How to Factory Reset HP Laptop Without Password

Brithny updated on Jan 11, 2024 | Home >Computer Instruction

Have you ever encountered an instance where you wanted to factory reset your HP laptop? There can be various reasons for you wanting to do so, be it preparing your laptop for handing over or selling to someone else, be it because of a harmful program that doesn't allow you to use your computer correctly, or just it had slowed down. Whatever the reason, factory resetting an HP laptop without a password can require you to go through many steps.

In this article, we will tell you how to factory reset an HP laptop without a password. Please make sure that you read this article till the end.

Preparation Before Factory Resetting Your HP Laptop

Factory resetting your laptop can lead to complete data loss, so you need to take a backup of crucial data and files. The backup can be done via a variety of methods.

It can be done through an external drive or cloud storage options like Onedrive, which is the most accessible and well-integrated cloud backup option for Windows that has a useful feature: OneDrive recycle bin retention, or Google Drive, which is one of the most widely used.

While moving large or even small amounts of data, you can accidentally delete some of it or corrupt some essential files. In such a case, EaseUS Data Recovery Wizard Pro comes into play. The software packs advanced data recovery features that can recover data after a factory reset without backup.

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Be it the instance of corrupted files, inaccessible disks, bad sectors, accidentally deleted files, files that are permanently deleted, and many more such issues. EaseUS is the industry leader in data recovery software, and they have introduced a bunch of new AI features to their software, making the whole offering even better.

With EaseUS Data Recovery Wizard Pro, you can recover deleted photos on a laptop, recover lost documents, and recover files after factory reset Windows 10. To get started with the EaseUS software, follow these steps:

Step 1. Run EaseUS Data Recovery Wizard. Choose the drive where you lost files and start scanning. This software allows you to recover lost data from all devices, including HDD, SSD, USB drive, SD card, pen drive, camera, etc.

select a location to scan

Step 2. Browse the full scan results. You can choose the file type you need by clicking on the file type filter. EaseUS data recovery software supports 1000+ file types like photos, videos, documents, emails, audio files, and many more. 

Choose files to recover

Step 3. Select the files you want to preview. Click "Recover" and set a storage location to save the recovered data. 

Recover lost data

How to Factory Reset HP Laptop Without Password

We will provide a detailed step-by-step guide for each method to reset your HP laptop without a password.

Fix 1. Reset the Password to Factory Reset an HP Laptop

If you don't have access to the password on your HP laptop, there are many ways you can reset the password by utilizing the password recovery methods provided by Windows. Here's how to reset the password and factory reset an HP laptop.

Step 1. On your HP laptop's login screen, click "I forgot my PIN".

HP Login Screen

Step 2. If you were logged in to Windows with a Microsoft account, this would open a Window where you will be asked to log in to your Microsoft account.

Reset Password

Step 3. Once logged in, you will receive a prompt to confirm whether you wish to reset your password. Proceed with it. On the next screen, type in a new password and log in with it.

Reset PIN Windows

Step 4. First, enter the wrong password on the login screen if you logged in with a local account. Once you do that, you will see the previously set-up Security questions. You can answer those or use a password reset disk instead.

Security Questions

Step 5. After logging into your HP laptop, head to the settings by pressing the Windows+I keys on your keyboard.

Step 6. In Windows settings, head over to the left pane. Open the system, then open the "Recovery" options. In recovery, click the "Reset this PC" option and proceed with the onscreen instructions to factory reset your HP laptop.

System Recovery

If the "Reset this PC" option is not working, you can read this article to solve this problem.

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Fix 2. Factory Reset an HP Laptop via the Another Administrator Account

If you have another account set up on your HP laptop and have access to the password, you can log in to that account to reset your HP laptop. Here’s how to do it.

Step 1. On the login screen, select the other administrator account, enter the password/pin to that account, and log in.

Use another admin account to recover

Step 2. Once logged in to that account, head to the Windows settings by pressing the "Windows + I" keys on your keyboard.

Step 3. Open "System Settings" from the left pane in the Windows settings, then open "Recovery". In the Recovery options, click "Reset This PC". Proceed with the on-screen instructions to reset your HP laptop.

Suppose your laptop screen goes black after factory resetting it; don't worry! This article will teach you how to fix the display error.

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Share this article on social media if it's informative, and help others learn how to factory reset an HP laptop without a password.


Fix 3. Use a Windows Installation Disk to Factory Reset an HP Laptop

If you have a bootable Windows USB drive, you can factory reset an HP laptop without a password. To create a Windows 11 bootable installation drive, head over to Microsoft's website, download the Windows installation assistant, and create an installation media USB from there. Follow the steps below to factory reset an HP laptop without a password using a Windows installation disk.

Step 1. From the login screen, restart your HP laptop while the USB drive is plugged in. When you click "Restart" and the screen starts loading, press the "F10" key on your keyboard until you are in the HP boot menu.

Step 2. Now, change the boot sequence to boot into the installation media. Once you boot into the USB drive, a purple screen will appear.

Repair your Computer Windows installation

Step 3. On the screen, click on Repair the Computer from the bottom left. Now, on the next screen, open Troubleshoot>Advanced Options>Command Prompt. Once the command prompt is opened, execute the following commands one after the other.

cd Windows\system32
ren utilman.exe utilman.exe.bak
ren cmd.exe utilman.exe
wpeutil reboot


Step 4. Once these commands are executed, your PC will restart. On the login screen, again, bring up the command prompt and execute the following command: net user John admin123.

Here, John is the account username, and admin123 is the new password. You may have to change the two according to your situation.

Step 5. After you are logged in, bring up the command prompt in administrator mode for one last time and execute the following commands.

ren utilman.exe.bak utilman.exeren utilman.exe cmd.exe

Now, follow the same steps to use Windows settings to reset your HP laptop.

If the bootable device is not working or can't be found on your HP laptop, read this guide to fix the error.

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Fix 4. Factory Reset an HP Laptop Using the HP Recovery Manager

HP laptops come with a recovery manager that can be accessed from the system troubleshooting options. This recovery manager will allow you to Factory reset your HP laptop without a password. However, you may end up losing all your data. Here's how to use the HP recovery manager.

Step 1. Restart your PC from the bottom right corner of the login screen while holding the "Shift" button.

Step 2. Now, a blue screen will appear. Open "Troubleshoot > Recovery Manager". After the utility is launched, click on "System Recovery".

Factory Reset HP Laptop Recovery Manager

Step 3. Now proceed with the on-screen instructions to reset your HP laptop.

Fix 5. Contact a Local HP Service Store to Factory Reset the Laptop

You can contact the local HP service store to Factory Reset the HP laptop as a last resort. The service stores have special privileges and can easily reset your laptop to the factory settings. They may also suggest fixes or services for any additional issues relating to your HP laptop.


In this article, we learned how to Factory reset an HP laptop without a password. Factory resetting any Windows device comes with the risk of complete data loss, and the lost data can include many crucial files and documents. It is highly recommended to use software like EaseUS Data Recovery Wizard, which allows users to recover data from a host of situations with its wide variety of advanced and useful features that give the software a high success rate in data recovery.

Factory Reset HP Laptop Without Password FAQs

While we tried to provide the easiest and sure-shot ways to factory reset HP laptops without passwords, some questions remain unanswered. You can find the answers to those questions here.

1. How do I force a factory reset on my HP laptop?

If your HP laptop won't boot to the home screen, first press the power button while tapping 'F11' repeatedly. A menu will show up; pick Troubleshooting from it. Of the following options, select reset PC. You must choose whether to keep your files or remove everything. You may be asked to remove my files or fully clean the drive, depending on your preference. This process can be lengthy, so ensure your laptop stays plugged in.

2. How do I factory reset my HP laptop without the Start menu?

For HP laptops that can't open the Start menu, continuously turn on the device while pressing 'F11'. Navigate to the Troubleshooting choice that pops up. From the given options, select reset PC. Pick either to keep your files or remove everything based on your needs. More choices may appear, such as removing my files or cleaning the drive. This procedure can take a while; it's best to connect your laptop to power.

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Updated by Brithny

Brithny is a technology enthusiast, aiming to make readers' tech lives easy and enjoyable. She loves exploring new technologies and writing technical how-to tips. In her spare time, she loves sharing things about her game experience on Facebook or Twitter.

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