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- Best Data Recovery Software
- Video Recovery
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- Recycle Bin Recovery
- Recover Data from USB
- Recover Deleted Emails
- Hard Drive Not Showing Up in Windows
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- Recover Deleted Files in Windows 10
- Recover Files from Virus Infected Hard Drive
- Best Free Photo Recovery Software
- Recover Files from Formatted Hard Drive
"The request could not be performed because of an I/O device error"
I/O Device Error, short for Input/Output Device Error, usually happens on external hard drives, SD cards, USB flash drives, CDs, or DVDs when you try to perform write and read operations on the device in Windows 10/8/7.
Normally, when you try to access its files, you'll get an I/O Device error saying "The request could not be performed because of an I/O device error."
Quick Guide - 5 Methods to Fix I/O Device Error on Your Own
To solve your problem, you can take the following methods and corresponding guidelines to fix the I/O device error on your storage devices immediately.
|5 Methods||Risky Level||Difficulty Level|
|1. Check & Change Device Connection||Low||Easy|
|2. Update/Re-install Device Driver||Low||Easy|
|3. Change Device Transfer Mode||Medium||Easy|
|4. Send for Manual Repair||Medium (Possible privacy disclosure)||Easy|
|5. Command Prompt||High (Possible data loss)||Medium|
Overview of I/O Device Error
In most cases, users encounter the I/O device error when they attempt to open a hard drive or external storage device. How to define if you are with the error, and what to do when this error happens? Let's see.
|Symptoms - I/O Device Error Messages||Causes|
So What to Do with I/O Device Error On Devices? Here are some tips:
- 1. Stop using the device immediately.
- 2. Don't unplug and replug the device too frequently.
- 3. Don't try to format, erase, or repartition the device.
- 4. Follow the methods provided below one by one to fix this error on your own.
Based on the underlying issue, you have the following solutions available to fix the I/O device error on an external/internal hard drive.
Method 1. Check and Change Device Connection
|Pros: Easy, fast, no data loss.||Cons: /|
Here are the tips that you can check if the I/O error is caused by a loose connection or faulty cable/USB port:
- Check if the connection cables are loose, tight it.
- If the connection cables are broken, change new ones and reconnect the device.
- Connect the external hard drive or USB to another port (especially a rear one).
- If there is another computer available, try to connect the same device to another computer.
If the I/O device error persists, don't worry. More methods are available for you to apply.
Method 2. Update or Reinstall the Device Driver
|Pros: Easy, fast, no data loss.||Cons: Falty operation may cause serious problems. Be careful!|
The outdated device driver is a potential cause that may lead to various issues on your device. For example, "there is no media in the specified device", USB not showing up in Windows, and "the request could not be performed because of an I/O device error".
Step 1. Connect the device with "I/O device error" to PC, right-click "This PC" and select "Manage".
Step 2. Click "Device Manager", expand "Disk drives".
Step 3. Right-click the problematic device and select "Update driver"
Step 4. Click "Search automatically search for driver software online".
Wait for the driver to be updated, then reboot your computer. Afterward, you can open your device to check whether the I/O error still exists.
Method 3. Fix I/O Device Error -Change Transfer Mode in IDE Channel Properties
|Pros: No data loss.||Cons: Falty operation may cause serious problems. Be careful!|
As mentioned, if Windows is trying to use a transfer mode that your device doesn't support, you will encounter the error message "The request could not be performed because of an I/O device error." To remove the I/O error, you just need to switch the transfer mode with the next steps:
Step 1. Press "Windows+X" to open the menu, then select "Device Manager".
Step 2. Expand "IDE ATA/ATAPI controllers". A subset will open, listing the different IDE ATA/ATAPI channels for the computer.
Step 3. Right-click the channel where the appropriate drive is connected, and then click "Properties".
Note: Don't change the Primary IDE Channel, Device 0. Change the transfer mode of Device 0 may cause computer operating errors.
Step 4. On the "Advanced Settings" tab, uncheck "Enable MDA" in the "Transfer Mode" box for the device that represents the appropriate drive.
Step 5. Then, click "OK" and exit all windows.
Test the drive and check if the message "the request could not be performed because of an I/O device error" has been removed.
Method 4. Send for Manual Repair and Fix I/O Device Error
|Pros: No data loss.||Cons: Expensive. Possible privacy disclosure.|
If none of the methods above helps to remove the I/O device error, you are recommended to send your device for manual repair. To do so, you have three options to try:
- #1. Contact the device manufacture and send the disk for repair.
- #2. Send device for manual repair at a local repair center.
- #3. Customize manual device repair and data recovery service.
Here you may try EaseUS manual disk repair and data recovery service:
- 1. Repair corrupted RAID structure, failed disk with I/O Device error (including .vmdk, .vhd, .vhdx, etc.)
- 2. Recover data and repair photos, videos from inaccessible, problematic hard drive partitions.
- 3. Unformat hard drive and repair raw drive(Bitlocker encrypted drive)
- Your privacy is secure here with EaseUS.
Method 5. Fix I/O Device Error in Command Prompt
|Pros: May work to fix I/O device error.||Cons: High risk of causing data loss.|
This option will run the CHKDSK command to check and repair disk errors on the hard drive, USB drive, or other storage devices to fix the I/O device error.
But this option may cause serious data loss. If you tend to try this way out, move to the next part and follow data recovery guide to scan and restore your precious files in advance.
Step 1. Press Windows + S keys, type: cmd, right-click "Command Prompt" and choose "Run as administrator".
Step 2. Click "Yes" when you are presented to launch the Command Prompt as Administrator.
Step 3. Type: chkdsk E: /f /r /x (replace E with the drive letter for your device which contains I/O device error).
Note: some of you may receive the error message "cannot open the volume for direct access" using CMD, don't worry, and just follow the link to get an immediate fix.
Recover Data from I/O Device Error
If you have important data lost on the external hard drive, USB flash drive, or SD card after fix the I/O device error, you can recover your files with hard drive recovery software - EaseUS Data Recovery Wizard.
EaseUS data recovery software supports deleted data recovery, formatted file recovery, RAW file recovery, and more. To recover data from your device that suffered from the I/O device error:
Step 1. Launch EaseUS hard drive recovery software.
Run EaseUS Data Recovery Wizard on your PC and select the drive on your hard disk where you lost or deleted files. Click "Scan" and let this program scan all lost data and files on the selected hard drive.
Step 2. Check and preview all lost hard drive data.
Find lost hard drive data from "Deleted Files", "Lost Files" or use "Filter" to quickly navigate the lost data. Check and double-click to preview these found files.
Step 3. Restore lost hard drive data to a safe location.
Select wanted files that you lost on the drive and click "Recover" to save them. Choose a safe location on your PC or other external storage devices to save these restored hard drive data.
The Bottom Line
Although we recommend you recover data from your problematic device when there is data loss after the fix, you can try EaseUS Data Recovery Wizard to recover your files as many as possible if all the solutions fail to fix "the request could not be performed because of an I/O device error".
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Tracy joined in EaseUS in 2013 and has been working with EaseUS content team for over 7 years. Being enthusiastic in computing and technology, she writes tech how-to articles and share technical solutions about Windows & Mac data recovery, file/system backup and recovery, partition management and iOS/Android data recovery.
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