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I recently purchased an expensive equipment that allows me to convert cassette tapes to a USB or SD card. When the encoding is finished, the files 'arrive' in MP4 format. When I try to play them anywhere, including Media Player, VLC Groove, and others, I receive the error code 0xc00d36c4. What should I do with this issue? I tried some ways available online, but what is described does not match what I see on my laptop. And I guess that is because I'm using Windows 10.
-from Microsoft Community
This error code says, "Try playing something else. This item's file format may be unsupported, the file extension may be incorrect, or the file may be corrupted" often appears when you try to play some type of video on your PC. This error code 0xc00d36c4 may imply that your file format is not supported, the file extension may be incorrect or your file is corrupted. Read on to get solutions.
All of the fixes are provided with step-by-step guides to help you carry out them by yourself. Now, let's take a look.
- Method 1: Repair Corrupted Video with Video Repair Tool
- Method 2: Move Your Video Files to Internal Drive
- Method 3: Play Videos in Another Media Player
- Method 4: Convert the Video File Format
- Method 5: Update the Display Adapter Driver
- Method 6: Remove and Reinstall All USB Controllers
- Method 7: Disable Copy Protection in Windows Media Player
- Method 8: Utilize AVI Repair in VLC Media Player
- Method 9: Install Missing Codecs
Video corruption is one of the crucial factors that bring about error code 0xc00d36c4, and that is why you may receive this message code when your videos get damaged. If you mean to repair the damaged video and fix the error code, you can consult a professional video repair tool like EaseUS Fixo Video Repair.
With the help of this advanced tool, you can easily fix your corrupted video in a few clicks. And if the quick repair process fails, you can try its advanced repair feature. Just upload a video that is taken with the same device and click Confirm and Repair Now to start the process. EaseUS Fixo Video Repair will automatically repair the damaged video file for you. This reliable video repair tool can not only deal with corrupted video files, unreadable or damaged photos, and documents are all under its control. Moreover, you can consult this reliable tool when an MP4 file is not playing.
- EaseUS Fixo Video Repair can repair any corrupted video, whether it occurred during editing, conversion, or recovery attempts.
- It supports all popular video formats, including MP4 repair, MOV, MKV, FLV, AVI, 3GP, M4V, WMV, FLV, SWF, and many more.
- It can repair videos from a variety of sources, whether external hard drives, USB flash drives, SD cards, cameras, and more.
Now, follow the steps below to repair your videos:
Step 1. Open Fixo on your local PC. Click "Video Repair" and add the corrupted MP4/MOV/AVI/MKV/3GP/FLV/MKV/WMV video files by clicking "Add Videos".
Step 2. Move the pointer to a video and click the "Repair" button to start the single video repairing process. If you want to repair all the videos, click "Repair All".
Step 3. Wait a few minutes, and the corrupted videos will be repaired. Click the play icon to preview the videos. You can save a single video by clicking the "Save" button next to the play icon. If you want to save all the repaired videos, choose "Save All".
Step 4. If the quick repair fails, you should utilize the advanced repair mode. Click "Advanced Repair" and add a sample video. Choose "Confirm" to ensure.
Step 5. A list of detailed information on corrupted and sample videos will show up. Click "Repair Now" to start the advanced video repair process. When the repair is complete, you can view the videos and click the "Save" button to save the repaired video files to an appropriate destination.
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If neither of the above methods achieves your goal, it is highly possible that your file will not be corrupted. There is a simple and safe way provided - you can try to move your unplayable video from the external storage location (your USB drive or DVD) to the internal hard drive of your computer. Also, here are the hotkeys to realize this transfer work easily.
You can choose the files on the external drive and copy them by pressing the Ctrl + C command. Then, tap on Ctrl + V to paste them into the internal storage. If it works, your videos can be opened and played smoothly.
If there is something wrong with this process, this post may help you:
This guide explains issues with devices and videos, plus how to fix copied video files wont play issue for free.
This error code also occurs when the file format is not supported by the media player you are currently using. You can either choose to play the video in another media player or directly convert the format of this video if you insist on using the same media player. Let's first see how to fix the problematic video in another media player.
Except for the built-in Windows Media Player, the most suitable and preferred player in such cases is VLC Media Player. It is compatible with most video file formats. You also can choose Winamp, QuickTime, or KMPlayer instead.
Though the causes may be the same, this method may be a bit more troublesome than the above one, but if method 4 fails, it also can be regarded as a sensible choice. The most recommended converter must be a VLC media player, and here are the detailed steps you need to try:
Step 1. Open your video file with the VLC media player.
Step 2. Go to the "Media section". Choose "Convert/Save".
Step 2. Add input files that need to be transcoded and select "Convert/Save".
Step 3. Select "Browse" in the Convert window to specify the file name and location against the Destination file option.
Step 4. Press the "Start" button. Your converted video file will be saved in the location you specify.
As we have mentioned above, the error code sometimes occurs because of the hardware conflict, so it somehow works to update the display drivers. You can try as follows:
Step 1. Navigate to "Device Manager".
Step 2. Right-click on "your driver" and select "Properties".
Step 3. Click the "Update Driver Software button".
Step 4. Select "Updated Driver Software".
💡Tip: If the current driver is up to date, uninstall it first and then reinstall it for added security.
Error code 0xc00d36c4 can also be caused by system conflicts between the PC and the external device connected. To fix this, try reinstalling the USB controller of your system like this:
Step 1. Tap on the "Win+X key" and select "Device Manager".
Step 2. Find and expand the "Universal Serial Bus controllers section" in the Device Manager window.
Step 3. Uninstall each USB device listed below by right-clicking on it one by one.
Step 4. Start your computer again. The USB controllers will be immediately reinstalled.
In the default settings, Windows Media Player protects the media files it burns. This alone makes it hard to open video files in other players. Turning off the feature will allow you to resolve the error. If you find it troublesome to read the steps one by one, you can watch this video below to familiarize yourself with the process:
- 00:42 - How to Search and Open Windows Media Player
- 01:00 - How to Find Options
- 01:08 - How to Uncheck Copy Protect Music
If the video confuses you, the detailed steps are as follows:
Step 1. Search and open Windows Media Player and click the "Organize" tab on the top-left.
Step 2. Select "Options" from the drop-down.
Step 3. Tap on the "Rip Music".
Step 4. Uncheck "Copy protect music" under Rip settings and click OK.
If your video file format is AVI, you can also fix this problem with the media player's AVI repair tool, which is free of cost. If you want to utilize VLC repair and, in this way, fix the MP4 file with VLC, you can rename the file extension to AVI first.
Tip: To safeguard your data, you can use the original video copy to repair the error code in VLC.
Now, let's dive into the specific steps:
Step 1. Start the VLC Media Player.
Step 2. On the left, select "Tools".
Step 3. Select "Preferences" from the drop-down menu.
Step 4. Select "Always fix" from the Repair AVI Files menu.
Step 5. At the bottom, press the "Save" button.
Codecs are programs that assist your machine in encoding and decoding digital data on video files. If you forget to install one or more supporting codecs on your PC, this error code may also appear when you open the video file. But don't worry; you just need to download compatible codec for a particular video.
You can go to "Tools" > "Options" and select the "Player" tab. Then select the Automatically download codecs checkbox and click "OK".
You can also finish this process with the help of a third-party vendor, but always make sure you choose a trustworthy site or vendor.
If you find it annoying to download the software or your computer memory is already taken up by other programs, you can try EaseUS Online Video Repair, an easy-to-use online video repair program. It is not only a pushover but also free of cost.
EaseUS Online Video Repair can not only repair corrupted videos but also broken and unplayable videos that have become inaccessible, grainy, pixelated, fuzzy, truncated, out-of-sync, jerky, distorted, presenting a black screen, missing sound, and so on when shooting, editing, transferring, and recording, etc.
- This online repair tool can not only perform its tasks on PCs, but it can also repair corrupted video files on Android, iPhone, or other devices.
- MP4 repair, M4V, FLV, AVI, MOV, MKV, WMV, SWF, FLV, MP3, NPEG, 3G2, RM/RMVB, and other video formats are supported.
- Repair damaged videos that have been modified, converted, or transferred; it can even repair the recovered files that no longer play.
You may also be interested in what else this online tool can do. Read the article below if you are interested in it:
Fix Video File Cannot Be Played Error Code 224003
EaseUS Online Video Repair works well and can do you a great favor. Read on to get more details. Read more >>
If you want to know more about this error, here are some common reasons that may bring about this error code, and different causes correspond to various solutions:
|⚒️The media player does not support the video file format
|The media player you are currently using, like Windows Media Player, may not support the format of your video file.
|❌The file extension is incorrect
|If a wrong file extension is being utilized, the error code occurs due to incompatible file extensions.
|💽The Video file is corrupted
|This error code also pops up if your video files get corrupted.
|✒️System drivers are outdated
|Some kind of hardware conflict also leads to this error code.
|🔐Windows Media Player has Copy Protection turned on
|By default, the Windows Media Player protects the media files it burns, which makes video files inaccessible to other players.
If you still have questions after reading this post, these frequently asked questions may somehow help you.
1. What is error 0xc00d36b4 on Windows 10?
The file format of this item may be unsupported, the file extension may be erroneous, or the file itself may be corrupted. This indicates that the song or movie is in an incompatible file format.
2. How do I fix file in use error in Windows 10?
- Remove the problem-causing application.
- Close any open applications.
- In Safe Mode, delete the file or folder.
- Make use of Command Prompt.
- Modify the problematic file's file extension.
- View files or folders in the Details view.
- Turn thumbnail generation off.
3. What is error code 0x80004005 on Windows 10 installation has failed?
When you access shared folders or files, utilize specific programs, or have a problem installing Windows updates, you may see the error code 0x80004005.
Since then, don't panic when the error code 0xc00d36b4 suddenly jumps out, for we have easy and quick fixes provided. But believe me, the simplest and safest way is using EaseUS Fixo Video Repair, which can finish the process in several clicks. Why don't you try it now?
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