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Fix SD Card Files Not Showing in Mobile Phone, Camera or PC

This page outlines a comprehensive solution to SD card files not showing in a mobile phone, camera or computer. To fix the SD card not showing files problem, you must follow the data recovery advice first, in order to recover important photos, videos, audio, documents on the SD card and then fix the SD card errors.

 Download for Win Recovery Rate 99.7%
 Download for Mac Trustpilot Rating 4.6

Table of Contents

Overview of SD Card Files Not Showing

"My 16GB Samsung microSD card is not showing any files, including videos, audios, pictures, documents on it even it is nearly full. I tried to connect the SD card to computer, but Windows asks me to format it before I can use it. I don't want to follow the instruction because I don't want to lose a single file on the SD card. I need help."

"When I was transferring pictures from my Canon camera SD card to the computer, I was shocked because the SD card shows empty. I can view the SD card pictures on the camera but not on the computer. Strange? What I'm supposed to do?"

Many people are complaining that their SD card files not showing in mobile, camera or computer. Are you one of them who can't see files on the SD card, like photos, videos or apps? You are not alone. Here are a couple of ways to help you be able to view files, meanwhile, fix the SD card issues that hide the files. EaseUS Data Recovery Wizard is third-party memory card data recovery software that scans and finds not showing files on the SD card.

Workable Solutions Step-by-step Troubleshooting
Fix 1. Check the lock switch Some memory cards are designed with...Full steps
Fix 2. Unhide files in Explorer Open File Explorer, navigate to "View" and...Full steps
Fix 3. Scan and remove virus If you use the SD card frequently across multiple...Full steps
More Fixes Run SD card recovery software and scan the...Full steps

Reasons for SD Card Files Not Showing

Before heading to the troubleshooting, you may wonder what causes this kind of troublesome issue, and how you should react to the disappearing files on the SD card. 

No matter you're checking the SD card files on a phone, a digital camera or on a Windows computer/Mac, in general, you see an empty or blank SD card due to reasons in the following:

  • Files were hidden
  • SD card is locked
  • SD card corruption
  • Unknown virus infection

As you see, reasons that prevent you from seeing and viewing present files on the SD card are various, so you must take it slow, to explore the real causes of your own. Let's have some quick examination:

First, check if there is a lock switch on the SD card

Some brands & types of memory card, including microSD card, SD card, SDHC, SDXC card, are designed with a lock switch, which disables a file read/write manner to the SD card, to protect files were not deleted or modified by anyone. If you can views files on the camera but not on the PC, try to unlock the SD card by toggling the switch from lock to unlock.

sd card lock switch

How to remove write protection from SD card without a lock switch? Seek solutions on the linked page.

Second,try to unhide files in Windows 10/8.1/8/7 computers

This is particularly for not being able to see SD card files on the computer. As investigated, most of the memory card not showing files is because they set to be hidden, and you need to manually unhide the memory card.

To show SD card files in PC:

Open File Explorer, navigate to the "View" tab and tick the box of "Hidden items".

show hidden items to fix sd card files not showing problem

Third, scan and remove virus

Are you seeing other strange issues while SD card files not showing up? For example, opening an app very slow, Windows operating system freezes a lot, etc. For people who use the SD card frequently across multiple digital devices, take care, the SD card might have been infected by computer viruses. 

It's easy and efficient to scan virus and remove the found one with anti-virus software installed on your computer. You can also remove the virus from PC/laptop without antivirus software.

Video Tutorial: Troubleshoot SD Card Not Showing Up or Not Detected Error

This video contains more fixes that can assist you in troubleshooting the SD card not detected or not showing up error on your computer. Let's see the details:

Further Troubleshooting for SD Card Files Not Showing Up

By unlocking and unhiding files from the SD card did not help? This time you need some further troubleshooting methods, and if there is important data you don't want to lose, you must strictly follow the below guide step by step. First, download EaseUS Data Recovery Wizard program, try to scan and recover all the existing files on the SD card. Afterward, try to fix the corrupted SD card.

 Download for Win Recovery Rate 99.7%
 Download for Mac Trustpilot Rating 4.6

Recover files not showing up in the SD card:

Step 1. Select the SD card to scan

  • Download and install EaseUS Data Recovery Wizard on your Windows PC.
  • Use the proper way to connect your SanDisk/Lexar/Transcend SD card to the computer. 
  • Open EaseUS SD card recovery software and choose SD Card Recovery on the left panel. All connected drives will display here. Select your SD card and click "Scan".
select the sd card and click scan

Step 2. Check for scan results

  • Wait for the scanning process to complete.
  • Specify one or several file types to show up, like Pictures, Videos, Documents and so on.
  • Click "Preview" to check if they are the wanted files.
find wanted sd card files

Step 3. Recover SD card data

  • Preview the recovered files and click "Recover".
  • Choose a different location to save the recovered files instead of the original SD card.
recover sd card files

Note: EaseUS Data Recovery Wizard Free allows for 2GB file recovery for free, so you need to activate the free version to EaseUS Data Recovery Wizard Pro to be able to recover an unlimited amount of data.

Fix a corrupted SD card not showing files:

The CHKDSK command and Windows Disk Management are recognized as the two of the most effective methods to fix a corrupted SD card. A corrupted SD card usually disables files showing up completely or correctly and comes with symptoms, such as RAW file system, unallocated, Windows asks to format it before you can use it, etc. Now you can make full use of both SD card repair tools here.

Solution 1. Show Hidden Files on SD card using CMD

Step 1: Open Windows Comand Prompt (Windows + X keys) as admin.

open command prompt as admin

Step 2: Type attrib -h -r -s  G:\*.* /s /d and hit Enter. (replace g with your own sd card drive letter)

Step 3: Wait until the command takes effect.

Once completes, type exit to close the command prompt window.

EaseUS CleanGenius is a user-friendly computer fixing tool that is both safe and lightweight. It's a perfect alternative to CHKDSK command. Use this one-click tool to fix the damaged file system easily.

Step 1. DOWNLOAD EaseUS CleanGenius on your computer and complete the installation.

Step 2. Run the software. Click "Optimization", and then choose "File Showing" . 

select the file showing option

Step 3. Select the drive with a corrupted file system. Tick the "Check and fix file system error" option and click "Execute".

fix file system

Step 4. Wait the tool performs the repairing task. After that, click the "here" button to check the drive.

fix file system

Solution 2. Format a corrupted SD card with Disk Management

Step 1: Open Windows Disk Management (Windows + R to bring up the Run box, type diskmgmt.msc and hit Enter)

Step 2: Locate your SD card, which should be a removable disk, right-click on it and choose Format...

Step 3: Choose a file system from the list, usually NTFS/FAT/FAT32, and perform a quick format.

format sd card to fix sd card files not showing issue

As you know, disk formatting will erase data completely from the SD card, so if you didn't perform EaseUS Data Recovery Wizard in advance, try to download and install EaseUS Data Recovery Wizard this time to recover data from the formatted SD card.

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Updated by Cedric

Cedric Grantham is one of the senior editors of EaseUS who lives and works in Chengdu, China. He mainly writes articles about data recovery tutorials on PC and Mac and how-to tips for partition management. He always keeps an eye on new releases and loves various electronic products.

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Written by Tracy King

Tracy joined in EaseUS in 2013 and has been working with EaseUS content team for over 10 years. Being enthusiastic in computing and technology, she writes tech how-to articles and share technical solutions to resolve Windows & Mac data recovery, data backup, partition management, data transfer, Windows update issues, etc.

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Product Reviews

TrustScore 4.7 | 323 reviews
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