My Documents and Settings Folder is Not accessible in Windows 10! Fix It Now!

Brithny updated on Oct 12, 2020 to File Recovery | How-to Articles

This article provides the tried and true way to solve the Windows 10 unaccessible Documents and Settings folder easily. If you are unable to access your Documents and Settings folder, just follow this article and access the folder without difficulty.

Documents and Settings Folder - Access Denied

Case 1. "Trying to move some picture files to a new laptop and I am being denied access to numerous folders including Documents and Settings, My Pictures, My Music, etc."

Case 2. "Currently, I'm running Windows 7 Ultimate on my desktop that I built. My computer boots up fine, no problems when I log in. However, the Documents and Settings folder is not accessible to me. Please help me!"

Workable Solutions Step-by-step Troubleshooting
Solution 1. Gain File Read Permissions Choose "Properties" of the file > Click the "Security" tab > See the permissions under Group...Full steps
Solution 2. Cancel Encryption Protection Choose "Properties" of the file > Click "General" > "Advanced" > Use the certificate to decrypt the file or the folder ...Full steps

How to Fix "Access Denied" Documents and Settings Folder in Windows 10/8/7

When you try to access or work with Documents and Settings folder in Windows 10, you experience one or more of the following issues:

Issue 1: You receive an "Access Denied" error message or a similar message.

documents and settings folder access denied

Issue 2: You cannot access, change, save, or delete Documents and Settings folder.

Issue 3: You cannot open the file or folder after you install a new version of Windows.

To solve these issues, we have these solutions. Before you take any action, restore data from the inaccessible Documents and Settings folder first. 

Powerful data recovery software - EaseUS Data Recovery Wizard, will help you to restore deleted, lost or formatted data with a few simple clicks. You can directly download and apply this software to retrieve data from an inaccessible hard drive, USB or other devices with the steps below:

Step 1. Select the location to scan the lost Documents folder.

Launch EaseUS Data Recovery Wizard on your PC, under Specify a location, click "Browse" on Select Folder. Choose "Libraries" where you used to save the Documents folder and click "OK" to confirm. 

select a location and scan lost Ducoments folder

Step 2. Find and preview files in the lost Documents folder.

When the scanning process completes, find your Documents folder from "Deleted Files" or "Lost Files". Or search "Documents" in the search bar to quickly find your Documents folder. 

Open the Documents folder, check and double-click to preview the lost files.

Find lost Documents folder.

Step 3. Restore the lost Documents folder and save it to a safe spot.

Select the found Documents folder and click "Recover" to choose another new and secure location on your PC to save it, click "OK" to confirm.

Recover lost Documents folder.

Now you can follow the solutions for the issue below.

Solution 1. Gain file/folder read permissions

  • Right-click the file or folder, and then click "Properties".
  • Click the "Security" tab.
  • Under Group or user names, click your name to see the permissions that you have.
  • Click "Edit", click your name, select the check boxes for the permissions that you must have, and then click "OK".

gain the read permission of the documents folder

Solution 2. Cancel the encryption protection

  • Right-click the file or folder, and then click "Properties".
  • Click the General tab, then click "Advanced".
  • If the Encrypted contents to secure data check box is selected, you must use the certificate to decrypt the file or folder to be able to open it.

cancel the encryption protection

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Frequently Asked Questions

1. Why choose EaseUS Data Recovery Wizard?

"EaseUS Data Recovery Wizard is the best we've seen. It's far from perfect, partly because today's advanced disk technology makes data-recovery more difficult than it was with the simpler technology of the past, but it's fast and efficient..."PCMag

"The first thing you'll notice about EaseUS Data Recovery Wizard Pro is that its interface is very clear and uncluttered, with only a small collection of self-explanatory controls. You won't find lots of extra options hidden in a system of hidden menus, either; what you see really is what you get."techradar

"Recover lost files, even after deleting a partition or formatting your drive."Macworld

2. Why cannot I recover 2GB data for free?

It is recommended to check the version installed is Free or Trial because they are different versions.

Trial has data preview function but cannot save any files, while the Free version enables to recover 2 GB files. The default free space is 500 MB and you may share the product on social media to get another 1.5 GB.

3. Why cannot the recovered files be opened?

A file is saved as 2 parts on the storage device: directory info (which is comprised by file name, time stamp and size info, etc.) and data content.

If the files with original file names and folder structures cannot be opened, one possible reason is the corrupted directory info. There is still a chance to recover the data content with the RAW Recovery method in our software.

4. Why isn't it suggested to recover the files back to the original drive?

The storage structure of the lost files would be altered or damaged by any changes on the drive. If you save the recovered files back to the same drive, the original data structures and data content would be corrupted or overwritten, which causes permanent data loss. So you should prepare another disk to save the files.

5. How can I check whether my data is recoverable or not before purchase?

The Free version helps you save 2GB files, so verify the recovery quality of our product before purchase.

6. How long does it take to scan the drive?

It strongly depends on the capacity of your hard drive and the performance of your computer. As reference,most drive recoveries can be completed in around 10 to 12 hours for a 1-TB healthy hard drive in general conditions.

About Data Recovery Wizard

It's super easy to recover 250+ types of files after deletion, disk formatting and virus infection. Click the links and compare the difference of each version.