How to Fix LOCATION IS NOT AVAILABLE Error in Windows 10/8/7

Jean updated on Jan 07, 2021 to Data Recovery | How-to Articles

Real fixes can be found here to solve the LOCATION IS NOT AVAILABLE error. To avoid data loss problem, try EaseUS data recovery software to recover your data before the operations. Read on to get a more detailed guide.

How to fix location is not available on Windows 10? Here are five useful methods you can try. 

Workable Solutions Step-by-step Troubleshooting
Fix 1. Restore data from inaccessible drive When the drive goes wrong, you may use data recovery software to restore data from the drive first...Full steps
Fix 2. Add authenticated users You can fix the inaccessible drive by adding an authenticated user. Locate the drive or folder...Full steps
Fix 3. Take the ownership of the drive Right-click on the inaccessible hard drive, and choose "Properties".  Click "Security" > "Advanced"...Full steps
Fix 4. Run CHKDSK command  If your file system goes wrong, you can use CHKDSK commands to fixing file system errors...Full steps
Fix 5. Decrypt the file or folder If the encrypting file system goes wrong, you can't access it. You should decrypt the file or folder...Full steps
  • "Location is not available. X:\ is not accessible. The volume does not contain a recognized file system. Please make sure that all required file system drivers are loaded and that the volume is not corrupted."
  • "Location is not available.  X:\ is not accessible. Access is denied."

Drive is not accessible access is denied error

Have you met this kind of case? "Access is denied" is one of the most common error messages. When you are accessing the hard drive or external hard drive in Windows 10/8/7. It means that your hard drive is inaccessible. You can’t read or change a file or folder in it. Don’t panic. You will learn why this error happens and how to fix it with effective fixes.

Part 1: Why "Windows 10 location is not available" Error Happens

Why do you suddenly receive this error? Why do you fail to access the location? Generally, various factors can cause this error such as:

  • Unplug removable drive improperly
  • File system (NTFS, FAT) goes wrong
  • HDD power failure 
  • Bad sectors
  • Encrypted file or folder

Part 2: How to Fix "Location is not available" Error (5 Solutions)

If this error happens when the user tries to access a file/folder or try to modify its contents, a number of fixes can be performed to fix the issue. Keep reading and go through the solutions one by one.

Solution 1: Restore Data from Inaccessible Drive (Important)

When the drive goes wrong, you are advised to use data recovery software to restore data from the drive first. EaseUS Data Recovery Wizard is the best hard drive data recovery software to restore data from RAW hard drive, external USB drive, SD card, and other storage drives caused by "location is not available" error. It supports Windows XP/Vista/7/8/8.1/10. It's an essential tool for everyone who meets unexpected data loss and demands an instant data recovery with ease.

What's more, this software can scan both the existed and the lost data. That is to say, you can export the data from the inaccessible drive to another location. Follow the details below to restore or export the inaccessible data:

Step 1. Launch EaseUS Data Recovery Wizard on your computer. Select the hard drive which becomes inaccessible on your PC. Click "Scan" to let this program scan and find your hard drive data.

select a location and click scan

Step 2. After the scan, you can preview and check found files on the scanning result window. Click "Filter" to quickly find a specific type of file. You can preview the file by double-clicking it.

select wanted files

Step 3. Finally, select the items you want to get back and click "Recover". Choose a secure location (second hard drive partition on your PC or another external storage device). And then click "OK" to start recovering all lost data from your inaccessible hard drive.

recover data from inaccessible drive

Solution 2: Enable the User and Administrator Permissions (Authenticated Users)

After you have retrieved data, you can fix the inaccessible drive by adding an authenticated user. Locate the drive or folder which you can't access. 

Step 1: Right-click on it and choose the "Properties" option

Step 2: Select the "Security" tab, and click on "Edit".

Step 3: Click on the "Add" button, and then, add "Authenticated User".

Step 4: Under the Permission section, check "Full control".

Step 5: Click on "OK".

add authenticated user

Solution 3: Take the Ownership of the Inaccessible Drive

If you don't have the permission of accessing the hard drive, Windows denies your access. You may also receive the not available error. To access the drive, you should take ownership of the drive.

Step 1: Right-click on the inaccessible hard drive, and choose "Properties".

Step 2: Click "Security" > "Advanced", and then click the "Owner" tab.

Step 3: Click "Change". on the popped up screen, in the "Enter the object name to select" field, enter Administrators, or enter your user name. Then, click the "Check Names". If all goes well, the input will change. Click "OK" to save changes.

Step 4: Owner section will now change. Check "Replace owner on sub containers and objects" and click "Apply" and "OK" to save changes. Or you can check the "Replace all child object permission entries" option. 

take the owner ship

Solution 4: Run CHKDSK Command 

If your file system goes wrong, you can follow this method. The CHKDSK marks the bad sectors and prevents data corruption by fixing file system errors. 

Step 1: Press the "Windows" key and type cmd.

Step 2: Right-click "Command Prompt" and choose "Run as administrator".

Step 3: Enter the following command:

Click to copy

"e" means the drive letter of the partition you want to repair.

run chkdsk command

Step 4: After the process, shut down the window. Try to access the HDD again.

If you don't have any technical know-how and want to minimize data risks, using third-party software could be a better choice. The Command line is suitable for computer professionals since wrong commands can cause severe problems. Therefore, we strongly recommend you try an automatic command line alternative.

EaseUS Tools M is a practical computer fixing tool that is safe and light-weighted. It's a perfect alternative to CHKDSK command. Use this one-click tool to solve your computer issues.

To fix file system error or disk error:

Step 1: DOWNLOAD EaseUS Tools M for Free and install it.

Step 2: Open the software and select the "File showing" option. 

Step 3: Choose the drive and wait for repairing. After the operation completes, click the "View" button to check the drive. 

select the drive and check off file system error

Solution 5: Decrypt the File or Folder

You may also receive the message if your file or folder with the file is encrypted. You can only open this folder with an encryption certificate. If the encrypting file system goes wrong, you can't access it. You should decrypt the file or folder on Windows 10/8/7:

Step  1: Go to the Command Prompt.

Step  2: Enter "Cipher.exe /d", and then, press "Enter" to decrypt the file.

Step  3: After the process, copy the decrypted file on your computer’s hard disk.

Step  4: Enter "Cipher.exe /r" to back up EFS certificates and keys.

Step 5: Try to open the inaccessible file to see if it works.


After trying all the solutions above, you may have solved your problem. If you have a better method to fix the "Access is denied" error, you can share with us. The important thing is recovering data by following Solution 1 before you fixing this error.

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Frequently Asked Questions

1. Why choose EaseUS Data Recovery Wizard?

"EaseUS Data Recovery Wizard is the best we've seen. It's far from perfect, partly because today's advanced disk technology makes data-recovery more difficult than it was with the simpler technology of the past, but it's fast and efficient..."PCMag

"The first thing you'll notice about EaseUS Data Recovery Wizard Pro is that its interface is very clear and uncluttered, with only a small collection of self-explanatory controls. You won't find lots of extra options hidden in a system of hidden menus, either; what you see really is what you get."techradar

"Recover lost files, even after deleting a partition or formatting your drive."Macworld

2. Why cannot I recover 2GB data for free?

It is recommended to check the version installed is Free or Trial because they are different versions.

Trial has data preview function but cannot save any files, while the Free version enables to recover 2 GB files. The default free space is 500 MB and you may share the product on social media to get another 1.5 GB.

3. Why cannot the recovered files be opened?

A file is saved as 2 parts on the storage device: directory info (which is comprised by file name, time stamp and size info, etc.) and data content.

If the files with original file names and folder structures cannot be opened, one possible reason is the corrupted directory info. There is still a chance to recover the data content with the RAW Recovery method in our software.

4. Why isn't it suggested to recover the files back to the original drive?

The storage structure of the lost files would be altered or damaged by any changes on the drive. If you save the recovered files back to the same drive, the original data structures and data content would be corrupted or overwritten, which causes permanent data loss. So you should prepare another disk to save the files.

5. How can I check whether my data is recoverable or not before purchase?

The Free version helps you save 2GB files, so verify the recovery quality of our product before purchase.

6. How long does it take to scan the drive?

It strongly depends on the capacity of your hard drive and the performance of your computer. As reference,most drive recoveries can be completed in around 10 to 12 hours for a 1-TB healthy hard drive in general conditions.

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