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How to fix Your PC ran into a problem and needs to restart in Windows 10

Updated on May 17, 2018 by Abby Haines to Resource

Summary

Full solutions to help you fix 'Your PC ran into a problem and needs to restart' issue in Windows 10. Try them one by one to get rid of the unexpected system crash or blue screen of death and make your PC boot and work properly. If any important files get lost, try EaseUS data recovery software to get them back.

Your PC Ran into a Problem and Needs to Restart

Most Windows users have ever encountered a situation where the operating system crashes unexpectedly and then goes into a blue screen of death. Due to the different causes, the system will report different error messages and detailed information to help users troubleshoot the problem. Among them, 'Your PC ran into a problem and needs to restart' is the most common one.

About 'Your PC ran into a problem and needs to restart' Error

Your PC ran into a problem and needs to restart'. We're just collecting some error info, and then we'll restart for you. Many times the following error "Your PC Ran into a problem and needs to restart. We're just collecting some error info, and then we'll restart for you." makes a lot of trouble for you and it does not even let you log in. Before resolving this issue, let me tell you why this situation comes.?

Reasons of This Error

1) Changes in registry

2) Recent changes in Hardware of the system.

3) Any recent driver installation which went wrong.

4) Improper shutdown of the system which includes forcefull shutdown.

To fix it, we suggest you first recover data from corrupted Windows OS. And then disable the auto PC restart option from the StartUp & System Recovery settings. And we also advise you to update device drivers.

How to Fix "Your PC ran into a problem and needs to restart" Issue in Windows 10

Except for the recommendations above, you can also try the following solutions to get the error fixed. To do it, please open the Windows Boot Options men first:

  • Create a Windows Installation Media and boot your computer from it. 
  • That will open Windows Setup from which you can press Next.
  • Then select the Repair your computer option.

Then follow the fixes below. You don't have to try them all, just find the one that works best for you. 

Notice
If you have important data on your PC, you'd better backup your data without booting into your operating system. The fixes below may cause data loss, so it is a reasonable choice to backup your important data.

windows boot options menu

Fix # 1. Run the System File Checker 

In Windows Boot Options menu, select Troubleshoot > Advanced Options > Command Prompt. In the command line, type: sfc /scannow and press Enter button. Restart your computer when the process is finished.

Fix # 2. Perform an Automatic Repair

In Windows Boot Options menu, select Troubleshoot > Advanced Options > Startup Repair. Next, select the target operating system to fix. Windows will initiate the repair and then restart.

Fix # 3. Perform a System restore 

In Windows Boot Options menu, choose Troubleshoot > Advanced Options > System Restore. Select a previous working state (date) to restore your computer. Wait until Windows restores your system and restart.

Fix # 4. Restore the Registry Files

1. Go to the "Advanced Option". Select the "Troubleshoot" option

2. Click on "Advanced Options". Click on fourth option "Command Prompt" and from here we are going to restore the registry to the previous state prior to the changes. 

click command prompt

3. Go to following Location "C:\Windows\System32\Config\RegBack". 

follow the location

4. Copy all the following files "Default", "SAM", "Security", "Software" and "System" to the previous directory that is "C"\Windows\System32\Config".

copy the commands

Before copying these files to the Config folder, please take the back from Config folder. 

Once you restore the registry files, restart your system. And magically your system will start again normally.

Recover Data after Fixing "Your PC ran into a problem and needs to restart" Error

If you, unfortunately, lost important files while taking the above methods to troubleshooting 'Your PC ran into a problem and needs to restart' error in Windows 10, please try EaseUS data recovery software to retrieve them back. Now download the trial version and start to find and retrieve your lost data!

1) Launch the program, select a location where data lost and click "Scan".
2) After quick scan and deep scan, filter and preview the recoverable files in specified categories.
3) Select the target files and click "Recover" button to save them to a safe place.

recover data after fix the pc ran into a problem issue