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[Solved] - Window 10 Quick Access Files/Folders Missing

Updated on Dec 26, 2018 by Jean to Data Recovery


Get solutions here for Windows 10 Quick Access files and folders missing from 'Frequent folders' and 'Recent files' groups. For the case in which you've permanently deleted items in Quick Access folder location, only EaseUS Data Recovery Wizard can retrieve the disappeared files from Quick Access in File Explorer.

Can't see my files and folders in Windows 10 Quick Access

"Hi, I surprisingly found that my Quick Access's files and folders from both the Frequent Folders and Recent files disappeared. I don't remember what I did while tweaking. Can you tell me how to fix Windows 10 Quick Access files and folders missing problem? I can't even search some of the pinned files on the original location. What a bad day!"

About how Windows 10 Quick Access displaying files and folders

Since upgrading to Windows 10, users can begin enjoying an astonishingly new feature called Quick Access in File Explorer. By default, the Quick Access displays computer files (which you've lately worked on or opened, approximately about a couple of days or so) in two groups, including Frequent folders and Recent files. Both of the groups are fixed, and this is what you usually see when navigating here.

windows 10 quick access files and folders

But strangely, quite a few users stopped seeing their recently opened files in this area, which brings them much inconvenience and trouble. They're eager to know why files and folders that were supposed to appear on the location stopped showing up or even lost.

Solutions for Windows 10 Quick Access recent files/folders missing

In order to solve this troublesome issue finally, we provide the best solutions from general to advanced troubleshooting steps. If you haven't figured out where the problem started occurring, just carefully refer to the given tips and work the problem out.

Solution 1. General troubleshooting

The first recommended solution is universally applicable to the situation in which Quick Access doesn't showcase permanently deleted files or folders. The truth is that you can't delete any file from its area directly, however, files that were removed from its original Quick Access location will not be displayed anymore. This is why some of you don't see them, and mistakenly think it's a bug. So, you'd better recall some special moments that would remove all recently removed files without your notice. For example, virus infection, disk formatting, partition loss, etc.

In this event, you can only try to do a system restore to retrieve missing files or folders back to Quick Access. It's not suggested to do so because you'll lose more saved data and installed programs. Simply try to recover deleted files and pin them to Quick Access again.

How to retrieve deleted files and folders from Quick Access:


Step 1: Choose the location

Download and open the EaseUS Data Recovery Wizard. When you open it, you can see all of the disks and partitions on your computer, select the disk partition or storage location where you deleted your files.

select the location

Step 2: Click Scan

Click the "Scan" button. The scanning process starts as long as you click Scan.

click scan

Step 3: Click Recover

After the scanning process, click the "Deleted files" option on the left panel. You can see all of the deleted files, select the desired files.

Preview the wanted data and click Recover to bring deleted files back.

click recover

How to pin folders to Quick Access?

Now you can put the folders back to Quick Access again by right-clicking on it and select Pin to Quick access option.

Solution 2. Advanced troubleshooting

Sometimes the problem arises when some misoperation disables grouping for Quick Access, and to revert the disappeared recent items back, you have two options to go.

Option 1. Reset Quick Access folders

Right-click on Quick Access icon - click Options - click the View tab and click Reset Folders - finally click OK.

reset folders in Windows 10 quick access so as to fix quick access files folders missing problem

Turn back to see if the wanted folders reappeared on the Quick Access list.

Option 2. Make recent folders displaying in Windows 10 Quick Access permanently

Step 1. Create a new note file and click the Save as an option from the menu.

Step 2. Within the Save As dialog box, you should see the folder name with the location at the center-top panel next to the search box. Right-click the folder name and highlight blue the "Edit Address" to select it.

Step 3. Clear the text and type the code line below:

Step 4. Press Enter. Now you are allowed to save file into your recent folders.

By applying any one of Windows 10 Quick Access files and folders missing troubleshooting steps, you should be able to rectify the problem and make recently opened contents show up again.