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Files Disappeared and Missing from Hard Drive

Updated on Jan 31, 2018 by Jean to Data Recovery


Why do files or folders suddenly disappeared from computer hard drive without deleting or formatting the disk? Where to find them back? This tutorial gives 3 ways to fix files and folders missing from your hard drive in Windows 10, 8 and 7 with ease.

Files Missing from My Hard Drive in Windows 10

"I updated Windows 10 this morning. After restarting my computer, I found all my personal files are gone! Does Windows 10 update delete my files? I am so worried right now. Please help me find disappeared files back."

Actually, files missing like this way is common to see in every version of Windows. Not by deleting, removing partition or formatting disk, computer files and folders just automatically disappeared from Desktop, Libraries, Camera Roll, Pictures, and Videos. To find a way restoring the lost items on your computer, you need to figure out how they vanished.

Why Did Computer Files Suddenly Disappear?

Following are the most common situations in which you might lose your users files or personal documents, pictures, videos, installed programs, games, etc. without notice.

  • Windows 10 automatic upgrade or update (desktop files and installed apps are the most likely to be removed);
  • Virus deleted or hid personal files;
  • You logged in a new user account;
  • Hard drive is failing;

Three Ways to Recover Files Missing from Computer Hard Drive

As soon as understood how your files were gone, select one of the following methods to recover deleted, hidden or unknowingly lost files & folders in Windows 10 without trouble.

1. EaseUS data recovery software

We put the third-party EaseUS hard drive recovery software in the first place to help you restore missing data because it can recover files lost in many situations, including those of the above mentioned.

1) Download and install EaseUS Data Recovery Wizard. Launch the software.

2) Select hard drive where data files were deleted, hidden, formatted or corrupted. Click "Scan".

select hard drive to find disappeared files

2) EaseUS Data Recovery Wizard will start a quick scan first. After the quick scan completes, a deep scan will automatically launch in order to find more files.

scan hard drive to find disappeared files

3) Wait until the scan finished. Choose the files that disappeared from your computer disk, and click "Recover" to get them back.

click recover button to recover disappeared computer files

2. Show hidden files & folders

There might be a chance that your computer files were just invisible, hidden silently. You should check for hidden files and folders.

1) In Windows 10, launch File Explorer.
2) Click View tab, on the left part under the View tab, check "Hidden items" option box.

All hidden items, or perhaps the disappeared ones, should now reappear.

3. Switch to your old user account

You may not believe that sometimes Windows 10 update creates a new user account, which is set as the default account. Since you didn't notice the account difference, the strange thing happens: "computer files suddenly disappeared", "all my files are gone"...

1) Go to Settings -> Accounts. There you should find your old user account.
2) Click on your old account in order to switch to it.

Disappeared computer files should show up again.