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How to Recover an Unsaved Word Document After Crashing

How to recover a document after the crash when the computer goes down before saving it? Take your time. You can try three methods, including data recovery software, to recover unsaved Word documents once the computer crashes or shuts down.

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Table of Contents

Save AutoRecover

You can enable Microsoft Office's AutoRecover feature by navigating to "File" > "Options" > "Save" and ticking the "Save AutoRecover" box.

After a computer crash, you can modify the AutoSave interval time to recover an unsaved Word document.

A program or operation system crash may cause the unsaved Word document to disappear. Fortunately, you can still recover Word document after a crash using EaseUS Software, AutoRecover, or Temporary Files. Here is a true ask-for-help post:

I am attempting to recover my Word file, which disappeared after my laptop crashed. I've managed to access my auto-recovery folder and find it there, but document-1 seems empty, and I get an error when I attempt to open it.

- from Microsoft

Recover Word Document After Crash with EaseUS Software

This method is usually very effective because specialized data recovery software can scan and retrieve unsaved Word documents even if the computer crashes. 

EaseUS Data Recovery Wizard can recover files from both internal and external hard disks on Windows machines. It lets you quickly recover lost and unsaved DOC/DOCX files. 

 Download for Win Recovery Rate 99.7%
 Download for Mac Trustpilot Rating 4.7

Follow the steps to recover a Word document after the crash!

Step 1. Launch EaseUS Data Recovery Wizard on the computer. Choose the disk where you lost the unsaved files, and click "Scan".

select a location and click scan

Step 2. You'll see the Path and Type tab on the left side,  click "Type" and "Unsaved Files". You can double-click the folder to open it or click "Open". This unsaved file recovery software will help you recover unsaved Word, Excel, PPT, and other files with ease.

choose unsaved files

Step 3. Choose target files and click the "Preview" button. Then, click "Recover" to restore these unsaved files. Be careful not to revert the recovered files to the original location, as this may overwrite the file.

recover unsaved files

Many Windows 10/11 users have proved the efficacy of the tool. If you are interested in resolving the file recovery, share it on Facebook, Twitter, Instagram, and other social media platforms!


Recover Word from AutoRecover After Crash

Microsoft Office provides users with AutoRecover, which restores the on-editing Word document. With this functionality enabled, you can recover lost Word documents after a computer crash or shutdown using the techniques.

Step 1. Open Word and navigate to "File" > "Options" > "Save".

Step 2. Check the boxes for "Save AutoRecover information every ⬜ minute" and "Keep the last AutoSaved version if I close without saving".

Save AutoRecover information

Step 3. To save the changes, press the "OK" button.

When your locally saved Word files and other data are lost, EaseUS file recovery software will provide you with immediate assistance.

Recover an Unsaved Word Document When Computer Shuts Down

How to Recover an Unsaved Word Document When Computer Shuts Down

You may want to ask how to recover an unsaved Word document when the computer shuts down before clicking save on it.  Read more >>

Recover Word Document from Temporary Files After Crash

There are three ways to locate a Word document that has not been saved. To recover lost Word documents, you could first enable AutoSave. If this option is enabled, you can access the unsaved Word documents even after the PC crashes using the following path:


Temporary Folder

You can also do it by following the steps outlined below.

Step 1. In Microsoft Word, click the "File" tab in the upper left corner.

Step 2. Click "Manage Document" and choose "Recover Unsaved Documents" from the drop-down menu.

Recover Unsaved Documents

Step 3. In the dialog box, look for your lost file. It should appear that it was a recent loss.

Step 4. Open the restored Word document and select "Save As" from the top banner.


If you lost a Word document after the crash, try the three solutions in this guide. If you have a backup, it is simple to retrieve erased files. In addition to Word's and Windows' built-in recovery features, you can recover Word documents with EaseUS Data Recovery Wizard, a useful Windows data recovery program. This software can help you recover files from a crashed computer, hard disk, or partition. 

 Download for Win Recovery Rate 99.7%
 Download for Mac Trustpilot Rating 4.7

Recover Word Document After Crash FAQs

Here are 4 additional questions about recovering Word documents after the crash. Check here for the answers.

1. How do I recover Word after MS Office Word has crashed?

First, you should repair the broken Word application. You can terminate the MS Word job in Job Manager and restart Windows in Safe Mode for a short test.

  • Repair Office installation
  • Install the most recent update
  • Reinstall Office and disable Word Add-ins, and so on will effectively restore Word application functionality.

Then, restart Word and restore the missing Word files. You can recover all deleted Word files using the AutoSave feature in Word or EaseUS file recovery software.

2. How do I recover a Word document after an unexpected shutdown?

MS Office makes it simple to recover unsaved Word documents when your computer has been shut down or restarted.

  • Select the "File" menu.
  • Select "Recover Unsaved Documents".
  • Select the required document by clicking on it.'
  • You should save the document to your PC.

3. How do I recover a Word document that was accidentally saved over?

If you accidentally saved a Word document, the best and simplest thing to do is to undo the operation. By hitting Ctrl + Z, you can return the Word document to an earlier version. You may also undo changes by clicking the Undo button in the top-left corner of the Word window.

4. How do you recover unsaved Word documents from a USB?

If you have unsaved changes to a Word document on a USB drive, you have two options for recovering your work:

One option is to open the document in Microsoft Word from the Recent Documents list. To do so, open Word and go to the File menu. Then, click Open and then choose Recent Documents. You should be able to open and restore your work if your unsaved document is listed.

The Autosave feature can retrieve an unsaved Word document from a USB disk. To do so, open the document you were working on and navigate to the Autosave folder. If you find the file, you can open it to retrieve your work.

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Updated by Jaden

Jaden is one of the editors of EaseUS who lives and works in Chengdu, China. She focuses on topics concerning PCs and Mac data recovery. Jaden is committed to enhancing professional IT knowledge and writing abilities. She is always keen on new and intelligent products.

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