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[Windows Defender Error] How to Fix Windows Error Code 0x80240022

Are you receiving Windows error code 0x80240022 when trying to update Windows or Windows Defender error code 0x80240022 when trying to update Defender? Then follow this guide to fix the problem, as it's easy to resolve. If you have a data loss issue, you can also use the EaseUS Data Recovery Wizard to bring them back.

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Table of Contents

If you have encountered error code 0x80240022 on your Windows, here's a table to quickly access solutions to fix Windows error code 0x80240022:

Workable Solutions Step-by-step Troubleshooting
Fix 1. Fix Windows Update Issue Open "RUN Command" by pressing Windows Key + R. Type services.msc and press "Enter"...Full steps
Fix 2. Turn off Metered Connection Open "Windows Settings", go to "Network and Internet", and click on "Wifi"...Full steps
Fix 3. Run SFC User Power Menu (Win + X) to open "Command Prompt" or "Windows Terminal" with admin privileges...Full steps
Fix 4. Run Update Troubleshooter Open "Windows Settings" using Win + I, go to "System"> "Troubleshoot" > "Other Troubleshooters"...Full steps
Fix 5. Using Registry Editor Open "Run Prompt" (Win + R), type regedit, and press "Ctrl + Enter" to open "Registry"...Full steps

Overview: Windows Error Code 0x80240022

If you are a Windows user, you might have encountered Windows error code 0x80240022 while attempting to enable Windows Defender or checking for updates. This error usually occurs when Windows cannot download and install the latest updates for Windows Defender.

How to Fix Windows Error Code 0x80240022

Some of the causes of this error include network issues, incomplete updates, outdated drivers, corrupted system files, and incorrect system settings. Some of the most common reasons for this error are as follows:

  • Outdated Windows Update cache files
  • Windows Service issues
  • Corrupt Windows Update files
  • File permission issues

🔥Read More: Windows Update KB5034441 Error | Windows Recovery Environment Servicing Failed. 

Solutions: Fix Windows Defender Error Code 0x80240022

To fix error code 0x80240022 in Windows 11/10, you can follow the steps outlined in this video tutorial:

Method 1. Fix Windows Update Issue

Watch this video to fix error code 0x80244022, which results in the Windows update not working.

  • 00:57 Find Security Center & Open
  • 01:21 Find Windows Update Option
  • 02:01 Move to the Next Step & Open Windows Update Settings
  • 03:11 Move to the Net Step & Open Windows Defender

Step 1. Open "RUN Command" by pressing Windows Key + R. Type services.msc and press "Enter".

Type services.msc

Step 2. Find Security Center, Windows Update option, and Background Intelligent Transfer Services.

Step 3. For each, right-click on it, select "Properties", set the Startup type to Automatic, then click "Stop".

Start Windows Update related services.

Step 4. Rename the Software Distribution Folder. To do this, type the following commands and press "Enter" after each command. Make sure to run them on an elevated command prompt:

ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

ren C:\Windows\System32\catroot2 catroot2.old

Rename the Software Distribution Folder

These commands will rename the Software Distribution and Catroot2 folders. When Windows Update finds these folders empty, it will restart to download all pending updates again. So your PC will get a fresh copy of updates, and any corruption related to it will be resolved.

You can delete all the files and folders in the Software Distribution folder instead of renaming them.

Step 5. Return to the services section, and start the services we stopped in Step 3.

Step 6. Open Windows Settings (Win + I), go to Windows Update, and check for new updates. If updates are available, install them, and restart your Windows 11 PC.

Step 7. The next step is to open Windows Defender, and you should not get the error code 0x80240022, as it should be resolved.

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Method 2. Turn off the Metered Connection

Windows allows limited data hotspots such as one through mobile data to be limited, i.e., Windows ensures no major download happens in the background that would cost the user. This feature is called Metered connection. If it's turned on, the downloads will not work. Follow these steps to turn it off:

Step 1. Open "Windows Settings", go to "Network and Internet", and click on "Wifi".

Wifi Settings in Windows

Step 2. Click on "Wifi Properties" (It will be with the same name as your Wifi).

Step 3. Locate and toggle off the metered connection.

toggle off the metered connection

Method 3. Run SFC

SFC Scannow command can fix any corruption in system files that could be the reason behind the error. These corrupt files interrupt updates, and fixing them can resolve the issue.

Step 1. User Power Menu (Win + X) to open "Command Prompt" or "Windows Terminal" with admin privileges.

Step 2. Type SFC /scannow and press "Enter" to run the SFC tool. Wait for the process to complete.

Run System File Checker to Fix corrupt files.

Step 3. Go to "Windows Settings" > "Update" and check if the update starts. When the update starts, it will also download files for Windows Defender.

Method 4. Run Windows Update Troubleshooter

Step 1. Open "Windows Settings" using Win + I.

Step 2. Go to "System"> "Troubleshoot" > "Other Troubleshooters".

Run Windows Update Troubleshooter

Step 3. Locate the Windows Update troubleshooter and click the "Run" button to execute it.

Step 4. Once it completes, return to "Windows Update" and check if you can download the updates.

Method 5. Using Registry Editor

This method will delete two registry entries WUServer and WIStatusServer, connected to Windows Update servers. If these entries are misconfigured, the OS cannot connect to Windows Server and download the updates.

Step 1. Open "Run Prompt" (Win + R), type regedit, and press "Ctrl + Enter" to open "Registry" with admin privileges.

type regedit

Step 2. Navigate to the following path:


Step 3. Delete WUServer and WIStatusServerSTEP

Step 4. Restart your system

Bonus Tip: How to Recover Data When Windows Error Occurs

When fixing error code 0x80240022, you may lose data. To recover data, we recommend using EaseUS Data Recovery Wizard. This data recovery software is designed to recover deleted files or lost data due to file system malfunction, system crashes, and unintended file deletion.

 Download for Win Recovery Rate 99.7%
 Download for Mac Trustpilot Rating 4.7

Some of its highlights include:

  • File Recovery: The software can recover files from hard drives, including photos, videos, music files, documents, emails, and more.
  • Hard Drive Recovery: It supports file recovery from various storage devices, including restoring data from external hard drives, SSDs, USB flash drives, memory cards, and more.
  • Partition Recovery: The software can recover formatted partitions on your hard drive, allowing you to recover data from deleted or lost partitions on your Windows PC.
  • Preview Before Recovery: Preview the recoverable files before you recover them, which helps you ensure that you recover the lost files.
  • Deep Scan: The software has a deep scan feature that can scan your storage device sector-by-sector to recover data not found in a quick scan.
  • User-Friendly Interface: This offers a user-friendly interface that makes it easy for users of all levels to recover their lost data.

To make the operation more clear, here are the steps to recover your lost data:

Step 1. Run EaseUS Data Recovery Wizard on your computer. Choose the drive where you lost files and click "Scan". If your lost files were on an external storage device, connect it to your computer firstly.

select a location to scan

Step 2. The software will quickly scan the deleted files immediately, and then automatically perform a deep scan to find more lost files. After the scan is completed, you can use "Filter" to quickly filter specific file types.

Choose files to recover

Step 3. Click the "Preview" button or double-click on a file for a full preview. Finally, select the desired files, click "Recover" and choose another safe location to save all the files at once.

Recover lost data


To fix error code 0x80240022 in Windows 11/10, follow the steps outlined in the video tutorial. It is usually because of corrupt Windows update files, network issues, firewall blocks, etc.

While the issue should be resolved, you can use EaseUS Data Recovery Wizard to recover your lost files quickly if you lose data during the process.

 Download for Win Recovery Rate 99.7%
 Download for Mac Trustpilot Rating 4.7

Windows Error Code 0x80240022 FAQs

Here are a few more topics around error code 0x80240022 that you should know to understand the issue better.

1. What is Windows 11 update 0x80240022?

Windows 11 update 0x80240022 is an error that occurs when Windows cannot download and install the latest updates for Windows Defender. The most common causes of this error code are issues with the network connection, incorrect system settings, or corrupted update files.

2. What is error code 0x80240022 in SCCM?

In SCCM (System Center Configuration Manager), error code 0x80240022 can occur when deploying client software updates, but the client machine cannot communicate with the SCCM server. The reason can be the network connectivity issues, firewall or antivirus settings blocking communication with the SCCM server.

3. How do I reset Windows updates?

Open Command Prompt with admin privileges, and then execute the commands individually.

  • net stop wuauserv
  • net stop cryptSvc
  • net stop bits
  • net stop msiserver

This command will stop the Windows Installer Service. Next, rename the Software Distribution Folder along with catroot2. Restart the services, and instead of using net stop, use net start followed by the service name. Restart your computer to apply the changes.

4. Does factory reset fix Windows updates?

Technically it does. During the Factory reset, everything is removed from your Windows PC, and the OS is installed again. It means everything is fresh on the PC, with no errors. When you run Windows Update right after installation, it should work without a problem except when there is a network outage.

However, it should be the last resort that one should take as factor reset means a lot of time goes into the process, followed by reinstallation of all the required apps and drivers.

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Updated by Roxanne

Roxanne is one of the main contributors to EaseUS and has created over 200 posts that help users solve multiple issues and failures on digital devices like PCs, Mobile phones, tablets, and Macs. She loves to share ideas with people of the same interests.

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Written by Jaden

Jaden is one of the editors of EaseUS who lives and works in Chengdu, China. She focuses on topics concerning PCs and Mac data recovery. Jaden is committed to enhancing professional IT knowledge and writing abilities. She is always keen on new and intelligent products.

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