There Is a Problem with This Drive. Scan the Drive Now and Fix It

Jean updated on Sep 16, 2019 to Data Recovery | How-to Articles


Are you seeing 'There is a problem with this drive? Scan the drive now and fix it' error when plugging a USB flash drive or microSD memory card into a computer? Here, a complete guide with 5 effective solutions is offered to remove this error on removable disks. Use EaseUS data recovery software to recover data that becomes inaccessible due to bad sectors and file system corruption.

Overview of the Error
Scan and Fix Error Causes
Five Effective Solutions

There Is a Problem with This Drive. Scan the Drive Now and Fix It

When connecting a USB flash drive to a computer, an error message suddenly pops up on the upper right of the screen, saying "There is a problem with this drive. Scan the drive now and fix it."

there is a problem with this drive. scan the drive now and fix it

So, are you seeing the exact error soon after inserting a removable storage device to the computer running Windows 10, 8.1 or 8? Similarly, users of Windows 7 and Windows Vista should face an even longer warning that implies the same trouble, which is "Do you want to scan and fix removable disk [drive letter]? There might be a problem with some files on this device or disc. This can happen if you remove the device or disc before all files have been written to it."

Causes - Why This Error Happens

By answering the following questions, you'll clearly figure out the reasons why Windows prompts such scan and fix the error message and prevents you from using your device properly.

Question 1 - Did you correctly use the 'Safely remove the hardware' option to disconnect the USB drive? Or did you just abruptly pull it out from the USB port?

Question 2 - Did you use the USB drive across many devices, such as different PCs, cameras or game consoles?

Question 3 - Did you see other errors before 'There is a problem with this drive' occurs? Such as 'The file or directory is corrupted and unreadable' or 'not accessible fatal device hardware error'?

In a word, general causes of the scan and fix error 'There is a problem with this drive' include improper removal of USB drive, virus infection, file system corruption.

Solutions - How to Fix Scan And Fix Error (5 Solutions)

We have gathered several most effective ways to help fix 'There is a problem with this drive. Scan the drive now and fix it' on any removable disk. So, if you're one of the victims who saw this error every time you connected a USB flash drive or SD card to a Windows computer, don't hesitate to help yourself out.

Solution 1: Recover Data from a Scan and Fix HDD (Very Important)

If your USB flash drive, or perhaps a memory card, only suffered a minor effect, you can simply close the error message window and continue using the storage for a while. However, for most people who accepted the scan and fix the error for the first time, they can no longer access the drive as usual. Hence, all data on the drive will be lost. So you are strongly suggested to use data recovery software to retrieve data to another location.

Your reliable choice is EaseUS Data Recovery Wizard. This easy-to-use free data recovery software can recover data from USB hard drive which is infected with the error 'There is a problem with this drive. Scan the drive now and fix it'. Also, it has other highlights:

  • Recover deleted, formatted, and inaccessible data in different data loss situations.
  • Recover photos, audio, music, and emails from any storage effectively, safely and completely.
  • Recover data from the recycle bin, hard drive, memory card, flash drive, digital camera, and camcorder.

Connect your USB drive to your computer. Download EaseUS Data Recovery Wizard, and watch the video to access your USB.

Always keep the rule in mind that take the first step to rescuing data when a problem was found on a drive. What's more, EaseUS Data Recovery Wizard can work in most data loss situations, such as access inaccessible hard disk without formatting, undelete, unformat, recover the RAW drive and so on.

Solution 2: Do as Recommended (Scan and Fix)

When the disk pops up with this error, you'll be immediately prompted to scan and fix the removable disk before using it in Windows. And the suggested way is to scan for file system errors. Again, do it only when data has been transferred to a safe place.

Step 1: On the prompted window, choose "Scan and fix (recommended)" and then click "Repair drive".

use scan and fix tool to fix 'there is a problem with this drive. scan the drive now and fix it.' error

Step 2: Wait until Windows finds and repairs file system errors. Close the window when finished.

Step 3: Restart the PC. See if the error persists.

Solution 3: Check & Repair Bad Sectors

Bad sectors are usually responsible for most of the hard drive errors, including the one we're now talking about. You can use a tool to check if your disk has bad sectors. If there are bad sectors, then use CHKDSK to repair it.

First - Check the Bad Sectors

EaseUS free partition software is trusted and recommended by millions of users. It is a nice choice. It is able to check bad sectors for hard disk, USB flash drive, pen drive, SD memory card and other storage devices without formatting.

Step 1: Download EaseUS Partition Master and install it. Right-click the disk that you want to check, and then click "Surface test".

click surface test

Step 2: The operation will be immediately performed. Bad sectors will be marked as red.

wait for the process to check your sectors

After the process, you could know exactly how many bad sectors are there.

Second - Run CHKDSK

CHKDSK marks the bad sectors and prevents data corruption by fixing file system errors. Here are the steps:

Step 1: Press the "Windows" key and type cmd.

Step 2: Right-click "Command Prompt" and choose "Run as administrator".

Step 3: Enter the following command:

Click to copy

"e" means the drive letter of the partition you want to repair.

run chkdsk command

CHKDSK Alternative

If you don't have any technical know-how and want to minimize data risks, using third-party software could be a better choice. The Command line is suitable for computer professionals since wrong commands can cause severe problems. Therefore, we strongly recommend you to try an automatic command line alternative.

EaseUS Tools M is a practical computer fixing tool that is safe and light-weighted. It's a perfect alternative to CHKDSK command. Use this one-click tool to solve your computer issues.

To fix file system error or disk error:

Step 1: DOWNLOAD EaseUS Tools M for Free and install it.

Step 2: Open the software and select "File Fixing" on the left pane. 

On the right pane, choose the drive and check off the box at the bottom - "Check and fix file system error". Then, click "Fix" to start repairing the error.

Step 3: Wait until the operation completes. Wait until the operation completes. After the operation completes, click the "View" button to check the drive. 

select the drive and check off file system error

Third - Run SFC

In case of possible system file corruption, you are recommended to run the System File Checker (SFC) tool to repair missing or corrupted system files after running CHKDSK.

Open Command Prompt and type this command:

Click to copy

Solution 4: Use Windows Troubleshooter

Do not miss the other useful tool called Hardware and Devices troubleshooter, which is also designed to fix errors on external storage devices.

Step 1: Open Control Panel and find Troubleshooter (or Troubleshooting) according to different Windows OS version.

Step 2: Click Configure a device under "Hardware and Sound" option, and then click Advanced on the window that pops up in order to apply repairs automatically.

Step 3: Click Next and follow the wizard to accomplish the repair process.

Solution 5: Perform a Clean Boot

Another possible reason as to why you're encountering this issue is due to software conflicts. We recommend performing a clean boot. It is used to diagnose and troubleshoot advanced Windows problems. Here are the steps:

Step 1: Type msconfig at the start and hit "Enter" to open System Configuration Utility.

Step 2: Click "General", and then click "Selective Startup". Clear the Load Startup Items checkbox, and ensure that "Load System Services" and "Use Original boot configuration" are checked.

clean boot system configuration

Step 3: Click the "Services" tab. Select the "Hide All Microsoft Services" checkbox. Now click "Disable all".

hide all microsoft services

Step 4: Click "Apply"/"OK" and restart the computer. This will put Windows into a Clean Boot State.

The Bottom Line

Concluding from the post, the right steps to fix "There is a problem with this drive. Scan the drive now and fix it." error without losing data should be like this.

Use EaseUS data recovery software to recover data from USB flash drive that is no longer accessible -> find the best solution among the suggested 5 ways to scan and fix disk bad sectors and file system errors.


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Frequently Asked Questions

1. Why choose EaseUS Data Recovery Wizard?

"EaseUS Data Recovery Wizard is the best we've seen. It's far from perfect, partly because today's advanced disk technology makes data-recovery more difficult than it was with the simpler technology of the past, but it's fast and efficient..."PCMag

"The first thing you'll notice about EaseUS Data Recovery Wizard Pro is that its interface is very clear and uncluttered, with only a small collection of self-explanatory controls. You won't find lots of extra options hidden in a system of hidden menus, either; what you see really is what you get."techradar

"Recover lost files, even after deleting a partition or formatting your drive."Macworld

2. Why cannot I recover 2GB data for free?

It is recommended to check the version installed is Free or Trial because they are different versions.

Trial has data preview function but cannot save any files, while the Free version enables to recover 2 GB files. The default free space is 500 MB and you may share the product on social media to get another 1.5 GB.

3. Why cannot the recovered files be opened?

A file is saved as 2 parts on the storage device: directory info (which is comprised by file name, time stamp and size info, etc.) and data content.

If the files with original file names and folder structures cannot be opened, one possible reason is the corrupted directory info. There is still a chance to recover the data content with the RAW Recovery method in our software.

4. Why isn't it suggested to recover the files back to the original drive?

The storage structure of the lost files would be altered or damaged by any changes on the drive. If you save the recovered files back to the same drive, the original data structures and data content would be corrupted or overwritten, which causes permanent data loss. So you should prepare another disk to save the files.

5. How can I check whether my data is recoverable or not before purchase?

The Free version helps you save 2GB files to better verify the recovery quality of our product before purchase.

6. How long does it take to scan the drive?

It strongly depends on the capacity of your hard drive and the performance of your computer. As reference,most drive recoveries can be completed in around 10 to 12 hours for a 1-TB healthy hard drive in general conditions.

About Data Recovery Wizard

It's super easy to recover 250+ types of files after deletion, disk formatting and virus infection. Click the links and compare the difference of each version.