5 Fixes for Laptop Screen Black but Still Running

Do not panic if your HP, Acer, Dell, Lenovo, or Asus laptop turns on but no display or laptop screen black but still running. Here are tried-and-true solutions to solve laptop screen black problem. Being afraid of losing data? EaseUS data recovery software shall be an ideal choice to recover and export data to another location and allows you to solve my laptop screen is black issue without data loss.

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Table of Contents

iso recovery

The laptop screen black occurs when there is a corrupted graphics driver or a problem with the LCD display back light. To test the display, you can attach an external monitor and restart the computer. If an image displays on the external monitor, there might be a graphics driver conflict with the notebook LCD display that leads to laptop screen black but still running.

There are five practical ways to fix laptop screen black or laptop turns on but no display issue. The following table shows you the quick navigation to these solutions. Click on each fix for detailed guides.

Workable Solutions Step-by-step Troubleshooting
Fix 1. Recover Laptop Data at First Run EaseUS hard drive recovery software, select the drive where you lose your data, and click "Scan"...Full steps
Fix 2. Hard Reset the PC Turn off the laptop. Remove the laptop from any port replicator or docking station...Full steps
Fix 3. Test The Display Connect an external monitor to the laptop. If the computer screen does not display...Full steps
Fix 4. Reseat Memory Modules Turn off the laptop, and then disconnect the power cord. Before beginning any procedure...Full steps
Fix 5. Reset Your Laptop Press the Windows logo key and L on your keyboard. This will take you to the Windows 10 sign-in...Full steps

Related reading: How to use one of the best data recovery software to recover data from laptop

User Issue: My Laptop Screen Is Black 

"I've been experiencing problems with my HP Pavilion laptop. The power button light turns on but nothing appears on the screen. How to solve the laptop turns on but no display issue without affecting data inside."

It's common to see a laptop black screen of death after login with a cursor, no display, no options, just nothing. For years of experience in the IT field, the laptop with "LED light on, hard drive spinning, but no display" issue frequently happens to users, especially when Microsoft pushes a Windows operating system update.

And the corresponding troubleshooting for laptop screen black can be found anywhere on the internet, most will be related to a Windows reset or component reset, which wipes hard drive data. Press and hold the power button on your device for 10 seconds to turn it off, then unplug your adapter. After 30 seconds, plug your adapter back in and restart your device. If you still see a black screen, you can read on.

To resolve the laptop screen black issue, try the following five practical methods in order. 

Fix 1. First Thing to Do: Recover Data When Screen Remains Blank or Black

In the process of solving this problem, there might be a risk of data loss. So, if you care about your data, try to access your hard drive and back up your important files at the very beginning 

We recommend you the easiest data recovery solution - EaseUS bootable disk data recovery software to access the hard drive when the laptop screen remains black. If the OS can't run properly or the system disk is corrupted, you can use it to restart your computer from a USB bootable drive and get data back. 

EaseUS Data Recovery Wizard

  • Recover data from dead hard drive effectively 
  • Recover photos, videos, audio files, documents, and other 1000+ file types from HDD, SSD, USB flash drive, SD card, etc.
  • Support data recovery for sudden deletion, power failure, OS re-installation/upgrade, hard drive crash, system crash, and more
  • Repair corrupted files after the data recovery for free
 Download for Win Recovery Rate 99.7%
 Download for Mac Trustpilot Rating 4.4

Tip: Remember to take out the hard drive and recover data from it. Connect the hard drive to another computer and then using the data recovery software that doesn't need any technical know-how and minimizes data risks

Step 1. Create a bootable disk

Prepare an empty USB. If you have important data on it, copy the data to another device. When you create a bootable disk, the data on the USB will be erased. EaseUS Data Recovery Wizard WinPE Edition will help you create a bootable disk.

Connect the USB drive to PC, launch EaseUS Data Recovery Wizard WinPE Edition. Select the USB drive and click "Create" to create a bootable disk.

create a bootable disk with easeus

Step 2. Boot from the bootable USB

Connect the bootable disk to PC that won't boot and change your computer boot sequence in BIOS. For most users, it works well when they restart their computer and press F2 at the same time to enter BIOS. Set to boot the PC from "Removable Devices" (bootable USB disk) or "CD-ROM Drive" (bootable CD/DVD) beyond Hard Drive. Press "F10" to save and exit.

Step 3. Recover files/data from a PC/laptop hard drive that won't boot

When you boot from the USB, you can run EaseUS Data Recovery Wizard from the WinPE bootable disk. Select the drive you want to scan to find all your lost files. 

selet the drive

Click "Scan" to start the scanning process.

let the software scan the drive

Recover data from the computer or laptop. After the scan completed, you can preview all recoverable files, select the targeted files, and click the "Recover" button to restore your files. You'd better save all of the recovered data to another place to avoid data overwriting.

recover data from the computer

If your hard drive contains the system, you can refer to this guide: Migrate OS to SSD/HDD.

With data safely transferred, now you can begin the repair procedure by carefully follow the solutions below, which are proven to be useful in fixing most laptops turning on but displaying nothing on the screen issue.

Fix 2. Hard Reset the Laptop to Resolve Laptop Blank Screen

Your laptop manufacturers should allow you to hard reset or factory reset your machine when it has trouble starting up or malfunctioning in other ways. If you have no idea how to do the hard reset, try to contact the manufacturer or seek help on the official support forum. This manner removes data and apps, still, it deserves an initial trial since it resolves the display blank or black issue mostly. Here, we take HP laptop as an example:

Step 1. Turn off the laptop. Remove the laptop from any port replicator or docking station.

Step 2. Disconnect all external connected peripheral devices such as USB storage devices, external displays, and printers. Unplug the AC adapter from the laptop.

remove all external disks

Step 3. Remove the battery from the battery compartment.

With the battery and power cord unplugged, press and hold the "Power button" for about 15 seconds to drain any residual electrical charge from the capacitors.

Step 4. Insert the battery and plug the AC adapter back into the laptop, but do not connect any of the peripheral devices.

Step 5. Press the "Power button" to turn on the laptop. The laptop starts normally or a startup menu opens.

Step 6. If a startup menu opens, use the arrow keys to select Start Windows Normally, and then press "Enter".

After Windows opens, reconnect each peripheral device that was disconnected, one device at a time, until all devices are reconnected.

Fix 3. Connecting an External Monitor to Test the Display

The screen might remain black when there is a corrupted graphics driver or a problem with the LCD display backlight. To test the display, attach an external monitor, and restart the computer. This test is helpful if the display is black but you can hear that the computer is operating. You can connect most monitors and other display devices like projectors using the VGA, DVI, HDMI, or DisplayPort cables. 

Step 1. Connect an external monitor to the laptop.

  • Know the video connectors on your computer and display devices to avoid problems and get the best possible picture quality.
  • An HDMI connection can also carry audio. HDMI audio is lost when using a DVI to HDMI adapter or cable solution. You cannot connect DVI-D to VGA.

Step 2. If the computer screen does not display on the external monitor, press "F4" until the screen image displays.

Step 3. If an image displays on the external monitor, there might be a graphics driver conflict with the laptop LCD display. Download and install the latest graphics and chipset drivers for your specific computer.

Step 4. If you can hear sounds of operation but no image is visible on either display, you can change a monitor or send the laptop for service.

Fix 4. Reseating the Memory Modules to Fix Laptop Screen Black

If a memory module is loose, it usually causes a laptop not displaying an image. So, reseating the memory modules might resolve either a blank or black screen issue on a laptop. By removing the AC adapter from the laptop, removing and reseating the memory module, and then reconnecting the AC adapter to the laptop, you can finally make it.

Step 1. Turn off the laptop, and then disconnect the power cord. Before beginning any procedure, touch a grounded metal object to discharge static electricity.

Step 2. Remove the cover to access the memory.

Step 3. Remove memory modules on the laptop.

remove memory modules

Step 4. Reinsert all memory modules.

Step 5. Perform any tests to verify that the laptop can start up and run in the Windows operating system.

Fix 5. Reset Your PC to Fix Laptop Black Screen

If your turns on but no display, you can refresh or reset your PC or laptop to reinstall Windows without affecting your personal files, apps, or any of your settings.

Step 1. Press the Windows logo key and L on your keyboard. This will take you to the Windows 10 sign-in screen. Don't log in.

Step 2. Reset your PC by holding the "Shift" key while you click the "Power" button > "Restart" in the lower-right corner of the screen. Your PC will restart in Windows Recovery Environment (WinRE) environment.

Step 3. From the options screen, choose "Troubleshoot > Reset this PC". Click "Next".

reset pc by clicking troubleshoot

Then, select the quick option without removing your personal files. Wait for Windows to open. Follow any on-screen instructions.

Conclusion on Laptop Screen Black But Still Running Issue

If your PC turns on but no display, don't worry and try the methods we have listed above to effectively fix your issue. If you have any better solution for this issue, let us know. If you have any questions about data recovery or other problems while using EaseUS data recovery software, send an email to our support team. We will solve it as soon as possible.

 Download for Win Recovery Rate 99.7%
 Download for Mac Trustpilot Rating 4.4

If you still have 'my laptop screen is black' problem, you can watch this video:

  1. 1 - check charger
  2. 2 - check battery
  3. 3 - check over the charged problem
  4. 4 - check RAM
  5. 5 - check ribbon...

Video source: https://www.youtube.com/channel/UC9aJS7SyuFDTCG58akHb62A

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Updated by Cedric

Cedric Grantham is one of the senior editors of EaseUS who lives and works in Chengdu, China. He mainly writes articles about data recovery tutorials on PC and Mac and how-to tips for partition management. He always keeps an eye on new releases and likes various electronic products.

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Written by Jean

Author Jean has been writing tech articles since she was graduated from university. She has been part of the EaseUS team for over 5 years. Her special focuses are data recovery, disk partitioning, data space optimization, data backup and Mac OS. By the way, she's an aviation fan!

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