How to Recover Deleted NetFlix Profile & History

Jean updated on Jul 18, 2019 to Resource | How-to Articles

Summary

"NetFlix profile disappeared" or "Netflix profile keeps getting deleted by itself" is quite common. With the profile gone, so did the NetFlix viewing history. Luckily, there are easy ways to help recover deleted NetFlix profile and history. For your favor, we also introduce you a very nice video recovery tool in case of future needs, which can recover lost and deleted videos on computer/laptop hard drive, USB flash drive, SD card, and other popular storage devices.

Netflix generates awesome shows and movies that can be watched on your TV, Smart TVs, PlayStation, Xbox and so on, and even available to watch instantly or download for later on phone/tablet. As the biggest American entertainment provider of Internet streaming media and video-on-demand online and DVD by mail, NetFlix attracts an increasingly growing number of worldwide customers to download the software in order to watch the most recently released TV shows and movies anytime and anywhere that is totally personalized for you. 

Netflix Profile

NetFlix Data Loss Cases

Netflix profile is deleted:

"Hi, my NetFlix account was stolen at some point by such an idiot, and all the profiles were deleted! The good news is that the account has been recovered, new password and email back to normal, but all the extensive lists in the profile disappeared. How can NetFlix users recover profiles?"

Netflix profile disappeared:

"Somehow I found all the viewing history were missing from NetFlix, and this the third time to see this happening. I didn't wipe the history. So why did NetFlix delete my viewing history? How do I get the history back?"

Overview of NetFlix Profile Recovery

What does a Netflix profile mean and include? A profile allows you to have your own personalized Netflix experience. Each profile has its own email, language preference, personalized TV show and movie suggestions, playback settings, my list, ratings, and most importantly, recently watched list, namely the watch history.

When you accidentally deleted your Netflix profile or the profile disappeared unexpectedly, can you get back all the content in the profile? You may think you can recover the Netflix profile using a data recovery tool. That's not true. Why? The Netflix profile is stored on its server no on your computer hard drive. While data recovery software only helps to recover files from storage devices like your computer hard drive and conventional storage devices like USB drives and memory card. Thus, using a data recovery tool will help to recover deleted videos but cannot restore your Netflix profile.

Luckily, you can take a chance by asking for help from Netflix Help Center.

3 Ways to Recover Deleted NetFlix Profile and History

We know how annoying it is to lose your personal profile and the viewing history there because so far there is no NetFlix recovery tool available. If you're seeing an autonomous deletion of profile and history by NetFlix itself, this is usually an issue with NetFlix remote servers or timeout issues. Do some refreshes. If it's persistent, try to log in all the way out and log in back again.

Or else, the only attempt to solve the profile problem is to contact NetFlix customer support, who works day and night to overcome the problems and come up with unique solutions. To the delight of users, they can reach NetFlix customer support to recover deleted NetFlix profile or their full history via 3 channels.

Method 1. Ask for Online Help

Step 1. Login your NetFlix account.

Step 2. Click on "My Account" and then click on "Help Center".

Step 3. Scroll down to the bottom of the Help Center page and then contact NetFlix support via live chat.

Method 2.  Ask for Telephone Help

Besides, NetFlix offers a toll-free number in order to solve customers' problems instantly. There will be professionals who have ample experiences to resolve most of the NetFlix issues on the other side of the telephone, and they're happy to give you a hand.

Call NetFlix customer service: +1-800-585-7265

Method 3. Ask from in Forums

Not satisfied with both of the official help? There is another good place to go to. It's NetFlix forums, where you can understand the most commonly seen issues happened to customers and how did they finally work out.

Following are some of the most visited NetFlix forums.

  • NetFlix Forum Topix: www.topix.com/forum/com/netflix
  • NetFlix Reddit: www.reddit.com/r/netflix/
  • NetFlix Users forum: www.netflixusers.com/
  • NetFlix Forums TrueAchivements: www.trueachievements.com/game/Netflix/forum

NetFlix finds it difficult to deal with the disappeared profile or history, so you should prepare for the worst.

You May Need: Reliable Video Recovery Software

There must be some videos you like stored on your computer, be it the videos downloaded from video sites or the ones transferred from your mobile devices. Data loss happens almost on a daily basis and the videos on your computer are also be exposed to this danger. If you want to recover videos or any other file types lost due to deletion, formatting, or other reasons from your computer, the 100% secure free data recovery software - EaseUS Data Recovery Wizard will help. It can recover lost files from computer/laptop hard drive, USB flash drive, SD card, and other popular storage devices.

Your Reliable Choice - EaseUS Data Recovery Wizard

  • Recover deleted, formatted, and inaccessible data in different data loss situations.
  • Recover photos, audio, music, and emails from any storage effectively, safely and completely.
  • Recover data from the recycle bin, hard drive, memory card, flash drive, digital camera, and camcorder.

The Bottom Line

Although the chance to recover deleted Netflix profile is slim, the success rate of retrieving lost files from a storage device is high. EaseUS Data Recovery Wizard is an all-in-one file recovery software that enables you to recover all types of files such as videos, music, audio, documents, pictures, and emails with a few simple clicks. Anyway, someday when you are troubled by data loss issues, don't hesitate to download this software, which supports both Windows OS and Mac OS and will rescue your data immediately. 

 
 

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Frequently Asked Qusetions

1. Why cannot I recover 2GB data for free?

It is recommended to check the version installed is Free or Trial because they are different versions.

Trial has data preview function but cannot save any files, while the Free version enables to recover 2 GB files. The default free space is 500 MB and you may share the product on social media to get another 1.5 GB.

2. Why cannot the recovered files be opened?

A file is saved as 2 parts on the storage device: directory info (which is comprised by file name, time stamp and size info, etc.) and data content.

If the files with original file names and folder structures cannot be opened, one possible reason is the corrupted directory info. There is still a chance to recover the data content with the RAW Recovery method in our software.

3. Why isn't it suggested to recover the files back to the original drive?

The storage structure of the lost files would be altered or damaged by any changes on the drive. If you save the recovered files back to the same drive, the original data structures and data content would be corrupted or overwritten, which causes permanent data loss. So you should prepare another disk to save the files.

4. How can I check whether my data is recoverable or not before purchase?

The Free version helps you save 2GB files to better verify the recovery quality of our product before purchase.

5. How long does it take to scan the drive?

It strongly depends on the capacity of your hard drive and the performance of your computer. As reference,most drive recoveries can be completed in around 10 to 12 hours for a 1-TB healthy hard drive in general conditions.

About Data Recovery Wizard

It's super easy to recover 250+ types of files after deletion, disk formatting and virus infection. Click the links and compare the difference of each version.