10 quick access files and folders

Some users stopped seeing their recently opened files in this area. It brings them much inconvenience. They're eager to know why files and folders stopped showing up or even lost. 

To solve this troublesome issue, we provide useful solutions below: 

  • If you lose recent files or frequent folders, follow Solution 1 to get back data. 
  • If your Quick Access Pins are missing, follow Solution 2 to troubleshoot this problem.
  • If you haven't figured out where the problem started, refer to the given solutions one by one.

Solutions 1: Retrieve Windows 10 Quick Access Recent Files/Folders

If Quick Access doesn't showcase permanently deleted files or folders, this solution is recommended. The truth is that you can't delete any file from its area directly. But removed files will not be displayed anymore. This is why some of you don't see them and think it's a bug. So, you recall some special moments that would remove all recently removed files. For example, virus infection, disk formatting, partition loss, etc.

In this event, you can only try to do a system restore to retrieve missing files or folders to Quick Access. It's not suggested to do so because you'll lose more saved data and installed programs. 

Try to recover deleted files and pin them to Quick Access again. All you need is a free data recovery program. This easy-to-use software can get back recent files in only three steps. It can undelete files, photos, pictures, images, audios, and videos from USB flash drive, HDD, and external hard drive. 

Follow the details below to retrieve deleted files and folders from Quick Access:

 

Step 1: Choose the location

Download and open the EaseUS Data Recovery Wizard. When you open it, you can see all of the disks and partitions on your computer, select the disk partition or storage location where you deleted your files.

select the location

Step 2: Click Scan

Click the "Scan" button. The scanning process starts as long as you click Scan.

click scan

Step 3: Click Recover

After the scanning process, click the "Deleted files" option on the left panel. You can see all of the deleted files, select the desired files.

Preview the wanted data and click Recover to bring deleted files back.

click recover

To pin folders to Quick Access:

Right-click on wanted files and select "Pin to Quick access". 

Solution 2: Advanced Troubleshooting - Quick Access Pins Are Missing

Sometimes the problem arises when some misoperation disables grouping for Quick Access. And to get the disappeared recent items back, you have two options to go. 

Option 1: Reset Quick Access Folders

  • Right-click on Quick Access icon. 
  • Click "Options" and click the "View" tab 
  • Click "Reset Folders" and click "OK".

reset folders in Windows 10 quick access so as to fix quick access files folders missing problem

Option 2. Make Recent Folders Displaying in Windows 10 Quick Access 

Open the File Explorer and type the following code in the Address Bar and Press "Enter".

Click to copy

This opens the Recent folders shell folder. Click "Pin to Quick access" in the ribbon, to pin it in the Quick access area. The pinned item can be moved by dragging to the top of the Quick access hierarchy if you want.

pin recent files to quick access

Conclusion 

The files in Windows 10 Quick Access missing problem often come up without giving a sign at first. You even don't have a chance to be well prepared for it. But you can recover files by yourself when the files missing from Quick Access list. EaseUS data recovery software can always Recover lost or deleted files, photos, audio, music, emails from any storage device effectively.