FIX: There is a problem with this drive. Scan the drive now and fix it.

Jean updated on Jul 12, 2019 to Data Recovery | How-to Articles


Are you seeing 'There is a problem with this drive? Scan the drive now and fix it' error when plugging a USB flash drive or microSD memory card into a computer? Here, a complete guide with 3 popular solutions is offered to remove this error on removable disks. Use EaseUS data recovery software to recover data that becomes inaccessible due to bad sectors and file system corruption.

Error - "There is a problem with this drive. Scan the drive now and fix it"

When plugging in a USB flash drive into a computer, an error message suddenly pops up on the upper right of the screen, saying "There is a problem with this drive. Scan the drive now and fix it."

there is a problem with this drive. scan the drive now and fix it

So, are you seeing the exact error soon after inserting a removable storage device in the computer running Windows 10, 8.1 or 8? Similarly, users of Windows 7 and Windows Vista should face an even longer warning that implies the same trouble, which is "Do you want to scan and fix removable disk [drive letter]? There might be a problem with some files on this device or disc. This can happen if you remove the device or disc before all files have been written to it."


By answering the following questions, you'll clearly figure out the reasons why Windows prompts such scan and fix error message and prevents you from using your device properly.

Question 1 - Did you correctly use the 'Safely remove the hardware' option to disconnect the USB drive? Or did you just abruptly pull it out from the USB port?

Question 2 - Did you use the USB drive across many devices, such as different PCs, cameras or game consoles?

Question 3 - Did you see other errors before 'There is a problem with this drive' occurs? Such as 'The file or directory is corrupted and unreadable' or 'not accessible fatal device hardware error'?

In a word, general causes of the scan and fix error 'There is a problem with this drive' include improper removal of USB drive, virus infection, file system corruption.


If your USB flash drive, or perhaps a memory card, only suffered a minor effect, you can simply close the error message window and continue using the storage for a while. 

However, for most people who accepted the scan and fix the error for the first time, they can no longer access the drive as usual. Hence, all data on the drive will be lost.


#1 Data Recovery - How to recover data from an inaccessible drive that needs to scan and fix the error?

Download EaseUS Data Recovery Wizard, and apply the most straightforward yet helpful hard drive recovery software to recover data from USB hard drive which is infected with the error 'There is a problem with this drive. Scan the drive now and fix it'.

Your Reliable Choice - EaseUS Data Recovery Wizard

  • Recover deleted, formatted, and inaccessible data in different data loss situations.
  • Recover photos, audio, music, and emails from any storage effectively, safely and completely.
  • Recover data from the recycle bin, hard drive, memory card, flash drive, digital camera and camcorder.

Always keep the rule in mind that take the first step to rescuing data when a problem was found on a drive, and EaseUS Data Recovery Wizard can come to work in most data loss situations, such as open inaccessible hard disk without formatting, undelete, unformat, recover the raw drive and so on.

#2 Error Fix - How to remove 'There is a problem with this drive. Scan the drive now and fix it.'?

Next, we gathered 3 most popular ways to help fix 'There is a problem with this drive. Scan the drive now and fix it' on any removable disk. So, if you're one of the victims who saw this error every time you connected a USB flash drive or SD card to a Windows computer, don't hesitate to help yourself out.

Method 1. Do as recommended (Scan and fix)

When hard drive was given the error, you'll be immediately prompted to scan and fix the removable disk before using it in Windows, and the suggested way is to scan for file system errors. Again, do it only when data has been transferred to a safe place.

Step 1. On the prompted window, choose "Scan and fix (recommended)" and then click "Repair drive".

use scan and fix tool to fix 'there is a problem with this drive. scan the drive now and fix it.' error

Step 2. Wait some time until Windows finds and repairs file system errors. Close the window when finished.

Step 3. Restart PC. See if the error persists.

Method 2. Check & repair bad sectors

Bad sectors are usually responsible for most of the hard drive errors, including the one we're now talking about. You can use either chkdsk X: /f /r /x command or bad sector repair software to check and remove bad sectors from the hard drive.

For example, EaseUS free partition manager offers a "check partition" feature that helps remove bad sectors automatically by calling chkdsk utility. If you have no idea how to start a command prompt, you can choose this automated way.


Step 1: Open EaseUS Partition Master on your computer. Then locate the disk, right-click the partition you want to check, and choose "Check File System".

Check Partition - Step 1

Step 2: In the Check File System window, keep the "Try to fix errors if found" option selected and click "Start".

Check Partition - Step 2

Step 3: The software will begin checking your partition file system on your disk. When it has completed, click "Finish".

Check Partition - Step 3

Method 3. Troubleshoot hardware and devices

Do not miss the other useful tool called Hardware and Devices troubleshooter, which is also designed to fix errors with external storage devices.

Step 1. Open Control Panel and find Troubleshooter (or Troubleshooting) according to different Windows OS version.

Step 2. Click Configure a device under "Hardware and Sound" option, and then click Advanced on the window that pops up in order to apply repairs automatically.

Step 3. Click Next and follow the wizard to accomplish the repair process.

The Bottom Line

Concluding from the post, the right steps to fix "There is a problem with this drive. Scan the drive now and fix it." error without losing data should be like this.

Use EaseUS data recovery software to recover data from USB flash drive that is no longer accessible -> find the best solution among the suggested 3 ways to scan and fix disk bad sectors and file system errors.


100% of people found this article helful.


Frequently Asked Qusetions

1. Why cannot I recover 2GB data for free?

It is recommended to check the version installed is Free or Trial because they are different versions.

Trial has data preview function but cannot save any files, while the Free version enables to recover 2 GB files. The default free space is 500 MB and you may share the product on social media to get another 1.5 GB.

2. Why cannot the recovered files be opened?

A file is saved as 2 parts on the storage device: directory info (which is comprised by file name, time stamp and size info, etc.) and data content.

If the files with original file names and folder structures cannot be opened, one possible reason is the corrupted directory info. There is still a chance to recover the data content with the RAW Recovery method in our software.

3. Why isn't it suggested to recover the files back to the original drive?

The storage structure of the lost files would be altered or damaged by any changes on the drive. If you save the recovered files back to the same drive, the original data structures and data content would be corrupted or overwritten, which causes permanent data loss. So you should prepare another disk to save the files.

4. How can I check whether my data is recoverable or not before purchase?

The Free version helps you save 2GB files to better verify the recovery quality of our product before purchase.

5. How long does it take to scan the drive?

It strongly depends on the capacity of your hard drive and the performance of your computer. As reference,most drive recoveries can be completed in around 10 to 12 hours for a 1-TB healthy hard drive in general conditions.

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