Solve This Document Is Either Deleted or Not Currently Accessible

When running the Word software after restarting their PC, some users reported seeing a window that said: Can't open xx, this document is either deleted or not currently accessible. Feel at ease. This post from EaseUS will teach you how to fix such a problem.

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Hey, I am desperate for help. I was working on an assignment and went on Google while my document was open. All of a sudden, my PC started to heat up and then freeze, so I switched it off by holding the button. When I turned it on again and tried to open my document on Word, it stopped me! So I tried opening it from "recents" but this message saying "the document is either deleted or not currently accessible" came up.

Most people are perplexed once they receive the error message saying the document is either deleted or not currently accessible when they open a Word, Excel, or PowerPoint document because they do not fully comprehend what it signifies. Panic ensues when you don't grasp it, especially if the document is crucial.

document is either deleted or not currently accessible

This document has been deleted, or a notification stating that it is no longer accessible displays for a variety of reasons. It appears as a result of one of the following factors:

  • The document is not saved on your local hard drive: You've accidentally or permanently deleted documents from your local hard drives.
  • Present in the list generated by the previous application version: It will be lost if you close the document without saving the freshly created content.
  • Document is corrupted and cannot be opened: When a document is corrupted, it becomes impossible to view its contents due to impediments from various unsuitable content.

Except for the reasons above, sometimes the file cannot open because there are problems with the content.

However, the message "This document is either deleted or not currently accessible" does not preclude you from repairing and opening the document. There are several techniques available to help you recover the file, especially if it has been corrupted or temporarily destroyed. So don't worry. This post from EaseUS will help you overcome this problem on both Windows and Mac.

How to Repair Deleted or Not Currently Accessible Documents on Windows

There are several ways available to fix this error on Windows. Check them out in the following method:

  1. Method 1: Fix the Document with Professional Document Repair Tool
  2. Method 2: Update the Office App
  3. Method 3: Restore the Document from OneDrive

Method 1: Fix the Document with Professional Document Repair Tool

As mentioned above, document corruption is one key factor leading to such a problem. That is why this error message pops out when your document gets damaged. To repair corrupted documents and, in turn, fix this problem, take EaseUS Fixo Document Repair for help.

This Office file repair program can fix damaged files and repair unreadable content in Word from Microsoft Office 2019/ 2016/ 2013/ 2010/ 2007. It is strongly advised that you remove the error from your various documents. This software fixes almost all error messages appearing when you are trying to view a specific document.

In any event, EaseUS Fixo Document Repair allows you to correct and repair existing corrupted Word, Excel, PowerPoint, images, videos, or other files, and it can also fix blank Word documents.

  • With a free preview feature, you may repair corrupted Excel/Word files.
  • Repair MP4 and MOV files on Windows. Repair numerous broken files without constraints
  • Repair corrupted files from a PC, laptop, external hard drive, SD card, USB flash drive, and other storage devices.

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Now, use corrupted file repair software to repair damaged files in Windows 10, 8, and 7 with a few mouse clicks.

Step 1. Download and launch Fixo on your PC or laptop. Choose "File Repair" to repair corrupted Office documents, including Word, Excel, PDF, and others. Click "Add Files" to select corrupted documents.

add files to repair documents with Fixo

Step 2. To repair multiple files at once, click the "Repair All" button. If you want to repair a single document, move your pointer to the target file and choose "Repair". You can also preview the documents by clicking the eye icon.

select documents to repair

Step 3. Click "Save" to save a selected document. Select "Save All" to save all the repaired files. Choose "View Repaired" to locate the repaired folder.

save repaired documents in Fixo

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Method 2: Update the Office App

Sometimes, the too-slow Word software can't keep up with your Windows settings and hardware, causing you to struggle with the unfinished file. As a result, if there is an available update for this application, you should execute an updated task promptly. You should do as follows:

Step 1. Launch any Office application, such as Word, and start a new document.

Step 2. Select " File" > "Account" (or Office Account if Outlook is open).

Step 3. Select "Update Options" > "Update Now" from the Product Information menu.

choose update now

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This article provides the tried and true way to solve the Windows 10 unaccessible Documents and Settings folder easily. If you are unable to access your Documents and Settings folder, just follow this article and access the folder without difficulty.


Method 3: Restore the Document from OneDrive

Version history allows you to view and restore prior versions of your OneDrive documents. Version history works with almost all types of file, including Word documents, PDFs, Excels, PowerPoints, and more. Here is how you do it:

Step 1. Log in to OneDrive using your personal Microsoft account or a work or school account.

Step 2. Select the file to be restored to an earlier version, right-click, and then choose "Version history".

Step 3. In the Version History window, click the "ellipses" next to the version of the document you wish to restore, and then click "Restore".

click restore in version history

How to Repair Deleted or Not Currently Accessible Documents on Mac

If you are running macOS, you may find the suitable solutions down here:

  1. Method 1: Fix the Document with the Document Repair Tool
  2. Method 2: Boot Mac into Safe Mode
  3. Method 3: Recover Document from Time Machine Backup
  4. Method 4: Forcefully Repair the Document Using the Office App

Method 1: Fix the Document with the Document Repair Tool

We have just discussed that you will also receive the same error message if your document is damaged or corrupted on Windows, and it is the same as on Mac. The most effective and safe way to repair your document is to tend to a reliable document repair tool for help. EaseUS Data Recovery Wizard for Mac is an ideal tool for accidental document corruption, for there is no other software that is as simple to use as this one.

EaseUS Data Recovery Wizard for Mac can help you repair corrupted Excel, Word, PowerPoint, and more, no matter what caused your data corruption. Furthermore, this powerful tool may be able to recover deleted data from an empty Trash, a formatted hard disk, a failed operating system, and even a virus-infected Apple computer.

Download this data recovery software for Mac and repair corrupted files on Mac with the steps below:

Note: You can create a backup by clicking the "Disk Backup" on the left first. The software will extract the corrupted files from the backup image and repair them. It can prevent further damage to your disk and files, making it safer and more reliable.

Step 1. Select your disk

Select the disk location where you lost the corrupted files. Click the "Search for lost files" button.

Select your disk

Step 2. Scan for corrupted files

EaseUS Data Recovery Wizard for Mac will immediately scan your selected device and scan for lost Word/Excel documents, videos, PDF files, and photos on the left pane.

Scan for corrupted files

Step 3. Repair and recover corrupted files

In the scan results, select the files to preview. If the file is corrupted, the software will automatically repair the corrupted file, and then you can preview it. Then, click the "Recover" button to recover the repaired files.

Repair and recover corrupted files

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Method 2: Boot Mac into Safe Mode

macOS safe mode blocks your Mac from loading specific software when it boots up, such as login items, system extensions not required by macOS, and fonts not loaded by macOS. In the meantime, it keeps documents running in a secure and stable environment. Users can boot their Mac into Safe Mode to see if their document is attacked by malware.

So you might try restarting your Mac in safe mode to see if the problem persists:

Step 1. Turn on or restart your Mac, then hold the "Shift key" as it boots up.

Step 2. Release the key and log in to your Mac after you see the login window.

Step 3. You may be prompted to log in again. You should see "Safe Boot" in the upper-right corner of the first or second login window.

Suppose the problem persists while in safe mode. Make sure that all of your Apple software and third-party apps are up to date. You can also try macOS reinstallation as a final resort.

Method 3: Recover Document from Time Machine Backup

Time Machine is a built-in function of a Mac that automatically backs up all of your files and documents. If you've enabled Time Machine backup to store your device, restoring the failing-to-open document from a Time Machine backup is worth a chance. You should do as follows if you are feeling like to try:

Step 1. Open Time Machine by pressing the "Command + Space keys" and searching for it by name on your device.

Step 2. Navigate to the document you require using the up and down arrow keys.

find file and preview

Step 3. To recover the file, click the "Restore button". Close the Time Machine window to see whether the inaccessible file reappears.

Method 4: Forcefully Repair the Document Using Office App

Sometimes we can use the Office app itself to repair the document, and we can take Word as an example. The Open and Repair option in Word is useful for recovering a faulty Word document. When there are issues with opening the document, this feature discovers and removes them. To use the feature, follow the steps below.

Step 1. Launch the Word application.

Step 2. Go to the "Open menu". Find the main menu and select File, then Open.

acess open option

Step 3. Navigate to the Word document's storage location and fix the file. Locate and choose the Word document's storage location when the browser opens. Select "Open and Repair" from the drop-down arrow at Open.

access open and repair

Pro Tips: How to Prevent Documents from Accidental Deletion and Corruption

Accidental document deletion and corruption can be avoided if precautions are taken. Here are some pointers on how to avoid having erased or corrupted documents on your PC. To avoid both the deletion and the corruption of documents, you should:

  • ✈️Avoid deleting system files quickly in order to save up space.
  • ⛈️Conduct regular hard drive checks to correct faulty sectors.
  • 🖥️Make certain that the system reinstallation operations do not fail.
  • 🦠Keep potential dangers at bay to avoid file system conversion failure.

FAQs on The Document Is Either Deleted or Not Currently Accessible

If you still have any problems, you can read the following questions and answers down here to fix the deleted or not currently accessible document.

1. How do I recover a Word document that was deleted?

Check the Recycle Bin:

  • On the Desktop, double-click the Recycle Bin.
  • Check the list of documents to determine if the deleted Word document is still there.
  • If you discover the required Word file, right-click it and then choose Restore to recover it.

2. How do I open a Word document with unreadable content?

Here's how to do it:

  • Open a Word document in Microsoft Word.
  • Navigate to File > Open.
  • Select the Word file that has the Word-detected unreadable content issue by clicking the Browse button.
  • Select Recover Text from Any File from the All Word Documents drop-down menu.
  • Wait for the damaged file to open after clicking the Open button.

3. Why is Word saying this document has been deleted or is not currently accessible?

This signifies that your deleted Word document is still someplace in your computer's digital realm, waiting to be restored. Furthermore, as you work, Microsoft Word produces a temporary copy of your document. Word temp files are what they're called.

4. Why do I not have access to my Word documents on Mac?

If you are unable to utilize a document, folder, or app that you require, you may need to adjust the permission settings for that object. Consult the administrator of your Mac or network if you share your Mac with other users. On a single Mac, an administrator can manage permissions for specific users.

Final Thoughts

This guide describes how to fix a document is either deleted or not currently accessible. Sometimes, you can consult to restore from cloud storage, boot your PC to safe mode, and update the Office app, but not always. 

If the above methods fail, you can consider using EaseUS Fixo Document Repair, which is a specialized document repair tool designed to repair damaged documents.

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About the Author

author Finley


Finley is interested in reading and writing articles about technical knowledge. Her articles mainly focus on file repair and data recovery.

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