Workable Solutions Step-by-step Troubleshooting
Fix 1. Troubleshoot on PC
  • Show hidden files on PC by "attrib -h -r -s" cmd
  • Restore missing files on SD/memory card...Full steps
Fix 2. Recover on iPhone Make the DCIM folder detectable. Then, recover the empty DCIM folder with data recovery software...Full steps
Fix 3. Restore on Android phone Use Android data recovery software to restore DCIM folder with all files if the DCIM folder shows empty...Full steps

The DCIM folder is showing empty

"Does anyone know how to make the DCIM empty folder to show photos and videos again on Windows PC, Android, or iPhone? I have a problem that the DCIM folder on my Android phone doesn’t show any photos or videos on the phone. 
I connected my phone to my computer, but still, the DCIM folder is showing as empty. Do I still have a chance to restore the saved photos and videos from the DCIM folder which is showing as empty?"

Deleting the DCIM folder or DCIM folder recovery is no longer a new problem for most ordinary users. Does anyone know how to restore the DCIM folder files when it shows as empty on the phone and PC? If you are having such a problem, don’t worry and follow the methods provided below to restore your empty DCIM folder photos and videos.

dcim foder shows empty but not

Part 1. Fix Camera/SD/Memory Card DCIM folder shows empty on PC error

If the DCIM folder shows empty on your camera memory card or cell phone SD card and your PC still detects nothing, don’t worry. You may directly try the below two methods to find and restore files on the empty DCIM folder:

Method 1. Show hidden files in Camera/SD card DCIM folder on PC

Sometimes, when the DCIM folder shows empty, you may try a cmd command to show hidden files in the folder with the below tips:  

1. Plug in your memory card to your PC.
2. Type "cmd" in the search bar, hit enter and then you can see something named "cmd. exe" under a list of programs.
3. Right-click "cmd. exe" and then you will get the command windows that allow you to recover hidden files. 
4. Type in "attrib -h -r -s /s /d drive letter:\*.*", for example, "attrib -h -r -s /s /d G:\*.*". (Replace G: with the drive letter of your SD card.)

Show hidden files in DCIM folder which shows empty.

Then you should be able to view and see files in the DCIM folder by then.

Method 2. Restore missing photos/videos from empty DCIM folder on SD/memory card

If you prefer a more straightforward way, EaseUS file recovery software can help you out. This professional data recovery tool can help you do the following things:

  • Recover deleted, formatted, and inaccessible data in different data loss situations.
  • Recover photos, audio, music, and emails from any storage effectively, safely, and completely.
  • Recover data from the recycle bin, hard drive, memory card, flash drive, digital camera, and camcorder. 

You may directly apply this tool to restore photos, videos, and other files from your DCIM folder on the camera or Android phone memory card within 3 simple steps:

 Download for Win Recovery Rate 99.7%
 Download for Mac Trustpilot Rating 4.6

Step 1. Launch EaseUS Data Recovery Wizard in Windows 11/10/8/7 and choose the place where you lost data. Then, click "Scan".

select a location to scan

Step 2. After the scan, use the file format filter on the left or upper right corner to find the files you need. Then, you can click the "Preview" button or double-click a file to preview its content.

Choose files to recover

Step 3. Click the checkbox next to the file and click "Recover" to get back the lost data to a secure place.

Recover lost data

Part 2. Fix iPhone DCIM folder shows empty error

Generally, you can connect your iPhone to a computer and copy the DCIM folder after the iPhone storage is showing up. However, If the iPhone screen was locked while you plug it into your computer, the DCIM folder that typically contains all the pictures on your camera roll will be empty. Here's how to make the empty DCIM folder image files invisible.

Step 1. Make the DCIM folder detectable

1. Plug iPhone into your PC to see if the computer can detect the iPhone storage or not.
2. If not, unplug your iPhone and unlock your iPhone screen.
3. Plug the iPhone into your PC via another new USB port again to make the DCIM folder detectable.

Step 2. Recover empty DCIM folder on iPhone with all saved photos, images, and videos

After making DCIM detectable by your computer, you can recover the empty DCIM folder with all data back now.

How? Professional iOS data recovery software - EaseUS MobiSaver will help you out of DCIM folder empty issue and guide you to recover DCIM photos and video with just a few easy clicks. 

Step 1. Connect iPhone to Your PC

Download and launch EaseUS MobiSaver. Click "Recover from iOS device" on the left and click "Start".

recover data from iPhone - 1

Step 2. Scan for Lost iPhone/iPad/iPod Data

EaseUS MobiSaver will automatically scan your devices, and find all the lost data for you. Just wait for the scan to complete.

recover data from iPhone - 2

Step 3. Recover Lost iPhone/iPad/iPod Data

You can choose the lost data such as your photos, videos, contacts, SMS, notes, voice mails, and other files you want to recover and save those data to another location. 

recover data from iPhone - 3

Part 3. Restore empty DCIM folder on Android phone

Restore the DCIM folder which shows empty on the Android phone

If the DCIM folder shows empty on your Android phone and if it is saved on the Android internal storage, the best way to restore the DCIM folder with all files on your Android phone is to apply the best Android data recovery software for help. 

Step 1. Connect your Android phone to the computer

Install and run EaseUS MobiSaver for Android and connect your Android phone to the computer with a USB cable. Then click the "Start" button to make the software recognize and connect your device.

Connect Android phone to PC and run EaseUS online data recovery software for Android

Step 2. Scan Android phone to find the lost data

After connected your Android phone, the software will quickly scan the device to find all the existing and lost data. You can easily find the lost files you want by choosing the correct file types.

Scan Android phone with EaseUS online data recovery software for Android

Step 3. Preview and recover data from Android phone

Preview all the recoverable files and select the items you want to recover quickly. Then, click the "Recover" button to get the selected files back once.

Preview and recover data with EaseUS online data recovery software for Android

It allows you to read and access all saved, deleted and even hidden files on the Android phone. You can directly access the DCIM folder and find all lost photos, images, and videos, etc. files from your Android phone.

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Updated by Daisy

Daisy is the Senior editor of the writing team for EaseUS. She has been working in EaseUS for over ten years, starting from a technical writer to a team leader of the content group. As a professional author for over 10 years, she writes a lot to help people overcome their tech troubles.

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Written by Tracy King

Tracy joined in EaseUS in 2013 and has been working with EaseUS content team for over 7 years. Being enthusiastic in computing and technology, she writes tech how-to articles and share technical solutions about Windows & Mac data recovery, file/system backup and recovery, partition management and iOS/Android data recovery.

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