Laptop Turns On But No Display/Screen Black

Jean updated on Sep 06, 2019 to Data Recovery | How-to Articles


Do not panic if your HP, Acer, Dell, Lenovo or Asus laptop turns on but no display or the laptop turns on but the screen is black. Here are tried-and-true solutions to solve your problem. Go through the ultimate guide to resolve the issue. Being afraid of losing data? EaseUS data recovery software shall be an ideal choice to recover and export data to another location.

Part 1: Recover Data When Screen Remains Blank or Black
Part 2: Three Useful Methods to Fix No Display Issue

Laptop Is Turning On But No Display

"I've been experiencing problems with my HP Pavilion laptop. The power button light turns on but nothing appears on the screen. How to solve the laptop turns on but no display issue without affecting data inside."

It's common to see Windows black screen of death after login with a cursor, no display, no options, just nothing. For years of experience in the IT field, the laptop with "LED light on, hard drive spinning, but no display" issue frequently happens to users, especially when Microsoft pushes a Windows operating system update. And the corresponding troubleshooting can be found anywhere on the internet, most will be related to a Windows reset or component reset, which wipes hard drive data. 

Part 1: Recover Data When Screen Remains Blank or Black

So, if you care about your data, try to access your hard drive at the very first. Among the multiple approaches, we recommend you the easiest one. You can easily copy the data to another drive or using data recovery software. EaseUS disk data recovery software is designed to serve people who have trouble in data recovery or accessing the hard drive.

Remember to take out the hard drive and recover data from it. Connect the hard drive to another computer and then using the data recovery software that doesn’t need any technical know-how and minimizes data risks:

Step 1: Selecting the location

  • Launch EaseUS Data Recovery Wizard and select the drive where you lose your data.
  • Select the very hard drive when you open the file recovery software.
select the hard drive

Step 2: Scanning the drive

  • Click the "Scan" button. The length of the scanning time highly depends on drive capacity.
  • Wait patiently during this process.
scan the hard drive

Step 3: Recovering wanted files

  • After the scan, just choose what you need and click "Recover" button to recover lost data.
  • The "Filter", "Search" and "Extra Files" options are helpful for you to find the desired data from a hard drive.
recover data from hard drive

If your hard drive contains the system, you can refer to this guide: Migrate OS to SSD/HDD.

Part 2: Fix No Display Issue on HP/Acer/Asus/Dell/Lenovo Laptop

With data safely transferred, now you can begin the repair procedure by carefully follow the solutions below, which are proven to be useful in fixing most laptop turning on but displaying nothing on the screen issue.

Method 1: Performing A Hard Reset

Your laptop manufacturers should allow you to hard reset or factory reset your machine when it has trouble in starting up or malfunctioning in other ways. If you have no idea about how to do the hard reset, try to contact the manufacturer or seek help on the official support forum. This manner removes data and apps, still, it deserves an initial trial since it resolves the display blank or black issue mostly. Here, we take HP laptop as an example:

  • Step 1: Turn off the laptop. Remove the laptop from any port replicator or docking station.
  • Step 2: Disconnect all external connected peripheral devices such as USB storage devices, external displays, and printers. Unplug the AC adapter from the laptop
  • Step 3: Remove the battery from the battery compartment.
  • With the battery and power cord unplugged, press and hold the "Power button" for about 15 seconds to drain any residual electrical charge from the capacitors.
  • Step 4: Insert the battery and plug the AC adapter back into the laptop, but do not connect any of the peripheral devices.
  • Step 5: Press the "Power button" to turn on the laptop. The laptop starts normally or a startup menu opens.
  • Step 6: If a startup menu opens, use the arrow keys to select Start Windows Normally, and then press "Enter".

After Windows opens, reconnect each peripheral device that was disconnected, one device at a time, until all devices are reconnected.

Method 2: Connecting An External Monitor to Test The Display

To exclude the factor that your laptop monitor has been damaged or not working properly, try to find a normally working monitor and connect your laptop to it. You can connect most monitors and other display devices like projectors using the VGA, DVI, HDMI or DisplayPort cables. 

  • Step 1: Connect an external monitor to the laptop.
  • Know the video connectors on your computer and display devices to avoid problems and get the best possible picture quality.
  • An HDMI connection can also carry audio. HDMI audio is lost when using a DVI to HDMI adapter or cable solution. You cannot connect DVI-D to VGA.
  • Step 2: If the computer screen does not display on the external monitor, press F4 until the screen image displays.
  • Step 3: If an image displays on the external monitor, there might be a graphics driver conflict with the laptop LCD display. Download and install the latest graphics and chipset drivers for your specific computer.
  • Step 4: If you can hear sounds of operation but no image is visible on either display, you can change a monitor or send the laptop for service.

Method 3: Reseating The Memory Modules

If a memory module is loose, it usually causes a laptop not displaying an image. So, reseating the memory modules might resolve either a blank or black screen issues on a laptop. By removing the AC adapter from the laptop, removing and reseating the memory module and then reconnecting the AC adapter to the laptop, you can finally make it.

  • Step 1: Turn off the laptop, and then disconnect the power cord. Before beginning any procedure, touch a grounded metal object to discharge static electricity.
  • Step 2: Remove the cover to access the memory.
  • Step 3: Remove memory modules in the laptop.
  • Step 4: Reinsert all memory modules.
  • Step 5: Replace the cover, battery, and power cord. Turn on the laptop.
  • Step 6: Perform any tests to verify that the laptop can start up and run in the Windows operating system.


If your PC turns on but no display, don't worry and try the methods we have listed above to effectively fix your issue. If you have any better solution for this issue, let us know. If you have any question about data recovery or other problems while using EaseUS data recovery software, send an email to our support team. We will solve it as soon as possible.


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Frequently Asked Questions

1. Why choose EaseUS Data Recovery Wizard?

"EaseUS Data Recovery Wizard is the best we've seen. It's far from perfect, partly because today's advanced disk technology makes data-recovery more difficult than it was with the simpler technology of the past, but it's fast and efficient..."PCMag

"The first thing you'll notice about EaseUS Data Recovery Wizard Pro is that its interface is very clear and uncluttered, with only a small collection of self-explanatory controls. You won't find lots of extra options hidden in a system of hidden menus, either; what you see really is what you get."techradar

"Recover lost files, even after deleting a partition or formatting your drive."Macworld

2. Why cannot I recover 2GB data for free?

It is recommended to check the version installed is Free or Trial because they are different versions.

Trial has data preview function but cannot save any files, while the Free version enables to recover 2 GB files. The default free space is 500 MB and you may share the product on social media to get another 1.5 GB.

3. Why cannot the recovered files be opened?

A file is saved as 2 parts on the storage device: directory info (which is comprised by file name, time stamp and size info, etc.) and data content.

If the files with original file names and folder structures cannot be opened, one possible reason is the corrupted directory info. There is still a chance to recover the data content with the RAW Recovery method in our software.

4. Why isn't it suggested to recover the files back to the original drive?

The storage structure of the lost files would be altered or damaged by any changes on the drive. If you save the recovered files back to the same drive, the original data structures and data content would be corrupted or overwritten, which causes permanent data loss. So you should prepare another disk to save the files.

5. How can I check whether my data is recoverable or not before purchase?

The Free version helps you save 2GB files to better verify the recovery quality of our product before purchase.

6. How long does it take to scan the drive?

It strongly depends on the capacity of your hard drive and the performance of your computer. As reference,most drive recoveries can be completed in around 10 to 12 hours for a 1-TB healthy hard drive in general conditions.

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