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Best Solutions on How To Fix Adobe Acrobat Error 0 104

Updated by Daisy on Sep 22, 2022
Written by Brithny

Adobe Acrobat Error 0 104 While Using It

For most Adobe Acrobat, they often meet this situation: "While trying to open a pdf bank statement, I get a message: There is a problem with Adobe Acrobat/Reader. If it is running, please exit and try again. (error 0 104)"

meet adobe reader error 0 104

It is indeed very bothersome to encounter this kind of problem, especially when the "Error 0 104" appears and crashes the active program window when running the same program. Here we'd like to help and provide the best solutions on how to fix Adobe Acrobat Error 0 104. Follow the details below to fix this [rob step by step.

Step 1. Scan Your Computer to Get Rid of the Malware

Runtime Errors such as "Error 0 104" can be caused by a variety of factors; the virus is the first one. These malicious intruders can damage, corrupt, or even delete Runtime Errors-related files. Furthermore, there's a possibility that the 0 104 error you are experiencing is related to a component of the malicious program itself.

So, before you perform any other steps, you must first scan your PC to get rid of the virus and then you can move on to the other steps below. You can choose your antivirus software like Avast, AVG antivirus to help you finish this work.

Step 2. Clean Out All the System Junk or Trash

Too much system junk often causes Adobe Acrobat to respond slowly or provides a 0 104 error for the over-loaded hard drive cannot respond correctly in time. Besides, cleaning up the junk files or temporary files might not only solve your 0 104 error but can also dramatically make your PC faster

The easiest way to clean up system junk files is to use a simple and free tool to get this work done. You can use your cleaning software to clean out the junk files or use EaseUS CleanGenius to finish this. Here are the simple procedures:

Step 1. Download and install EaseUS Partition Master Suite.

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download and install CleanGenius

Step 2. Click PC Cleaner and install EaseUS CleanGinus. Then, click "Cleanup" and click "Scan" to start cleaning up the system and make your PC as good as new.

system cleanup step 1

Step 3. The software will scanning all over your computer to find idle data files that take a huge amount of disk space, you can select useless large files, system junk files and Windows invalid entries and click "Clean" to start system cleanup process.

system cleanup step 2

Step 4. When the scan is complete, click "Done" to finish cleaning system junk files.

system cleanup step 3

Step 3. Manually Fix Adobe Acrobat Error 0 104 with Regedit.exe

1. Press Windows Key + R keys simultaneously, type regedit in the Run dialog box and hit Enter to open the Registry Editor.

type regedit to open the Registry Editor

2. In the left pane, navigate here: HKEY_CLASSES_ROOT\Software\Adobe\Acrobat\Exe.

3. Double click the Adobe icon and change the key From C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Adobe.exe to C:\Program Files (x86)\Adobe\Reader11.0\Reader\AdoRD32.exe.

change the adobe reader key

4. Open Acrobat Reader go to Edit > Preferences > Security (Enhanced) to get rid of the security prompt 

5. Click OK

Then you can try to use your Adobe Acrobat again to see whether it works or not. If this still does not work, you can try the final step to fix it.  You can also download and run EaseUS Partition Master to check and fix the disk error.

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Step 1. Right-click the target partition that has a problem.

Step 2. Choose "Advanced" > "Check File System".

Step 3. Confirm if you want to hide the partition or not.

Step 4. In the Check File System window, check the "Try to fix errors if found" option.

Step 5. Click "Start" to check errors on your partition.

Step 4. Remove all Previous Versions of Acrobat and Reinstall It

1. Click on Start and go on to Control Panel > Programs and Features > Adobe  Acrobat or Reader. 

2. Click the option to remove or uninstall the program.

3. Restart your computer and reinstall Acrobat or Reader.

If all the solutions above all fail to help you, never hesitate to contact us to help you.

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About the Author

Updated by Daisy

Daisy is the Senior editor of the writing team for EaseUS. She has been working in EaseUS for over ten years, starting from a technical writer to a team leader of the content group. As a professional author for over 10 years, she writes a lot to help people overcome their tech troubles.

Read full bio

Written by Brithny

Brithny is a technology enthusiast, aiming to make readers' tech life easy and enjoyable. She loves exploring new technologies and writing technical how-to tips. On her spare time, she loves sharing things about her favorite singer - Taylor Swift on her Facebook or Twitter.

Read full bio

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