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How to Recover Illustrator File After Crash

Updated on Oct 18, 2018 by Jean to Resource


This article provides the best Adobe file recovery software to help you recover lost Illustrator files after crashing. Free download the best Illustrator file recovery software and follow offered method here to recover Illustrator files after crash with simple clicks now.

"I use Illustrator CC, and now have a problem. My questions are here. How and where do I recover Illustrator file after Illustrator CC crashed while I was working on it? Where Do I set the autosave options in case that one day I'd lose a file again?"

Adobe Illustrator Crash Problem

While working with Illustrator, sometimes, the editor crashes. That's mainly caused by its autosave feature. You may ask, why? When data recovery is turned on, Illustrator may pause while backing up large or complex files. If the backup went wrong, it makes Illustrator halt, hang, and then crash.

And the Illustrator file you were editing will be gone, apparently. Most of the time, it takes quite long to accomplish a vector design, 3-D rendering and perspective drawing of an Illustrator file. Nobody would bear the loss without a save.

Change data recovery settings to fix Illustrator crash problem

  • Go to Preferences -> File Handling & Clipboard -> Data Recovery.
  • Select the checkbox "Automatically Save Recovery Data Every" to turn on data recovery;
  • Set time interval "xx minutes" to automatically save a file;
  • Choose a location for where Illustrator stores backup files;
  • Select the checkbox "Turn off Data Recovery for complex documents" to prevent your workflow from being interrupted and Illustrator being crashed.

Illustrator data recovery preferences

Recover Illustrator File by Auto Recovery or EaseUS File Recovery Software

Fortunately, there are still ways to retrieve a lost Illustrator file after the crash. You may either try to recover the lost file from backups or use the best Adobe file recovery software do the recovery. Hope at least one of them would help save your work on Illustrator with success.

Method 1. Restore Illustrator file from backup files

By default, the backup files are usually stored in Windows C:\Users\\AppData\Roaming\Adobe\Adobe Illustrator [your version of Adobe Illustrator] Settings\en_US\AIPrefs;

Step 1. Open the Preferences file in a plain text editor such as Notepad;

Step 2. Locate the following section of text in the Preferences file that is now open in your text editor: /aiFileFormat {/PDFCompatibility 1enableATEReadRecovery 0 /enableContentRecovery 0/enableATEWriteRecovery 0/clipboardPSLevel 3}

Step 3. Change the "enableContentRecovery" value from "0" to "1". If you do not find an "enableContentRecovery" configuration entry in the "/aiFileFormat" section, add "/enableContentRecovery 1".

Step 4. Save the file without changing the name or adding an extension to the filename.

Method 2. Restore the Illustrator file by using EaseUS Data Recovery Wizard

You may find yourself having difficulty in applying the first method. It's more than complicated for an ordinary user, to be frankly. So here's an alternative, let data recovery software to find the backup file for you, by which you won't suffer pain at all.

If you can't locate the backup files, for it's hidden or lost or deleted, EaseUS file recovery software would quickly find them out by three steps. Note that you can only recover a previous version of the lost Illustrator file, as Illustrator Data Recovery is not absolute. There could be a loss of data if a crash happens between recovery intervals.

Step 1. Connect your device to PC.

If you lost files on an external storage device, connect the storage device to your computer firstly.

Step 2. Run this software and scan the lost file.

Run EaseUS file recovery software - Data Recovery Wizard on your PC, specify the location where you lost files and click "Scan" to scan those lost files.

Run data recovery software.

Step 3. Preview and restore file.

After the scanning, you can find and double-click to preview your lost files here:

  • Delete Files: All your deleted files are listed here.
  • Drive (with your device name): It loads all lost files here.
  • Lost Partition Files: Check first if your hard drive is formatted or partition gets deleted.
  • Extra Files: All files that lost names or paths on your drive can be found here.
Scan and find lost files.

Step 4. Choose and restore files.

Finally, select the found files, click "Recover" and navigate to save them to a secure location on your PC or another external storage device.

Restore lost files.