Recover Deleted or Open Corrupted Word File on Mac

Daisy updated on Aug 30, 2019 to Mac File Recovery | How-to Articles


When the Word document is deleted/lost or corrupted/damaged on your Mac, you may see the wrong hint "This document is either deleted or not currently accessible". To solve this problem, you can use a professional data recovery tool to restore the deleted Word files or apply the effective methods provided below to repair broken Word document and open it validly.

Causes of Word file loss or corruption on Mac
How to recover deleted/lost Word document
How to open corrupted or damaged Word file

"I Can't open my Microsoft Word file from Recent list. And the Word program keeps saying that 'This document is either deleted or not currently accessible'. Is the file corrupted? Can I open it again? Or how can I restore the file if the Word is deleted from my Mac?"

Word document deleted or corrupted on Mac.

Possible Causes of Word File Issue

There are a number of factors that may lead to "This document is either deleted or not currently accessible" error in Word on Mac, which will bring you big trouble. Here is a list of common causes that help you understand why the problem happens before you solve it.

  • Word/Mac is closed without saving the document (see: how to recover unsaved Word document Mac)
  • The file name is changed
  • File location is changed
  • Word File has been deleted accidentally
  • could be corruption in the document
  • Word file gets infected by a virus
  • Word file is corrupted 

Overall, the error will occur when the Word is deleted and can't be found, or the Word file is corrupted/damaged and becomes inaccessible. Here, we offer different solutions to different cases. Please choose the one that works best for you.

How to Recover Deleted or Lost Word Files on Mac

Sometimes you may encounter this kind of thing: you saved a Word document properly on your Mac, but when you tried to re-open it after closing, you couldn't find it, neither can you find it in the Recent list but with the error "This document is either deleted or not currently accessible." When this happens, it's most likely because you unintentionally deleted the document.

To recover deleted Word document due to accidental deletion, you can try to recover files from the (emptied) Trash Bin to see whether you can restore them there. If you can't make it in this way, relax and there is another viable way to use professional Microsoft Office data recovery software to help you out. 

EaseUS Data Recovery Wizard for Mac is an ultimate Mac data recovery tool that allows you to recover deleted or lost Word, PPT, Excel documents from Mac hard drive, USB flash drive, pen drive, external hard drive, as well as other storage devices in only three steps.

Tip: If you want to recover lost word document on Windows system, choose the Windows version for word recovery.  

Step 1. Launch Mac word file recovery software
Run EaseUS Data Recovery Wizard for Mac on your Mac computer and select the location where you lost the file. Click Next to continue.

Run Word file recovery software.

Step 2. Let the program scan and find your lost or deleted Word document
This tool supports two scanning modes - Quick Scan/Deep Scan which will fully scan your device to find all lost and hidden files.

Scan to find lost Word document.

Step 3. Preview and choose lost Word document
You can double-click to all found Word files, click Recover to save all found Word document and other files to a safe device/location on Mac. 

Recover deleted or lost Word document.

How to Repair and Open Corrupted/Damaged Word Files

When the Word files on Mac have been damaged/corrupted and are inaccessible, you can use the ways demonstrated below to fix the issues. 

Methods for Word File Cannot be Opened on Mac 

When you see 'This document is either deleted or not currently accessible' on your Mac because of file corrupt or damage, you can try the special "Recover Text from Any File" converter to manually open and repair the broken documents.

1. On the "File" menu, click "Open".

2. Click the "Show" list > then click "Recover Text from Any File".

Restore corrupted Word document with Recover Text from Any File.

3. Locate the folder that contains the damaged file > select the Word file that was deleted/lost or damaged/corrupted.

4. Click "Open". Depending on the size of the document and the extent of the damage, the recovery can take some time. Please wait patiently.

Solutions to Repair the Accessible Corrupted Word File 

If the corrupted Word file can be opened on Mac, you can troubleshoot issues by saving it as RTF or storing content to a new file.

Option 1. Open and save the corrupted Word document as RTF

1. Open the corrupted Word document, go to "File" and click "Save As".

2. Click the "Format" list, then select "Rich Text Format".

Save corrupted word document as RTF.

3. Change the name of the document and click "Save". If the damage still exists, try to save the file to other Word processing format or .txt.

Option 2. Copy and save Word document as a new file

1. Open the document with corrupted error and on the "Edit" menu, click "Select All".

2. Hold the SHIFT key, and press LEFT ARROW key one time, then release the SHIFT key.

3. On "Edit", select "Copy", then choose "New Black Document" on Edit.

4. Click "Paste" on Edit menu in the new document.

5. Finally, save the file.


100% of people found this article helpful.


Frequently Asked Questions

1. Why cannot I recover 2GB data for free?

It is recommended to check the version installed is Free or Trial because they are different versions.

Trial has data preview function but cannot save any files, while the Free version enables to recover 2 GB files. The default free space is 500 MB and you may share the product on social media to get another 1.5 GB.

2. Why cannot the recovered files be opened?

A file is saved as 2 parts on the storage device: directory info (which is comprised by file name, time stamp and size info, etc.) and data content.

If the files with original file names and folder structures cannot be opened, one possible reason is the corrupted directory info. There is still a chance to recover the data content with the RAW Recovery method in our software.

3. Why isn't it suggested to recover the files back to the original drive?

The storage structure of the lost files would be altered or damaged by any changes on the drive. If you save the recovered files back to the same drive, the original data structures and data content would be corrupted or overwritten, which causes permanent data loss. So you should prepare another disk to save the files.

4. How can I check whether my data is recoverable or not before purchase?

The Free version helps you save 2GB files, so verify the recovery quality of our product before purchase.

5. How long does it take to scan the drive?

It strongly depends on the capacity of your hard drive and the performance of your computer. As reference,most drive recoveries can be completed in around 10 to 12 hours for a 1-TB healthy hard drive in general conditions.

About Data Recovery Wizard

It's super easy to recover 250+ types of files after deletion, disk formatting and virus infection. Click the links and compare the difference of each version.