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Page Table of Contents
If your lost files total less than 2GB (such as a few photos, videos, or Word/PDF documents), you don't need to purchase the paid version.
You can use the free version of EaseUS Data Recovery Wizard to recover and export up to 2GB of data at no cost.
Documents and Settings Folder - Access Denied
Case 1. "Trying to move some picture files to a new laptop and I am being denied access to numerous folders including Documents and Settings, My Pictures, My Music, etc."
Case 2. "Currently, I'm running Windows 7 Ultimate on my desktop that I built. My computer boots up fine, no problems when I log in. However, the Documents and Settings folder is not accessible to me. Please help me!"
Check Workable Solutions
| Workable Solutions | Step-by-step Troubleshooting |
|---|---|
| Solution 1. Gain File Read Permissions | Choose "Properties" of the file > Click the "Security" tab > See the permissions under Group...Full steps |
| Solution 2. Cancel Encryption Protection | Choose "Properties" of the file > Click "General" > "Advanced" > Use the certificate to decrypt the file or the folder ...Full steps |
How to Fix "Access Denied" Documents and Settings Folder in Windows 10/8/7
When you try to access or work with Documents and Settings folder in Windows 10, you experience one or more of the following issues:
Issue 1: You receive an "Access Denied" error message or a similar message.

Issue 2: You cannot access, change, save, or delete Documents and Settings folder.
Issue 3: You cannot open the file or folder after you install a new version of Windows.
To solve these issues, we have these solutions. Before you take any action, restore data from the inaccessible Documents and Settings folder first.
Powerful EaseUS Data Recovery Wizard - EaseUS Data Recovery Wizard, will help you to restore deleted, lost or formatted data with a few simple clicks. You can directly download and apply this software to retrieve data from an inaccessible hard drive, USB or other devices with the steps below:
Step 1. Choose the drive and scan for lost files
Open EaseUS Data Recovery Wizard and hover over the partition or storage drive where your documents were deleted. Click "Search for Lost Data" to begin scanning for recoverable files.

Step 2. Find and select the deleted documents
After the scan finishes, browse the results and select the documents (DOC, DOCX, XLSX, PDF, PPT, etc.) you want to recover. You can filter the results by file type or search for a specific document by name to find it faster.

Step 3. Preview and restore your documents
Preview the recoverable documents to verify their contents. Select the files you need and click "Recover". Choose a different drive, folder, or cloud storage location, such as OneDrive or Google Drive, to save the recovered documents safely.

(Note: The free version offers up to 2GB of data recovery. If you only need to restore a few everyday documents, you can recover them without purchasing a license. Just select a destination folder to save your files.)
Now you can follow the solutions for the issue below.
Solution 1. Gain file/folder read permissions
- Right-click the file or folder, and then click "Properties".
- Click the "Security" tab.
- Under Group or user names, click your name to see the permissions that you have.
- Click "Edit", click your name, select the check boxes for the permissions that you must have, and then click "OK".

Solution 2. Cancel the encryption protection
- Right-click the file or folder, and then click "Properties".
- Click the General tab, then click "Advanced".
- If the Encrypted contents to secure data check box is selected, you must use the certificate to decrypt the file or folder to be able to open it.

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Jaden is one of the editors of EaseUS, who focuses on topics concerning PCs and Mac data recovery. Jaden is committed to enhancing professional IT knowledge and writing abilities. She is always keen on new and intelligent products.…
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Brithny is a technology enthusiast, aiming to make readers' tech lives easy and enjoyable. She loves exploring new technologies and writing technical how-to tips. In her spare time, she loves sharing things about her game experience on Facebook or Twitter.…
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