How to Fix the Pen Drive Shows Empty Although It Has Data

Brithny updated on Sep 16, 2019 to Storage Media Recovery | How-to Articles


Does your USB pen drive show empty although it has data? Are your USB files not showing while space used. Read this article to fix 'pen drive shows empty although it has data' issue.

Pen Drive Shows Empty Although It Has Data

I have this issue with my storage USB. I use it very frequently in Internet cafes, and I often download music, videos, etc to my USB. Yesterday, I inserted my USB flash drive to the computer and some of the files were not there. The USB files are not showing but space used! Can anybody help me?

USB files not showing but the space used is one of the main reasons for data loss disaster. This problem might be caused by various factors such as mistaken deletion, hidden files, wrong file system, and virus invasion, etc.

Now, try the solutions below to solve this issue – USB data not showing on PC.

Solution 1. Show USB's Hidden Files 

There are two steps to unhide USB files:

1. Connect the USB pen drive or flash drive to PC. Open Windows Explorer > Go to Tools > Folder Options > Go to View Tab > Check "Show Hidden Files". This will make sure that the files and folders are not in hidden mode. 

2. Next, click on Start Menu -->Run --> Type cmd and press Enter. To make the pen drive data showing, type the commands: attrib -h -r -s /s /d k:\*.*  and press Enter. Here, you need to replace "K" with your pen drive letter.

Manual input of the command line is suitable for computer professionals since wrong commands can cause more severe problems. Therefore, for security and usability, we strongly recommend you try an automatic command line alternative. EaseUS Tools M is a practical tool that enables you to check and fix files system error, enable/disable write protection and system update with one-click instead of typing intricate command lines.

Follow the simple steps below to show hidden files with this 1-click-fix software. 

Step 1.  DOWNLOAD EaseUS Tools M for Free.

Step 2. Start EaseUS Tools M, choose "File Fixing" on the left pane. Next, choose the target drive and keep the "Show hidden files." selected. Then, click the "Fix" button to start the progress.

show hidden files - step 2

Step 3. After the operation completes, click the View button to check the hidden files. 

show hidden files - step 3

Solution 2. Fix 'Pen Drive Shows Empty Although It Has Data' Issue With EaseUS

If you are annoyed by USB drive not showing data but space used problem, you come the right place! Retrieve your data with EaseUS's data recovery software, a popular third-party data recovery software. It performs well to recover shortcut files or hidden files from USB pen drive or flash drive. Here, if pen drive data not showing due to the virus, you should first scan your USB device for viruses to removes the virus.

Step 1. Choose the pen drive to scan.

Connect your pen drive to your computer and then you can run EaseUS pen drive recovery software - Data Recovery Wizard on your PC. On the main interface, choose your pen drive which marks as a removable disk, and click "Scan" to start the pen drive recovery.

choose pen drive to scan

Step 2. Scan the pen drive.

Let the program run to scan and find all your lost files. After the scan is complete, you can quickly find the desired file type by using the features of "Filter" and "Search".

  • Filter: Filter a specific file type like Pictures, Documents, Videos, etc.
  • Search: e.g. File name/file extension.
scan pen drive data

Step 3. Recover pen drive files.

One locates the target files, you can double-click to preview them one by one. Finally, click "Recover" to save them to a secure location on your PC or another external storage device.

preview and recover pen drive data

Extra Tips to Avoid Pen Drive Data Loss:

  • Back up important data or files to other devices
  • Avoid using the same USB device in multiple systems as there is a possibility of its corruption.
  • Always disconnect your USB drive safely to avoid virus attack
  • Storing flash media in proper conditions and not exposing your flash drive to extreme temperatures, humidity or pressure will keep your drive functioning longer.

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Frequently Asked Questions

1. Why choose EaseUS Data Recovery Wizard?

"EaseUS Data Recovery Wizard is the best we've seen. It's far from perfect, partly because today's advanced disk technology makes data-recovery more difficult than it was with the simpler technology of the past, but it's fast and efficient..."PCMag

"The first thing you'll notice about EaseUS Data Recovery Wizard Pro is that its interface is very clear and uncluttered, with only a small collection of self-explanatory controls. You won't find lots of extra options hidden in a system of hidden menus, either; what you see really is what you get."techradar

"Recover lost files, even after deleting a partition or formatting your drive."Macworld

2. Why cannot I recover 2GB data for free?

It is recommended to check the version installed is Free or Trial because they are different versions.

Trial has data preview function but cannot save any files, while the Free version enables to recover 2 GB files. The default free space is 500 MB and you may share the product on social media to get another 1.5 GB.

3. Why cannot the recovered files be opened?

A file is saved as 2 parts on the storage device: directory info (which is comprised by file name, time stamp and size info, etc.) and data content.

If the files with original file names and folder structures cannot be opened, one possible reason is the corrupted directory info. There is still a chance to recover the data content with the RAW Recovery method in our software.

4. Why isn't it suggested to recover the files back to the original drive?

The storage structure of the lost files would be altered or damaged by any changes on the drive. If you save the recovered files back to the same drive, the original data structures and data content would be corrupted or overwritten, which causes permanent data loss. So you should prepare another disk to save the files.

5. How can I check whether my data is recoverable or not before purchase?

The Free version helps you save 2GB files to better verify the recovery quality of our product before purchase.

6. How long does it take to scan the drive?

It strongly depends on the capacity of your hard drive and the performance of your computer. As reference,most drive recoveries can be completed in around 10 to 12 hours for a 1-TB healthy hard drive in general conditions.

About Data Recovery Wizard

It's super easy to recover 250+ types of files after deletion, disk formatting and virus infection. Click the links and compare the difference of each version.