How to Solve This folder is empty on This PC/USB

Your PC/USB drive pops up with a 'This folder is empty' message but you know it contains files with some volume. Do you want to retrieve them? Try these two solutions below to solve this annoying problem when your folder shows up with 'This folder is empty' but you know darn well that it’s full! These quick fixes are compatible with Windows 10, 8 and 7. Good Luck!

Table of Contents

Check the Solutions of "This Folder is Empty"

"This folder is empty" on USB, but it has size and files, how to fix this problem? Check the effective solutions below.

Workable Solutions Step-by-step Troubleshooting
Fix 1. Run attrib command
  • Click on "Start", type cmd in the search box.  Run CMD as administrator
  • Enter this command: attrib -h -r -s /s /d g:\*.*...Full steps
Fix 2. Use a data recovery tool
  • Run EaseUS Data Recovery Wizard 
  • Find and preview the found folder with files
  • Restore and save the found folder...Full steps

"How to fix a USB flash drive when it says 'This folder is empty', but it's not! Certainly, the folder is there with my files because I never deleted it. The files in the folder are of great importance to me with which I can continue my ongoing study project. Please help me to solve this irritating problem. "


When you try to open folders inside an external USB disk, SD memory card or a pen drive on your PC with Windows 10/8/7, you may receive a warning that "This folder is empty" like the screenshot shows below. 

this folder is empty

At this time, you may even scream and shout that "it's not true!" My folder has a bunch of pictures, videos, and docs, and they can't just disappear without any reason or trace. In fact, if the files were not manually removed from the specified folder, then the message should be wrong. And your files are very likely hidden. Or you just don't have permission to access the folder. To address this problem, read the following guides. 

Solutions to Recover Files from a Folder Showing Empty

We're going to introduce you to two of the most popular ways to fix 'this folder is empty' error and recover hidden files with a free USB recovery software and attrib command.

Solution 1. Run Attrib Command to Show Invisible Files

To show hidden and unseen items in Windows, you must first = open File Explorer, click on the 'View' tab, select the option 'Show hidden files, folders and drives' and uncheck the checkbox. This option works sometimes. However, If doesn't, try command prompt instead.

Step 1. Click on "Start", type cmd in the search box. Right-click on "Command Prompt", and choose "Run as administrator".

Step 2. Enter this command: attrib -h -r -s /s /d g:\*.* and press Enter. (replace g with your own USB's drive letter)

Step 3. Close the command prompt window. Now, check if the folder is displaying files.

Solution 2. Use EaseUS Data Recovery Wizard to Restore Files from "this folder is empty" Folder

A third-party data recovery software is another suggested way to find files from a folder with an empty error message. In many cases, "This folder is empty" issue is caused by the virus. Luckily, EaseUS virus file recovery software is able to recover files from virus infected hard drive, memory card, and USB flash drive.

So, when you experience the frightening issue that the folder shows empty but it has files, don't hesitate to download EaseUS Data Recovery Wizard to restore the hidden files.

Your first move is to delete or remove the virus by using cmd. And then restore files from "This folder is empty".

Step 1. Select the location and scan lost folder

To recover the whole lost folder, select a hard drive, external device and click "Scan".

To recover lost files from a folder, move to "Select Folder" and click "Browse" to choose the exact folder where you lost files and click "OK". Wait and let this program to scan and find your lost folder and files.

select a location and scan lost folder

Step 2. Find and preview the found folder with files

Find the found folder in "Deleted Files", "Other Lost Files > Files Lost Original Name" or you can use "Search" to quickly find your lost folder by searching the folder name. Double click found files to preview them.

Preview lost folder data.

Step 3. Restore and save the found folder with files

Select the found folder with files, click "Recover" and browse to save this folder back to a secure location on your PC. Click "OK" to start the recovery.

Recover lost folder data.

Was This Page Helpful?

Updated by Roxanne

Roxanne is one of the main contributors to EaseUS and has created multiple posts on digital devices like PCs, Mobile phones, tablets, Mac, etc. She loves to share ideas with people of the same interest.

Read full bio

Written by Jean

Author Jean has been writing tech articles since she was graduated from university. She has been part of the EaseUS team for over 5 years. Her special focuses are data recovery, disk partitioning, data space optimization, data backup and Mac OS. By the way, she's an aviation fan!

Read full bio

Product Reviews

TrustScore 4.7 | 323 reviews
  • EaseUS Data Recovery Wizard is a powerful system recovery software, designed to enable you to recover files you’ve deleted accidentally, potentially lost to malware or an entire hard drive partition.

    Read More
  • EaseUS Data Recovery Wizard is the best we have seen. It's far from perfect, partly because today's advanced disk technology makes data-recovery more difficult than it was with the simpler technology of the past.

    Read More
  • EaseUS Data Recovery Wizard Pro has a reputation as one of the best data recovery software programs on the market. It comes with a selection of advanced features, including partition recovery, formatted drive restoration, and corrupted file repair.

    Read More