✅Applies to: Microsoft Word 2019, 2016, 2013, 2010, etc.

Error: Word Experienced An Error Trying to Open the File

Did your computer pop up the error message "Word experienced an error trying to open the file" while opening a Word 2019/2016/2013 file?

The problem "Word experienced an error trying to open" mostly occurs to Microsoft Word and Excel users when they try to open an MS Word or Excel document file. The complete error message is:

Word experienced an error

Word experienced an error trying to open the file.
Try these suggestions.
  1. * Check the file permissions for the document or drive.
  2. * Make sure there is sufficiently free memory and disk space.
  3. * Open the file with the Text Recovery converter.
  4. (C:\...\****.docx)

So, what caused this error, and how can this issue be fixed? This post introduces five effective solutions to fix the "Word experienced an error trying to open the file" issue:

Workable Solutions Step-by-step Troubleshooting
Fix 1. Word Recover and Repair Tool Click File Repair > Add Files to select the damaged Word, Excel, PDF, and other documents...Full steps
Fix 2. Unblock Word Right-click the problematic Word file, and select Property. Click Unblock on the General tab...Full steps
Fix 3. Disable Protected View Open the Word application, go to File > Options > Trusted Center, and choose the option...Full steps
Fix 4. Add Trusted Location Go to File > Options > Trusted Center > Trust Center Settings, and click Trusted Locations...Full steps
Fix 5. Text Recovery Converter Open the Word application, go to File > Open > Browse, and select the Word file...Full steps

🔔Prerequisite - Here are some tips that you should first follow to get your device ready:

  • Stop using the Microsoft Office applications.
  • Exit and close all virus-cleaning programs.
  • Back up all the Word document files to another location immediately.

Solution 1. Word Recover & Repair Tool

The most efficient way that you can try is to turn to a Word recovery and repair tool for help. EaseUS Fixo Document Repair software can quickly scan and repair corrupted or unopenable Word files in Windows 10/8/7.

 Free Download

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Secure Download

This file repair tool can fix corrupted Word, Excel, PPT, and PDF files in various file formats. You can watch this tutorial video to familiarize yourself with the detailed steps:

Repair Corrupted Word Document

To make the Word repair process more easy to understand, here are the steps you can refer to:

✨Step 1.  Download, install, and launch EaseUS Fixo Document Repair

You can download this repair tool with the download button we gave you or other official ways. After the installation, you can double-click the Fixo icon to launch it. Click "File Repair" > "Add Files" to select and repair damaged Word, Excel, PDF, and other documents.

add files to repair documents with Fixo

✨Step 2. Repair corrupted documents now

After adding the documents, you can click "Repair" to fix a document specifically or select "Repair All" to repair the whole files in the list altogether.

select documents to repair

✨Step 3. Preview and save repaired documents

Now, the files are ready to be saved. You can also click the eye icon to preview the documents. After clicking "Save All", select "View Repaired" in the pop-up window to locate these repaired files.

save repaired documents in Fixo

Install this powerful and free Word file repair tool on your computer to repair corrupted documents quickly!

 Free Download

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 Free Download

Secure Download

Solution 2. Unblock Word

Step 1. Right-click the problematic Word file that won't open, and select "Property".

Step 2. On the General tab, click "Unblock" and select "OK".

Unblock Word

Source from https://support.microsoft.com/

After this, try to reopen your Word file and see if the problem still exists. If this post is informative, share it on social media to help others learn how to fix the Word can't open error.


Solution 3. Disable Protected View

Step 1. Open the Word application on your computer.

Step 2. Go to "File" > "Options" > "Trusted Center" > "Trust Center Settings...".

Open Trusted Center

Step 3. Click "Protected View", uncheck the next three options, and click "OK".

  • Enable Protected View for files originating from the Internet.
  • Enable Protected View for files located in potentially unsafe locations.
  • Enable Protected View for Outlook attachments.

Disable protected view

Step 4. Save the changes and close the Word application.

Then, you can reopen the Word document when it has a "Word experienced an error trying to open the file" error. It should be open by then. If this method doesn't work in your situation, consider installing EaseUS Fixo on your computer, and repair your corrupted documents in clicks!

 Free Download

Trustpilot Rating 4.7

 Free Download

Secure Download

Solution 4. Add Trusted Location

Step 1. Open the Word application on your computer.

Step 2. Go to "File" > "Options" > "Trusted Center" > "Trust Center Settings...".

Step 3. Click "Trusted Locations" > "Add new location".

Add new location for Word

Step 4. Click "Browse" to navigate the path where you saved your Word files and check "Subfolders of this location are also trusted". Click "OK" to save changes.

Select a new location for Word

Source from: https://support.microsoft.com/

After this, close Word and open the file that contains the "Word experienced an error trying to open the file" error. You may now access the content inside the document.

Solution 5. Use Text Recovery Converter

When a Word file becomes unopenable, you can try to use Text Recovery Converter to fix a corrupted Word file that won't open with an error message.

Step 1. Open the Word application, go to "File" > "Open" > "Browse".

Open Text Recovery Converter

Step 2. Select the Word file that won't open.

Click "Recover Text from Any File (*.*) from the drop menu next to the File name column. Click "Open".

Use Text Converter to fix Word experienced an error

Step 3. Wait patiently. When the Word application displays and shows the content of the unopenable Word file, save it as a new file.

⚠️Word Won't Open: Possible Causes

As the error message addressed, the reason why the Word document won't open could be:

  • File permission issue
  • Insufficient memory or disk space
  • Not opening the file in a proper application
  • File altered during the transmission by third-party software

Pick a proper solution as listed in the article and follow to make your Word file openable and accessible again in Windows 10/8/7.

Editor's Review

If you are trying to open a .docx or .doc file but continuously get denied with the error message 'Word experienced an error trying to open the file', don't worry. It is possible to resolve the problem.

All you need is to stop using the Word file and disable background programs, especially some cleaning tools. Then follow the above-recommended methods for help. If you need to fix damaged Word documents, EaseUS file repair software is here to help.

 Free Download

Trustpilot Rating 4.7

 Free Download

Secure Download

Also, the best way to protect essential files and data is to create a backup in advance. When the file goes wrong, you can always restore it immediately from the backup.

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Updated by Brithny

Brithny is a technology enthusiast, aiming to make readers' tech lives easy and enjoyable. She loves exploring new technologies and writing technical how-to tips. In her spare time, she loves sharing things about her game experience on Facebook or Twitter.

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Approved by Evan Galasso

Evan Galasso is a digital forensics and data recovery engineer with over 10 years of experience in the field. He presents opinions on the current state of storage media, reverse engineering of storage systems and firmware, and electro-mechanical systems of SSDs and HDDs.

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