How to Fix WD My Passport Access Denied in Windows

Jean updated on Aug 06, 2019 to Storage Media Recovery | How-to Articles


If you cannot access WD My Passport external hard drive due to 'access denied' error, this page's solution is helpful. If gaining permissions does not fix the issue, download EaseUS hard drive recovery software to retrieve and export data from inaccessible WD My Passport.

WD My Passport external hard drive access denied

"It seems that I can no longer access my files on WD My Passport external hard drive. I get the error message of access denied. The detailed information is in the screenshot. How to rectify the problem and get into the drive without losing data?"

wd my passport access denied error

If you can't access WD My Passport external hard drive due to access denied error, there's a huge possibility that you don't have permissions to operate on the drive. And, this happens a lot in the situation when you connect the external HDD to a new desktop or laptop that requires permission to access data or files somewhere on it.

How to get rid of "WD My Passport access denied" error on Windows 10

When such an access denied error occurs, you're confronting a serious fact that you can no longer open the drive and view data there. So, it's urgent to find a way to remove the error and protect data.

To obtain the permission in order to remove this error on My Passport, follow the guide carefully.

1. Connect WD drive to your PC, right-click on the WD My Passport external hard drive and select Properties.

2. Click the Security tab.

3. At the bottom of the tab, next to 'For special permissions or advanced settings. click Advanced. So, click the Advanced button.

change permissions to fix wd my passport access denied

4. Click Change permissions button.

change permissions to fix wd my passport access denied

5. Click a permission entry so as to add, remove or edit the permission.

How to recover data from WD My Passport access denied

Hope that the given solution has solved the access denied problem perfectly.

Otherwise, try at least to recover data from inaccessible WD hard drive with the best Western Digital disk recovery software.

EaseUS hard drive recovery software can help WD users access files and folders when My Passport encountered access denied error. Let it help safeguard data whenever WD hard drive detected but won't open.

Keep Noted: Please don't format or reset the hard drive once it becomes inaccessible. To restore important data from inaccessible hard drive should be your first mission. Here below is a detail hard drive data recovery guide for you to follow, try and get your lost data back.

Step 1. Run Software and select a location

  • Launch EaseUS Data Recovery Wizard on your computer.
  • Select the hard drive which becomes inaccessible on your PC.
  • Click Scan to let this program scan and find your hard drive data.
Run hard drive recovery software.

Step 2. Scan to Find Lost Data

EaseUS Data Recovery Wizard will full scan and find all your data on the inaccessible hard drive.

And, after the scanning, you can preview and check found files on the scanning result window now:

  • Deleted Files: browse to see all deleted files here.
  • Drive (with your drive name): all lost files are listed here.
  • Lost Partition Files: if you once deleted your hard drive partition or formatted it, check and find data here.
  • Extra Files: a quick access to your inaccessible data and raw files.
Scan to find all lost data.

Step 3. Restore Hard Drive Data

  • Finally, select the items you want to get back and click "Recover".
  • Choose a secure location (second hard drive partition on your PC or another external storage device).
  • And then click "OK" to start recovering all lost data from your inaccessible hard drive now.
Restore all lost data.

100% of people found this article helpful.


Frequently Asked Questions

1. Why cannot I recover 2GB data for free?

It is recommended to check the version installed is Free or Trial because they are different versions.

Trial has data preview function but cannot save any files, while the Free version enables to recover 2 GB files. The default free space is 500 MB and you may share the product on social media to get another 1.5 GB.

2. Why cannot the recovered files be opened?

A file is saved as 2 parts on the storage device: directory info (which is comprised by file name, time stamp and size info, etc.) and data content.

If the files with original file names and folder structures cannot be opened, one possible reason is the corrupted directory info. There is still a chance to recover the data content with the RAW Recovery method in our software.

3. Why isn't it suggested to recover the files back to the original drive?

The storage structure of the lost files would be altered or damaged by any changes on the drive. If you save the recovered files back to the same drive, the original data structures and data content would be corrupted or overwritten, which causes permanent data loss. So you should prepare another disk to save the files.

4. How can I check whether my data is recoverable or not before purchase?

The Free version helps you save 2GB files to better verify the recovery quality of our product before purchase.

5. How long does it take to scan the drive?

It strongly depends on the capacity of your hard drive and the performance of your computer. As reference,most drive recoveries can be completed in around 10 to 12 hours for a 1-TB healthy hard drive in general conditions.

About Data Recovery Wizard

It's super easy to recover 250+ types of files after deletion, disk formatting and virus infection. Click the links and compare the difference of each version.