[Solved] Fix Corrupted Database/Data Error on PS4

Jean updated on Jan 08, 2020 to Resource | How-to Articles


While using PS4, you may have a corrupted database or corrupted data on your PS4. When these issues occur, you won't be able to use your PS4 for recreation or play a specific game as you want. Given that, here we will show you how to fix corrupted database/data on your PS4 in every possible way. If there is data loss on the related hard drive, you can apply EaseUS Data Recovery Wizard to retrieve your lost files.

Both "The database is corrupted. The PS4 will restart." and "Corrupted Data - Cannot load the saved data because it is corrupted." are errors prompts that frequently appear when you attempt to play some games using PS4. If you get a corrupted database, you won't be able to play any games with PS4. If you get corrupted data, you won't play the game which reports the error. It's no doubt that neither of them is wanted. Luckily, there are workable fixes for these issues.

Part 1. Fix Corrupted Database on PS4
Part 2. Fix Corrupted Data on PS4

Part 1. Fix Corrupted Database on PS4

Error - the database is corrupted on PS4

The PS4 database is an organized collection of data related to your device. When you want to access, edit, or update data, you get it done via the interaction between your operation and the database. Thus, it is quite annoying when your PS4 database gets corrupted.

Symptoms of a Corrupted Database

Actually, in addition to the error message above that shows you your database is corrupted, there are other signs indicate your PS4 database may be corrupted, including:

  • The game takes a long time to load, which is unusually slow
  • Your PS4 won't read a disc
  • It's sluggish to navigate through the menu
  • It's stuttering while playing games

Possible Causes of Database Corruption

Generally, the corruption of a database results from the corruption of the underlying platform. Specifically speaking, a corrupted PS4 database may be caused by:

  • File header corruption
  • storage media corruption
  • Power outage
  • hardware failure

Of course, there are other potential culprits, but it is unnecessary to list them all here. After understanding the symptoms and causes, it's time to learn the fixes for the issue.

Fixes for Corrupted Database on PS4

Unlike PS4 not turning on, you can still start your device with the corrupted database error, which allows for more solutions. Proven by many users, the most effective way to fix a corrupted PS4 database is to rebuild it. Rebuilding a database will do a defrag of the PS4, which can solve a whole host of issues on the PS4 and fix corrupted data. In a word, rebuilding database scans the drive and creates a new database of all content. The "Rebuild Database" option is available in Safe Mode. Therefore, you need to turn off your device and boot into Safe Mode. Here are the detailed steps:

Step 1. Turn off the console and wait until the white light dims completely.

Step 2. Hold down the power button on the console until you hear two beeps. Then your PS4 will boot into Safe Mode. 

Step 3. Connect your PS4 controller to the console with the USB cable.

Step 4. In Safe Mode, there are several options available. Choose "Rebuild Database" and wait for the process to complete.

Fix corrupted database on PS4 - rebuild database

However, rebuilding the database won't fix the database that becomes corrupted due to hardware (i.e., your HDD) failure or system failure. In such cases, there are two workable solutions for you:

To fix the internal HDD of your PS4, you first need to take it out carefully. While if you decide to initialize your device (the option is available in Safe Mode), you should know that initialization will restore the system settings to default and delete data saved on the system storage. Thus, be careful while making decisions.

Part 2. Fix Corrupted Data on PS4

Error - Corrupted database

Different from a corrupted database, corrupted data is always related to a specific game, not the database on your PS4.

Symptoms of Corrupted Data on PS4

"PS4 corrupted data error happened to me several times now, and I can't get rid of it. When this corrupt data message appears, the game sound will start to lag behind, and then I will be unable to load my character. Finally, the game will go black and show the error information: 'Cannot continue using the application. The data for the following application is corrupted. Delete the application from the PS4, and then insert the disc again.'"

Like the case above, you may see the screen saying "Corrupted Data - Cannot load the saved data because it is corrupted" during the installation of a game or during the gameplay. You may encounter error codes like CE-37732-2 and NP-32062-3. When you get corrupted data in a game, you will see an obvious sign, as shown in the image below.

PS4 data corrupted with error codes

Causes of Corrupted Data on PS4

The error message of corrupt data on PS4 has occurred in many games like Destiny, Warframe, Arsenal, etc., which usually indicates a poorly functioned hard drive or the data corruption in some game you installed - the downloaded file was not installed to the system properly, or the data on the system may be corrupted.

Fixes for Corrupted Data on PS4

To fix your corrupted data, we have these ideas below. You don't have to try them all, find the one that works best for you.

Fix 1. Delete the Corrupted Data Manually

The commonest reason why you receive the error message is that some file related to your game gets corrupted. Removing them is the most direct way to fix the issue.

Step 1.Go to "Settings" > "System Storage Management" > "Saved Data" > "Media Player".

Step 2. Enter into the Media player folder. There should be a 'corrupt data' saved file that shows up.

Step 3. Press the "Options" button and delete the saved corrupt data file.

Step 4. Now exit. Reopen the Media Player app.

Fix 2. Delete the Downloaded PS4 File and Redownload Them 

The downloaded file was not installed to the system properly. It is likely that the data has been corrupted during the download process.

Step 1. Delete the downloaded file. On PS4, go to "Notifications" > "Downloads" and select the content. Then press the "OPTIONS" button on your controller and delete the downloaded content.

Step 2. Retry downloading the file.

If you had the error with a game patch, highlight the game application on the home screen, press the OPTIONS button, and select [Check for Update]. But If it's the error with a game from PS Store, go to [Library] and select the application to download the file.

What if the error is still there? Try initialising your system by going to "Settings" > "Initialization" > "Initialize PS4" > "Quick". Then try re-downloading the content. If the error persists and if you have previously upgraded HDD, switch to the original HDD and re-install the system software. After system re-installation or initialization, try re-downloading the content.

Fix 3. Rebuild the PS4 Database to Fix the Corrupted Data

As mentioned in Part 1, rebuilding the database will fix corrupted data, which means it's also helpful to fix the issue in discussion.

Step 1. Connect your PS4 controller to the console with a USB cable.

Step 2. Press and hold the power button on your PS4 console until you hear the second beep. Then release the button. Your PS4 will be in safe mode, and the screen will look like this:

Step 3. Select "5. Rebuild Database" with your controller.

rebuild PS4 database  to fix the corrupted data error

Wait for the process to complete. Then turn on your PS4 to see if rebuilding database is helpful for fixing your corrupted PS4. It the error persists, you may consider initializing your PS4 to get it off.

Extra Tips: How to Avoid Data Loss on PS4

Sometimes, there is data loss on your PS4 after fixing the errors, which should remind you of the importance of data protection. We recommend you two ways to avoid data loss on PS4.

Upgrade PS4 to a Larger HDD

To avoid data loss, we strongly advise you to back up or clone your PS4 drive. PS3 and PS4 hard drive space can quickly run out of space once you start downloading games, demos, and HD videos. When PS3 or PS4 hard drive full, you need to upgrade the small hard drive to a larger drive or SSD to improve your PS3 or PS4 system. Besides, this helps you avoid data corruption.

Recover Lost Files with a Free File Recovery Tool

If you have any data loss problem when you back up the data to the external device or mistaken deletion, you can ask the hard drive recovery software - EaseUS Data Recovery Wizard for help. EaseUS free data recovery software, a powerful and easy recovery program which can help you solve all removable flash drives' data loss problems - recover deleted files, or lost file due to software crash, formatted or damaged, virus attack and other unknown reasons.

The Bottom Line

Whether it's your PS4 database or data gets corrupted, you will want to solve the problem as soon as possible. According to our experience, rebuilding database is helpful in both of the cases. Always remember, initializing your device is the last resort.


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