Fix SD Card Files Not Showing in Mobile Phone, Camera or PC

This page outlines a comprehensive solution to SD card files not showing in a mobile phone, camera or computer. To fix the SD card not showing files problem, you must follow the data recovery advice first, in order to recover important photos, videos, audio, documents on the SD card and then fix the SD card errors. The memory card data recovery software you are going to use is EaseUS Data Recovery Wizard.

Table of Contents

Overview of SD Card Files Not Showing

"My 16GB Samsung microSD card is not showing any files, including videos, audios, pictures, documents on it even it is nearly full. I tried to connect the SD card to computer, but Windows asks me to format it before I can use it. I don't want to follow the instruction because I don't want to lose a single file on the SD card. I need help."

"When I was transferring pictures from my Canon camera SD card to the computer, I was shocked because the SD card shows empty. I can view the SD card pictures on the camera but not on the computer. Strange? What I'm supposed to do?"

Many people are complaining that their SD card files not showing in mobile, camera or computer. Are you one of them who can't see files on the SD card, like photos, videos or apps? You are not alone. Here are a couple of ways to help you be able to view files, meanwhile, fix the SD card issues that hide the files. EaseUS Data Recovery Wizard is third-party memory card data recovery software that scans and finds not showing files on the SD card.

Workable Solutions Step-by-step Troubleshooting
Fix 1. Check the lock switch Some memory cards are designed with...Full steps
Fix 2. Unhide files in Explorer Open File Explorer, navigate to "View" and...Full steps
Fix 3. Scan and remove virus If you use the SD card frequently across multiple...Full steps
More Fixes Run SD card recovery software and scan the...Full steps

Reasons for SD Card Files Not Showing

Before heading to the troubleshooting, you may wonder what causes this kind of troublesome issue, and how you should react to the disappearing files on the SD card. 

No matter you're checking the SD card files on a phone, a digital camera or on a Windows computer/Mac, in general, you see an empty or blank SD card due to reasons in the following:

  • Files were hidden
  • SD card is locked
  • SD card corruption
  • Unknown virus infection

As you see, reasons that prevent you from seeing and viewing present files on the SD card are various, so you must take it slow, to explore the real causes of your own. Let's have some quick examination:

First, check if there is a lock switch on the SD card

Some brands & types of memory card, including microSD card, SD card, SDHC, SDXC card, are designed with a lock switch, which disables a file read/write manner to the SD card, to protect files were not deleted or modified by anyone. If you can views files on the camera but not on the PC, try to unlock the SD card by toggling the switch from lock to unlock.

sd card lock switch

How to remove write protection from SD card without a lock switch? Seek solutions on the linked page.

Second,try to unhide files in Windows 10/8.1/8/7 computers

This is particularly for not being able to see SD card files on the computer. As investigated, most of the memory card not showing files is because they set to be hidden, and you need to manually unhide the memory card.

To show SD card files in PC:

Open File Explorer, navigate to the "View" tab and tick the box of "Hidden items".

show hidden items to fix sd card files not showing problem

Third, scan and remove virus

Are you seeing other strange issues while SD card files not showing up? For example, opening an app very slow, Windows operating system freezes a lot, etc. For people who use the SD card frequently across multiple digital devices, take care, the SD card might have been infected by computer viruses. 

It's easy and efficient to scan virus and remove the found one with anti-virus software installed on your computer. You can also remove the virus from PC/laptop without antivirus software.

Further Troubleshooting for SD Card Files Not Showing Up

By unlocking and unhiding files from the SD card did not help? This time you need some further troubleshooting methods, and if there is important data you don't want to lose, you must strictly follow the below guide step by step. First, download EaseUS Data Recovery Wizard Free, try to scan and recover all the existing files on the SD card. Afterward, try to fix the corrupted SD card.

Recover files not showing up in the SD card:

Step 1. Run SD card recovery software and scan the card.

Launch EaseUS Data Recovery Wizard on your PC and select your SD card. Then click "Scan" to start finding lost data on your SD card.

select the sd card and click scan

Step 2. Check found SD card data.

After the scanning process, you can click "Filter" to quickly find wanted files.

find wanted sd card files

Step 3. Restore SD card data.

You can check and preview found files by double-clicking each one of them. Then click Recover to save found SD card files to a secure location on your PC or external storage.

recover sd card files

Note: EaseUS Data Recovery Wizard Free allows for 2GB file recovery for free, so you need to activate the free version to the pro version - EaseUS Data Recovery Wizard Pro to be able to recover an unlimited amount of data.

Fix a corrupted SD card not showing files:

The CHKDSK command and Windows Disk Management are recognized as the two of the most effective methods to fix a corrupted SD card. A corrupted SD card usually disables files showing up completely or correctly and comes with symptoms, such as RAW file system, unallocated, Windows asks to format it before you can use it, etc. Now you can make full use of both SD card repair tools here.

Solution 1. Check and repair SD card bad sectors with CHKDSK command

Step 1: Open Windows Comand Prompt (Windows + X keys) as admin.

open command prompt as admin

Step 2: Type chkdsk g: /f /r and hit Enter. (replace g with your own sd card drive letter)

Step 3: Wait for the command takes effect. Once completes, type exit to close the command prompt window.

If you don't have any technical know-how and want to minimize data risks, using third-party software could be a better choice. The Command line is suitable for computer professionals since wrong commands can cause severe problems. Therefore, we strongly recommend you try an automatic command line alternative.

EaseUS Tools M is a practical computer fixing tool that is safe and light-weighted. It's a perfect alternative to CHKDSK command. Use this one-click tool to solve your computer issues.

To fix file system error or disk error:

Step 1: DOWNLOAD EaseUS Tools M for Free and install it.

Step 2: Open the software and select the "File showing" option. 

Step 3: Choose the drive and wait for repairing. After the operation completes, click the "View" button to check the drive. 

select the drive and check off file system error

Solution 2. Format a corrupted SD card with Disk Management

Step 1: Open Windows Disk Management (Windows + R to bring up the Run box, type diskmgmt.msc and hit Enter)

Step 2: Locate your SD card, which should be a removable disk, right-click on it and choose Format...

Step 3: Choose a file system from the list, usually NTFS/FAT/FAT32, and perform a quick format.

format sd card to fix sd card files not showing issue

As you know, disk formatting will erase data completely from the SD card, so if you didn't perform data recovery in advance, try to download and install EaseUS Data Recovery Wizard this time to recover data from the formatted SD card.

Was This Page Helpful?

author icon

Updated by Gemma

Gemma is member of EaseUS team and has been committed to creating valuable content in fields about file recovery, partition management, and data backup etc for many years. She loves to help users solve various types of computer related issues.

Read full bio

author icon

Written by Tracy King

Tracy joined in EaseUS in 2013 and has been working with EaseUS content team for over 7 years. Being enthusiastic in computing and technology, she writes tech how-to articles and share technical solutions about Windows & Mac data recovery, file/system backup and recovery, partition management and iOS/Android data recovery.

Read full bio

Product Reviews

TrustScore 4.7 | 323 reviews
  • EaseUS Data Recovery Wizard is a powerful system recovery software, designed to enable you to recover files you’ve deleted accidentally, potentially lost to malware or an entire hard drive partition.

    Read More
  • EaseUS Data Recovery Wizard is the best we have seen. It's far from perfect, partly because today's advanced disk technology makes data-recovery more difficult than it was with the simpler technology of the past.

    Read More
  • EaseUS Data Recovery Wizard Pro has a reputation as one of the best data recovery software programs on the market. It comes with a selection of advanced features, including partition recovery, formatted drive restoration, and corrupted file repair.

    Read More