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[Fixed] Recuva Recovered Files Unreadable and Can't Open

Updated on Nov 13, 2018 by Abby Haines to Data Recovery


Recuva recovered files unreadable and can't open? Directly contact the Recuva support team to see if they can offer some help to open or play recovered files especially videos, photos and document files or Try EaseUS free data recovery software to see if you get better data recovery results.

Overview: Cannot Open Files Recovered by Recuva 

"I used Recuva to do a deep scan on my USB flash drive and get a bunch of pictures back. But when I tried to open these files, they cannot be read or accessed. Any suggestions to help me open recovered photos?"

Encountered similar situations? Don't worry! You are not the only one who has been caught by recovered files won't open issue. Many users have reported that they cannot open or play their files especially videos, images and document files even they retrieve them back with Recuva.  

Solutions to Fix the Issue

There's no magic solution for this kind of thing. But if you want to figure out how to open recovered files, here we have two suggestions:

First, directly contact the Recuva support team to see if they can offer some help for you to open the recovered files or they may guide you through the recovery process to make sure that you have correctly recover ed files with Recuva.

Second, try a better alternative to Recuva to see if you get better results. Here we recommend you to try EaseUS free data recovery software.

How to Rescue Data While Recuva Files Unreadable and Won't Open 

Step 1. Select a location to start finding data

Launch EaseUS Data Recovery Wizard, please select a location where you lose your data and start to scan, like Desktop, Libraries, hard drive, external storage devices or lost partitions.

select the device

Step 2. Scan your partition

Click the "Scan" button and the software begins to scan your partition to find as much lost data as possible.

the software will scan the drive to find all of your data

Tips for finding wanted data

  • Extra Files: find files that lost names or paths
  • Filter: a quick way to your wanted files
  • Search: e.g. file name/file extension

Step 3. Preview and recover lost files

EaseUS Data Recovery Wizard allows you to preview specific recoverable files. After the preview or file filtering, you can target the tracked files and press the "Recover" button to get everything you want back. 

recover wanted data from your devices

Useful Tips to Avoid Recovered File Cannot Open Issue

  • Stop using the device and perform a data recovery ASAP.
  • Save recovered files using a different disk or storage device.

After data loss, if you write new data or save the recovered data to the device, your old lost files might be corrupted or overwritten and finally become unrecoverable, which is one of the main reasons for Recuva partially recovered files or cannot open recovered files.