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How to Fix Fatal Device Hardware Error and Recover Data

Updated on Dec 25, 2017 by Jean to Storage Media Recovery

Summary

"The request failed due to a fatal device hardware error" or "not accessible fatal device hardware error" occurred frequently among WD and Seagate external hard drives, and here is the most recommended solution to fix the "fatal device hardware" error. Free data recovery software is also offered to help you recover lost data.

WD the request failed due to a fatal device hardware error

"I have a portable WD Passport which connects to my Windows 10 laptop via USB. Lately, whenever I try to access the drive, I get a message which says request failed due to a fatal device hardware error. This is starting to worry me, as I have 767GB data on there."

Seagate the request failed due to fatal device hardware error

"My Seagate 2TB external hard disk is not working, showing" H:\ is not accessible. The request failed due to a fatal device hardware error" when double click on this. How can I fix this? It's very urgent sir... Reply please ."

How to Recover Data from Hard Disk with Fatal Device Hardware Error?

One of the most common hardware issues happening to Western Digital (WD) and Seagate external hard drive users is the fatal error, with the exact expression "X: is not accessible. The request failed due to a fatal device hardware error". Sometimes, the fatal error is followed by certain error codes, such as "0x800701E3".

Many people have no idea about why their hard drives suddenly stopped and gave such a fatal error message. It's an emergency issue, in fact, because it means your hard drive is failing, and about to put an end to its life.

At this moment, before searching for a solution, you should immediately state to download the recommended data recovery program to recover data. The earlier you take the step, the more data you can rescue from the drive with fatal errors.

EaseUS Data Recovery Wizard is specialized in hard drive data recovery, especially when the hard drive becomes inaccessible due to a fatal device hardware error and you have valuable data on it. For the first attempt, you could try the free data recovery software.

Notice
Your hard drive with fatal errors might not be detected or showing up in Windows, so jump to the troubleshooting step instead of retrieving data for the first attempt. You could try to recover data after rectifying the problem!

Step 1. Launch EaseUS Data Recovery Wizard. Select the hard drive with the fatal device hardware error and click "Scan".

select the hard drive with fatal device hardware error

Step 2. The software will start a quick scan first, then a deep scan will automatically launch in order to search for more inaccessible files.

scan hard drive with fatal device hardware error to find data

Step 3. Choose the file(s) you want to recover by file types from the scanning results. Click the "Recover" button to recover the selected files. Save the recovered files to another data storage device with no hardware or software issues.

recover inaccessible files on hard drive with fatal device hardware error

How to Fix "the request failed due to a fatal device hardware error" on HDD, SD Card or USB disk?

The most applied way to troubleshoot the fatal device hardware error on a drive is with the Diskpart utility, which is an important Windows tool for disk maintenance and recovery from a variety of disk related issues. Let's start to check and repair the disk that has the fatal device hardware error.

Step 1. Click on Start--> All Programs-->Accessories, and then right-click Command Prompt.
Step 2. Click Run as administrator.
Step 3. In the Command Prompt, type: CHKDSK /F and hit enter. CHKDSK will automatically fix file system errors on the disk.
Step 4. Type CHKDSK /R and hit enter. CHKDSK will scan for and attempt recovery of bad sectors.