GoPro Support: Fix Corrupted GoPro Video Files

Tracy King updated on Sep 15, 2020 to Resource | How-to Articles


Relax when you cannot play shots on your GoPro camera due to file corruption error. EaseUS video recovery software, VLC, GoPro SOS are available here to assist you in fixing corrupted GoPro video files, making your GoPro shots playable again.

As a versatile camera for recording high definition videos and impressive photos, GoPro cameras such as Hero serials are becoming hot among users for capturing footage from various angles. As GoPro Hero cameras also support to shot high-resolution videos such as 4K and even 8K, they become many photographers and professional filmmakers' true love. 

How do I fix a corrupted mp4 file on my GoPro

"Does anyone know how do I fix a corrupted MP4 file on my GoPro camera? 

My colleagues and I shot a short file with some beautify landscape last week. And I am supposed to export the video and send to them this Thursday. However, when I re-open the GoPro camera, I was unable to play the video. What can I do? Is the MP4 file corrupted? And can I repair it to playable again? Help please."

As some users complain, sometimes the photos or videos taken by GoPro cameras may corrupt or become unplayable due to unknown reasons. 

Hereby, EaseUS software has collected several practical methods to help you repair corrupted GoPro video files, making your shots reusable again.

Repair and Fix Corrupted GoPro Video Files

As the reasons that cause GoPro videos corrupted or unplayable are various, and most users concern more about is to repair corrupted GoPro video files. If you are having the same issue on your camera, pick up any method below and follow to fix corrupted GoPro video files on your own:

Use Professional Video Repair Software

When the GoPro drones or other camera video files or photos become unplayable or inaccessible, the easiest way is to apply a reliable video repair software for help. EaseUS Data Recovery Wizard with Video Repair feature enables you to effectively repair and restore corrupted videos or photos on GoPro cameras within only a few simple steps.

Here is a video that explains why can you repair GoPro videos with this software:

Step-by-step Guide to Repair GoPro Videos:

Step 1. Select a location.

Choose the correct drive which contains the corrupted videos under "Devices and Drives", which can be a removable disk or a local drive. Click "Scan".

select a location and click scan

Step 2. Scan lost videos.

EaseUS video recovery software will run immediately to scan all over the selected drive to find lost files as many as possible. The scan time depends on the used drive capacity and its health state. After the completion of the deep scan, you'll go to the repair session as soon as the software detects corruption. Some lost video files may have been subject to second damage by improper handling, so this file repair step is critical for a full video file recovery.

Wait patiently until the repair ends. Click "Filter" on the top right and choose videos. This helps you quickly locate all the video files. 

scan the selected drive for lost videos

Step 3. Recover corrupted videos.

Double-click on a file lets you preview the file quality. Finally, if there is no problem at all, click "Recover". You should choose a different location to save the recovered videos.

recover videos

Besides repairing corrupted videos, you may also apply this software to recover videos and photos from DJI, GoPro or other brands of Drones and cameras due to careless deletion, SD card formatting or other errors.

Use VLC 

As we all know that VLC is a free and powerful cross-platform media player. It supports to play music and videos on both Windows and Mac operating systems. 

Download link:

You may wonder what can VLC do for GoPro video repairing, right? Some of you may have known that VLC contains a Convert /Save option which may work to help you convert corrupted GoPro MP4 to other formats of video files like AVI so to fix it with below steps:

Step 1. Connect GoPro camera SD card to your PC > open VLC > Select "Convert / Save" at the Media section.

Open VLC

Step 2. Click "Add" to browse and choose the corrupted video such as .mp4 from your GoPro sd card. Click "Convert / Save" to continue.

Choose corrupted GoPro video file.

Step 3. Set a new codec for the corrupted video and browse to choose a new location to save the new file. Click "Start" to begin the conversion. 

Convert corrupted GoPro video file to other formats.

After this, you may try to play the converted file and check if the problem is resolved or not.

If you have set to convert MP4 to AVI, you may continue change settings in VLC to automatically repair further corrupted files:

On VLC, go to Tools > Select "Preferences" > Under Input /Codecs section,select "Always Fix" at the Damaged or Incomplete AVI File option > Click "Save".

Set VLC settings to repair the corrupted AVI file.

Use GoPro SOS

As most GoPro camera users know that GoPro cameras were released with a built-in SOS utility which might work to repair the corrupted video file on your SD card.

Note that this feature doesn't always work, but it still worth for a try when you are out of help.

For GoPro Hero Serials:

Step 1. Turn off the camera, remove both battery and SD card.

Step 2. Insert the battery and power on the camera.

Step 3. Insert the SD card, wait for the recovery icon to appear and press any button to start repairing the corrupted video files.

For GoPro Hero Sessions:

Step 1. Turn off your camera and remove the SD card.

Step 2. Turn on the camera and insert the SD card back.

The SOS utility will automatically scan and repair the file on the SD card.

For Hero, Hero+:

Step 1. Turn off your camera, remove the SD card.

Step 2. Power on the camera and insert the SD card.

Step 3. When the recovery icon appears, press any button to repair the corrupted file on your SD card.

If you have followed through the process, the video is still corrupted, or if GoPro hasn't detected the corrupted file, you may try the video repair software - EaseUS Data Recovery Wizard that we recommended at the very beginning on this page. 

Tips to Protect GoPro Video Files

Although we have mentioned that the causes of corrupted GoPro video files are various, we still found some casual precipitating factors that may stop you from playing or viewing videos on your camera.

Causes of unplayable GoPro Videos:

  • Interrupted Transferring of Video between Camera and PC
  • GoPro Memory Card Failure
  • Improper Removing Memory Card from Camera
  • Malicious Spyware Infection

So how to protect GoPro video and photo files from corruption? Here are some practical tips that can help you out:

1. Regularly back up GoPro video

It's important to create a regular backup of your GoPro video and photo files. Remember to timely copy or transfer your work from your camera to PC every time after taking a shoot. 

2. Clear virus, spyware on both PC and camera

As we know that once your computer gets infected with viruses or spyware, your GoPro camera and SD card would also be infected once you connect it to your PC.

The best way to prevent this issue is to run antivirus software or tool to efficiently remove hibernating virus and spyware immediately.

3. Repair failed memory card

When your memory card failed or corrupted, becoming unrecognized by the GoPro Camera, don't worry. You may take it out of the camera first and insert it to your computer.

You may first try to access saved files and data by using reliable data recovery software or other methods. Then apply practical tricks to repair the corrupted memory card. For a complete guide, please go through this tutorial page to repair corrupted memory card and recover data.

4. Be aware of transferring files between PC and camera (no interruption)

It also matters that you should not stop the file transferring process casually between your PC and camera, making sure no interruption happens during the process.

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Frequently Asked Questions

1. Why choose EaseUS Data Recovery Wizard?

"EaseUS Data Recovery Wizard is the best we've seen. It's far from perfect, partly because today's advanced disk technology makes data-recovery more difficult than it was with the simpler technology of the past, but it's fast and efficient..."PCMag

"The first thing you'll notice about EaseUS Data Recovery Wizard Pro is that its interface is very clear and uncluttered, with only a small collection of self-explanatory controls. You won't find lots of extra options hidden in a system of hidden menus, either; what you see really is what you get."techradar

"Recover lost files, even after deleting a partition or formatting your drive."Macworld

2. Why cannot I recover 2GB data for free?

It is recommended to check the version installed is Free or Trial because they are different versions.

Trial has data preview function but cannot save any files, while the Free version enables to recover 2 GB files. The default free space is 500 MB and you may share the product on social media to get another 1.5 GB.

3. Why cannot the recovered files be opened?

A file is saved as 2 parts on the storage device: directory info (which is comprised by file name, time stamp and size info, etc.) and data content.

If the files with original file names and folder structures cannot be opened, one possible reason is the corrupted directory info. There is still a chance to recover the data content with the RAW Recovery method in our software.

4. Why isn't it suggested to recover the files back to the original drive?

The storage structure of the lost files would be altered or damaged by any changes on the drive. If you save the recovered files back to the same drive, the original data structures and data content would be corrupted or overwritten, which causes permanent data loss. So you should prepare another disk to save the files.

5. How can I check whether my data is recoverable or not before purchase?

The Free version helps you save 2GB files to better verify the recovery quality of our product before purchase.

6. How long does it take to scan the drive?

It strongly depends on the capacity of your hard drive and the performance of your computer. As reference,most drive recoveries can be completed in around 10 to 12 hours for a 1-TB healthy hard drive in general conditions.

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