How to Recover Files After Factory Reset Laptop

Jean updated on Jan 13, 2021 to Data Recovery | How-to Articles

Your laptop or PC gets freezing, hanging and crashing. You have to factory reset it. But you lost files after factory reset. How to restore the lost data? Now download EaseUS data recovery software to recover lost files after factory reset laptop HP, Dell, Toshiba, Acer, Asus, Lenovo, Sony, Samsung, ect. with detailed guide.

Part 1. Overview of Data Loss After Factory Reset

"My Dell laptop was severely infected by unknown malware and viruses, and antivirus software did not help eventually. For the last hope, I reset Dell to factory settings. Unfortunately, many programs, data, and personal files were erased after the factory reset. Can I use data recovery software to get them back?" - EaseUS

"I have today restored my computer to factory default and have lost all my pictures, files, etc any idea how I can retrieve them at all I have pictures I have had for years all installed on there any help much appreciated" - Cnet 

How many of you did a factory reset on a laptop but forgot to backup important files on it? To tell the truth, it's not a wise option to factory restore a PC or laptop without transferring personal files to an external USB flash drive or external hard drive, because data will be completely removed once you choose to reset the machine. However, in many events, we need to do a reset. For example, a laptop's performance is getting worse and worse, with virus problems or just need to wipe programs' settings, passwords or other sensitive data before sending it away or selling it to other people. 

Part 2. Chances of File Recovery After Factory Reset

According to the first part, you will certainly lose your files after the factory reset. The factory reset is mainly for C drive. The process of the factory reset is this:

  • Reformat the C drive - Restore the system with a backup - Restart after restore

Basically, after doing a factory reset, the laptop will completely remove all post-installed programs, applications, games or personal documents, pictures, music or movies off from the machine. As a result, some of the data will be overwritten. What's worse, the file system of the original lost file will be corrupted. But this doesn't mean that you lose the chance to recover wanted files after a factory reset. You still have a chance to recover files that may not have been overwritten.

The only chance is using EaseUS Data Recovery Wizard. It's professional in the data recovery field and has helped millions of customers successfully recover lost data in an easy way. This reliable hard disk data recovery software can recover your lost files via RAW. What's more, it has some excellent features:

Part 3. Recover Files After Factory Reset Laptop Without Backup

Since EaseUS disk data recovery software is the only one that meets your demands perfectly, you should restore your data as soon as possible. Download it to recover lost files after factory reset laptop HP, Dell, Toshiba, Acer, Asus, Lenovo, Sony, Samsung, etc. with the detailed guide below.

Also read: How to Recover Data after Factory Reset Samsung Galaxy

Step 1. Select your computer or laptop's hard drive where you have lost your data after the factory reset. Click the "Scan" button to start the scanning process.

find the location where you lose your data

Step 2. Wait patiently for the scan to complete. Then, preview and select the files you want to restore.

scan the location to find lost data

Step 3. Click the "Recover" button to retrieve the lost data. It's better to save the recovered files to another place instead of the original disk.

recover all of your data

Part 4. Factory Reset Windows 10 Laptop/PC Without Losing Data

If your computer isn't running the way it should, giving you strange errors or performing slowly, then it's probably time for a reset. Resetting your PC or restoring to an earlier state can clean out any pesky background programs and wipe your computer's hard drive of any unneeded files. Before you take any actions and when your PC is running smoothly, you should back up wanted data as soon as possible, especially, the C drive data. Copying the data to an external hard drive is a nice idea. Then, you will be able to reset your device.

Also read: Backup Files Before Factory Reset Windows 10 

The operating system provides a number of options that let you reset your Windows 10 computer to an earlier state. Here's how to reset your Laptop/PC in Windows 10 easily.

Step 1. Navigate to "Settings > Update & security > Recovery > Reset this PC > Get started".

reset windows 10 step 1

Step 2. Click either "Keep my files" or "Remove everything". It depends on whether you want to keep your data files intact. Either way, all of your settings will return to their defaults and apps will be uninstalled. 

keep my files or remove everything

Step 3. If you chose "Remove everything" in the prior step, select"only the drive where Windows is installed" or "All drives"

factory reset windows 10 step 3

Step 4. Select "Just remove my files" or "Remove files and clean the drive". If you are giving the computer away, the next person can't recover your erased files. If you are keeping the computer, choose "Just remove my files."

factory reset windows 10 step 4

Step 5. Click "Reset" when prompted. Windows will then restart and take several minutes to reset itself.

clcik reset to start the factory reset process

After this process, you can bring back the external hard drive data or restore your backup if you need them.

Also read: How to Factory Reset Mac Without Losing Data


Having a backup in advance can always do you a great favor. If you want to factory reset your laptop when your OS is running slow or caught a virus, make sure that you've already had a backup. If you don't have a backup and you have performed the factory reset, you should try EaseUS Data Recovery Wizard (details are in Part 3) to get back lost files as soon as possible. This useful tool offers excellent performance as well as simple operations.

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Frequently Asked Questions

1. Why choose EaseUS Data Recovery Wizard?

"EaseUS Data Recovery Wizard is the best we've seen. It's far from perfect, partly because today's advanced disk technology makes data-recovery more difficult than it was with the simpler technology of the past, but it's fast and efficient..."PCMag

"The first thing you'll notice about EaseUS Data Recovery Wizard Pro is that its interface is very clear and uncluttered, with only a small collection of self-explanatory controls. You won't find lots of extra options hidden in a system of hidden menus, either; what you see really is what you get."techradar

"Recover lost files, even after deleting a partition or formatting your drive."Macworld

2. Why cannot I recover 2GB data for free?

It is recommended to check the version installed is Free or Trial because they are different versions.

Trial has data preview function but cannot save any files, while the Free version enables to recover 2 GB files. The default free space is 500 MB and you may share the product on social media to get another 1.5 GB.

3. Why cannot the recovered files be opened?

A file is saved as 2 parts on the storage device: directory info (which is comprised by file name, time stamp and size info, etc.) and data content.

If the files with original file names and folder structures cannot be opened, one possible reason is the corrupted directory info. There is still a chance to recover the data content with the RAW Recovery method in our software.

4. Why isn't it suggested to recover the files back to the original drive?

The storage structure of the lost files would be altered or damaged by any changes on the drive. If you save the recovered files back to the same drive, the original data structures and data content would be corrupted or overwritten, which causes permanent data loss. So you should prepare another disk to save the files.

5. How can I check whether my data is recoverable or not before purchase?

The Free version helps you save 2GB files, so verify the recovery quality of our product before purchase.

6. How long does it take to scan the drive?

It strongly depends on the capacity of your hard drive and the performance of your computer. As reference,most drive recoveries can be completed in around 10 to 12 hours for a 1-TB healthy hard drive in general conditions.

About Data Recovery Wizard

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