Your PC/USB drive pops up with a 'This folder is empty' message but you know it contains files with some volume. Do you want to retrieve them? Try these two solutions below to solve this annoying problem when your folder shows up with 'This folder is empty' but you know darn well that it’s full! These quick fixes are compatible with Windows 10, 8 and 7. Good Luck!
"This folder is empty" on USB, but it has size and files, how to fix this problem? Check the effective solutions below.
|Workable Solutions||Step-by-step Troubleshooting|
|Fix 1. Run attrib command||
|Fix 2. Use a data recovery tool||
"How to fix a USB flash drive when it says 'This folder is empty', but it's not! Certainly, the folder is there with my files because I never deleted it. The files in the folder are of great importance to me with which I can continue my ongoing study project. Please help me to solve this irritating problem. "
When you try to open folders inside an external USB disk, SD memory card or a pen drive on your PC with Windows 10/8/7, you may receive a warning that "This folder is empty" like the screenshot shows below.
At this time, you may even scream and shout that "it's not true!" My folder has a bunch of pictures, videos, and docs, and they can't just disappear without any reason or trace. In fact, if the files were not manually removed from the specified folder, then the message should be wrong. And your files are very likely hidden. Or you just don't have permission to access the folder. To address this problem, read the following guides.
Solutions to Recover Files from a Folder Showing Empty
Solution 1. Run Attrib Command to Show Invisible Files
To show hidden and unseen items in Windows, you must first = open File Explorer, click on the 'View' tab, select the option 'Show hidden files, folders and drives' and uncheck the checkbox. This option works sometimes. However, If doesn't, try command prompt instead.
Step 1. Click on "Start", type cmd in the search box. Right-click on "Command Prompt", and choose "Run as administrator".
Step 2. Enter this command: attrib -h -r -s /s /d g:\*.* and press Enter. (replace g with your own USB's drive letter)
Step 3. Close the command prompt window. Now, check if the folder is displaying files.
Solution 2. Use EaseUS Data Recovery Wizard to Restore Files from "this folder is empty" Folder
A third-party data recovery software is another suggested way to find files from a folder with an empty error message. In many cases, "This folder is empty" issue is caused by the virus. Luckily, EaseUS virus file recovery software is able to recover files from virus infected hard drive, memory card, and USB flash drive.
So, when you experience the frightening issue that the folder shows empty but it has files, don't hesitate to download EaseUS Data Recovery Wizard to restore the hidden files.
Your first move is to delete or remove the virus by using cmd. And then restore files from "This folder is empty".
Step 1. Run EaseUS Data Recovery Wizard and scan lost folder.
Select a hard drive, external device and click "Scan" or choose the exact location where you lost folder under "Specify a location" and click "OK". Wait and let this program to scan and find your lost folder.
Step 2. Find and preview the found folder with files.
Find the found folder in "Deleted Files", "Lost Files" or you can use "Search" to quickly find your lost folder by searching the folder name. Double click found files to preview them.
Step 3. Restore and save the found folder.
Last, select the found folder with files, click "Recover" and browse to save this folder back to a secure location on your PC.
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Frequently Asked Questions
- 1. Why choose EaseUS Data Recovery Wizard?
"EaseUS Data Recovery Wizard is the best we've seen. It's far from perfect, partly because today's advanced disk technology makes data-recovery more difficult than it was with the simpler technology of the past, but it's fast and efficient..." —PCMag
"The first thing you'll notice about EaseUS Data Recovery Wizard Pro is that its interface is very clear and uncluttered, with only a small collection of self-explanatory controls. You won't find lots of extra options hidden in a system of hidden menus, either; what you see really is what you get." —techradar
"Recover lost files, even after deleting a partition or formatting your drive." —Macworld
- 2. Why cannot I recover 2GB data for free?
It is recommended to check the version installed is Free or Trial because they are different versions.
Trial has data preview function but cannot save any files, while the Free version enables to recover 2 GB files. The default free space is 500 MB and you may share the product on social media to get another 1.5 GB.
- 3. Why cannot the recovered files be opened?
A file is saved as 2 parts on the storage device: directory info (which is comprised by file name, time stamp and size info, etc.) and data content.
If the files with original file names and folder structures cannot be opened, one possible reason is the corrupted directory info. There is still a chance to recover the data content with the RAW Recovery method in our software.
- 4. Why isn't it suggested to recover the files back to the original drive?
The storage structure of the lost files would be altered or damaged by any changes on the drive. If you save the recovered files back to the same drive, the original data structures and data content would be corrupted or overwritten, which causes permanent data loss. So you should prepare another disk to save the files.
- 5. How can I check whether my data is recoverable or not before purchase?
The Free version helps you save 2GB files, so verify the recovery quality of our product before purchase.
- 6. How long does it take to scan the drive?
It strongly depends on the capacity of your hard drive and the performance of your computer. As reference,most drive recoveries can be completed in around 10 to 12 hours for a 1-TB healthy hard drive in general conditions.