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"My Windows 10 suddenly crashed and stopped to work. I have tried everything to fix the issue but with no luck. Now, I plan to send the laptop to a repair shop. Before that, I want to retrieve my files. Is there any way to recover data from crashed Windows 10?"
Windows 10/11 crashed, how to recover files
Many users have the unpleasing experience of Windows 10 crash. It usually comes with serious problems such as the blue or black screen of death or OS won't start.
The prior task is to get the system back to a healthy state. However, it seems impossible for ordinary Windows users who barely know OS repair. Then, how about the data? Is it possible to recover data from the crashed computer?
But don't worry! Follow the step-by-step tutorial guide to help yourself out:
- 1. Recover data after Windows 10 crash with powerful data recovery software
- 2. Protect OS and data from crash
Part 1. Recover data after Windows 10/11 crash
Data recovery from crashed Windows 10 is easy when you have a backup, from which, you can restore your data. But if you have no backup, EaseUS file recovery software is available to help. Here, EaseUS Data Recovery Wizard enables you to perform successful data recovery from crashed Windows 10 when your computer cannot boot properly.
Steps to recover data from crashed Windows 10, follow these steps:
Step 1. Create a bootable disk
Launch EaseUS Data Recovery Wizard, choose "Crashed PC Recovery" and click "Go to Recover".

Select an empty USB to create the bootable drive and click "Create".
Warning: When you create a bootable disk, EaseUS Data Recovery Wizard will erase all data saved in the USB drive. Back up important data beforehand.

Step 2. Boot your computer from the bootable USB
Connect the bootable disk to the PC that won't boot and change your computer boot sequence in BIOS. For most users, it works well when they restart their computer and press F2 simultaneously to enter BIOS.
Set to boot the PC from "Removable Devices" (bootable USB disk) beyond Hard Drive. Press "F10" to save and exit.

Step 3. Recover data from a crashed system/PC
After booting from EaseUS Data Recovery Wizard bootable disk, select the drive you want to scan to find all your lost files. Preview and recover the files you need to a safe location.

After restoring essential data, you can turn to the Microsoft support team or other solutions online to repair the crashed Windows 10 OS. Mostly, clean install Windows 10 will effectively resolve this issue.
Part 2. Protect OS and data from crash
Knowing effective method to recover data from crashed Windows OS or dead computer is somewhat not enough.
Having a full backup of Windows 10 and data on your computer is the best plan. It will effectively protect your Windows OS and data from a sudden system crash or system error. You can either use File History or backup software to create the backup.
Here, we'd like to show you an automated way of backing up Windows 10 and data by using EaseUS file backup software - Todo Backup:
Step 1. Start with selecting the backup contents.

Step 2. There are four backup categories, File, Disk, OS, and Mail, click Disk.

Step 3. It is available to back up a whole disk or a certain partition. Choose the one you need and click OK.

Step 4. Select the destination where you want to save the backup.

Step 5. For disk/partition backup, you can choose to save the backup to local drive or to NAS.

Step 6. After the backup process is completed, your task will be displayed at the left. Right-click any one of the task, you can further manage your backup such as recover it, create incremental backup, etc.

You can also schedule to automatic back up Windows 10 so to prevent Windows 10 crash error.
Besides, to create a system repair disk using EaseUS Todo Backup will help you immediately restore Windows 10 to a healthy state with the created system backup image.
Part 3. Restore OS with Windows Recovery Services
An easy and quick way to solve Windows issues is using manual Windows repair services. EaseUS professional technical team can help you solve any system startup errors, including system failure, system blue screen, system black screen, and so on.
- 1. Fix Windows boot issues, including BSOD
- 2. Fix Windows error and configure Windows environment
- 3. Restore the system when it fails to boot
- 4. Optimize Windows computer to make it run quickly
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Cedric Grantham is one of the senior editors and data recovery specialists of EaseUS who lives and works in Chengdu, China. He mainly writes articles and how-to tips about data recovery tutorials on PC and Mac. He has handled 10,000+ data recovery cases and is mainly good at data recovery of NTFS, FAT (FAT32 and ExFAT) file systems, and RAID structure reorganization of RAID 0, 5, and 10.

Written by Tracy King
Tracy joined in EaseUS in 2013 and has been working with EaseUS content team for over 10 years. Being enthusiastic in computing and technology, she writes tech how-to articles and share technical solutions to resolve Windows & Mac data recovery, data backup, partition management, data transfer, Windows update issues, etc.
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EaseUS Data Recovery Wizard is a powerful system recovery software, designed to enable you to recover files you’ve deleted accidentally, potentially lost to malware or an entire hard drive partition.
Read More -
EaseUS Data Recovery Wizard is the best we have seen. It's far from perfect, partly because today's advanced disk technology makes data-recovery more difficult than it was with the simpler technology of the past.
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EaseUS Data Recovery Wizard Pro has a reputation as one of the best data recovery software programs on the market. It comes with a selection of advanced features, including partition recovery, formatted drive restoration, and corrupted file repair.
Read More
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